Courtesy Acura
Littleton, CO
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He hanged up on me I inquired about a Montero , at beginning he was very professional, but when I commented that a 1996 Montero at $5900 was way to pricey, he changed go I inquired about a Montero , at beginning he was very professional, but when I commented that a 1996 Montero at $5900 was way to pricey, he changed got frustrated and stated that they don’t sale whole price cars of 2-3 k $ or craigslist prices.. So I felt offended by his text , I know he did it cause he knew I was Hispanic, so he established my buying power at 2-3 k . When I called him about his offensive text and asked for his manager he just hanged up on me. I bought a $20,000 Car from courtesy Acura back in 2002. More
Fast and efficient, no drama Really helpful, easy in and out, no drama with the loaner. Matt was friendly and remembered me at the end of the day when I came back, even drove my Really helpful, easy in and out, no drama with the loaner. Matt was friendly and remembered me at the end of the day when I came back, even drove my car around front and brought me the keys so I could check out the 2019 RDX. More
Wonderful Experience Everyone at Courtesy Acura was so helpful and professional. Jasmine was a wealth of information during our test drive. We learned so much about the RD Everyone at Courtesy Acura was so helpful and professional. Jasmine was a wealth of information during our test drive. We learned so much about the RDX we were interested in from her. Thank you, Jasmine. More
Great experience! We were fortunate enough to work with the assistant service manager and he was great. He took great care of our car and our needs and fought for us. I We were fortunate enough to work with the assistant service manager and he was great. He took great care of our car and our needs and fought for us. I can't say enough good about their services. More
Great Service by Connor! Courtesy Acura gives great service, they’re fast, efficient, and get the job done. Connor is my service writer and he is absolutely the best! Courtesy Acura gives great service, they’re fast, efficient, and get the job done. Connor is my service writer and he is absolutely the best! More
Great job! Alec did a wonderful job helping us today. He even remembered me from another time at the service department and went the extra mile to give great s Alec did a wonderful job helping us today. He even remembered me from another time at the service department and went the extra mile to give great service. More
Excellent service, start to finish! I only needed an oil change and tire rotation, but I was treated like I was spending a million bucks! Friendly and helpful staff! Matt was excellent a I only needed an oil change and tire rotation, but I was treated like I was spending a million bucks! Friendly and helpful staff! Matt was excellent and explained how their Uber/Lyft program works so you don't have to wait for a shuttle..nice service. I ended up waiting b/c it was only an oil change, but the whole experience was great! They even put me back into my clean car with a cold bottled water and a peppermint patty! That's service! More
Dennis to the Rescue! We are driving our 5th Acura purchased from Courtesy and we continue to be glad to do business with these folks. A few weeks ago we brought our 2104 M We are driving our 5th Acura purchased from Courtesy and we continue to be glad to do business with these folks. A few weeks ago we brought our 2104 MDX in for service. Work was done as promised. One item I mentioned upon dropping the car off for service was that the key fobs were not working as they had been previously. They located a service bulletin to fix the problem. The car's bumper to bumper warranty had expired in March however the car only has 36,000 miles so Acura agreed to fix the problem at their expense as soon as the parts arrived (estimated cost without Courtesy Acura's intervention: $1,200. I had some issues in speaking to the correct person to get the job done a few weeks later, so I emailed Dennis Craig whom we purchased the car through 4 years ago. Though he was on vacation, Dennis got to the bottom of the problem (which was really a communications problem) and within 24 hours I had a call from the assistant service manager (Connor Thomas) to set up my appointment to get the problem fixed. This kind of service is why we will continue to do business with both Courtesy and Dennis! More
Always an awesome experience with Alec at Acura! Alec at Courtesy Acura seriously takes such amazing care of me and my RDX which I purchased From Courtesy Acura that I would never go elsewhere for ca Alec at Courtesy Acura seriously takes such amazing care of me and my RDX which I purchased From Courtesy Acura that I would never go elsewhere for car service! Alec is always honest with me explains my service and any problems which may arise so I know exactly what to expect. Alec and all of your service staff are always super respectful of my time and makes sure I have a loaner car if needed!! I always leave Courtesy Acura feeling very satisfied! Thank you Alec and Courtesy Acura! More
Excellent service from Connor and Matt I have been a customer for several years. On each and every visit for service I ask to speak with Connor Thomas. Over the years Conner has done an e I have been a customer for several years. On each and every visit for service I ask to speak with Connor Thomas. Over the years Conner has done an excellent job providing service. He presents himself as a professional who is personable and competent. Conner represents this dealership with a standard of “Excellence” and is a asset to this dealership. Please extend a “Well done” to Conner on my behalf. I also want to recognize Matt who works in service. Like Conner, Matt always provides excellent customer service. He is a pleasure to work with and is very knowledgeable and customer oriented. Together they represent a standard of “Excellence” in representing Courtesy Acura. Both need to be recognized for their great customer service. More



























