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Courtesy Acura
Littleton, CO
7,782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 13, 2018
Great The service was done well, everyone I encountered was friendly, courteous and helpful. All work was done in a timely fashion and Alec went the extra m The service was done well, everyone I encountered was friendly, courteous and helpful. All work was done in a timely fashion and Alec went the extra mile. More
by caryandmarsha
Verified CustomerEmployees Worked With
Alec Ernce
August 12, 2018
Good Service I have read that you can call Acura and they will pick up your car and deliver it back to you. Well, we backed out of the garage and it died, all the I have read that you can call Acura and they will pick up your car and deliver it back to you. Well, we backed out of the garage and it died, all the systems were down. It would crank, but not start. The lady in service said, "When all the msgs come on & it doesn't start it is probably a dead battery. Jump it & bring it in." We could not get to it to jump it. I tried til it started & drove it to Acura. It turned out to be a fuel pump. The B16 service was completed & we brought it home. The parking assist was shut off. We read the manual, but couldn't find it. I called Connor & he told me how to fix it and everything is fine. I might mention that I have had several MDSs and the 2016 compared to the others is a rough ride. More
by MICHAELAPOTTERY
Employees Worked With
Connor Thomas
August 11, 2018
Unbeatable Dealership I purchased my first Acura from Courtesy Acura. They have the most amazing sales team from the receptionist to the service department. Cole was my sal I purchased my first Acura from Courtesy Acura. They have the most amazing sales team from the receptionist to the service department. Cole was my sales consultant and he was amazingly patient with me and worked hard to get me the car I wanted. He didn't pressure me into anything I didn't want and always had a smile. Jake from finance clearly explained my options, was very easy to talk to and took me on a tour of the service department. You're awesome, Jake! The service department has a great and professional staff. Catilin who shows you how to use the interior features in your car is so beautiful and very down to earth and puts you at ease by patiently showing you how to use the technology in your car and answering all of your questions. You're the best, Caitlin. You are all the best! I am glad to be a part of the Acura family! Correction: I met manager Jeremiah who was really nice and approachable. More
by FSM6587
Employees Worked With
Jeremiah Watson, Cole Harris, Jake Williamson, Caitlin Almazan
August 11, 2018
Service Department Courtesy is a quality dealership and the service department as a whole is good . However, they continuously overbook appointments and when your car is Courtesy is a quality dealership and the service department as a whole is good . However, they continuously overbook appointments and when your car is supposed to take 1 day it always takes longer. Also I suggest that when all service people are out of the office they leave a message on their voice mail and email. I Chris Smith was very helpful and occamidating More
by pattiepm
Employees Worked With
Connor Thomas, Chris Smith
August 11, 2018
Everything went well Chris was professional and was amazing with customer service. I would definitely recommend him to anyone who needs their car serviced. Very friendly Chris was professional and was amazing with customer service. I would definitely recommend him to anyone who needs their car serviced. Very friendly and knowledgeable as well as empathetic. He’ll take care of your car and make sure you’re happy. More
by Barb
Employees Worked With
The lady who checked me in for service. She was very knowledgeable and friendly. , Chris Smith
August 10, 2018
Babsy's Boasting I had the most wonderful experience with the A-Team at Courtesy Acura! Jasmine Clark is AMAZING -- and her colleagues Jake, John, and Brock are most I had the most wonderful experience with the A-Team at Courtesy Acura! Jasmine Clark is AMAZING -- and her colleagues Jake, John, and Brock are most accommodating and supportive with sealing an incredible deal! Thank you for making me feel like family -- as you always do! I love my car, but most of all, I love knowing that you really care for your customers and want nothing more for them than to be 150% satisfied. More
by Babsywhit
Employees Worked With
John Mark Osborne, Brock Elison, Jake Williamson, Jasmine Clark
August 10, 2018
Sdervice Alec and the rest of the team give great service and consideration to their customers situations. Quality and i of work has always been excellent. Alec and the rest of the team give great service and consideration to their customers situations. Quality and i of work has always been excellent. More
by LSANTORNO
Employees Worked With
Alec Ernce
August 10, 2018
Sales I was impressed with the cleanliness of the dealership the availability of cars and the staff/management. Jasmine worked hard to stay in touch with me I was impressed with the cleanliness of the dealership the availability of cars and the staff/management. Jasmine worked hard to stay in touch with me even giving out her cell phone number. I believe the Acura is I was impressed with the cleanliness of the dealership the availability of cars and the staff/management. Jasmine worked hard to stay in touch with me even giving out her cell phone number. I believe the Acura is a an excellent suv. When Jasmine was not available, other stepped in to help us More
by AMYJPARS
Employees Worked With
Jeremiah Watson, Daniel Strajna, Brock Elison, Jasmine Clark
August 09, 2018
recommend this service to every one This is my second service trip to Courtesy Acura for my MDX, both normal oil changes and recommended maintenance trips. The service was top notch - fr This is my second service trip to Courtesy Acura for my MDX, both normal oil changes and recommended maintenance trips. The service was top notch - friendly, helpful, quick and readily attentive to my time at the dealership. Over the years I've used my service departments at multiple car dealership and Courtesy Acura is easily the best. Adi More
by Qttolna
Employees Worked With
Alec Ernce
August 09, 2018
Excellent place Everyone at Courtesy is super friendly and very helpful. The garage is immaculate in the seating area is wonderful. Your agent comes in and checks on Everyone at Courtesy is super friendly and very helpful. The garage is immaculate in the seating area is wonderful. Your agent comes in and checks on you and keeps giving you updates. More
by GALATI8722
Employees Worked With
Sean Wardrope, Connor Thomas, Vanessa Harris
