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4,719 Reviews of Courtesy Acura - Service Center
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February 08, 2022
Courtesy Acura lives up to its name. They are always courteous, helpful and professional. I feel I can trust them with all my car maintenance. courteous, helpful and professional. I feel I can trust them with all my car maintenance. More
by ColleeninCO
Verified Customer
February 08, 2022
Service department had my car for 2 1/2 days and NOTHING was fixed! A brand new 2021 Rdx with a rattle in the steering column already?!? The “fix” which only muted the rattle/problem was felt and foam in my was fixed! A brand new 2021 Rdx with a rattle in the steering column already?!? The “fix” which only muted the rattle/problem was felt and foam in my steering wheel. So clearly not a fix on my brand new car. Oh and they didn’t start working on until the very end of the time they had it. Second issue not fixed was the center console not latching. Seriously, an easy fix yet apparently couldn’t get to it ….yet I was told it was fixed. If I could give a ZERO I would! For a premium brand this was not what I expect. Oh and I live in the mountains (1 1/2 hours away) so this will have cost me 6 hours of my time to get an essentially brand new car fixed…assuming they fix it next time…if I go back. More
by Mcpollick
Employees Worked With
Kenneth Starke
February 04, 2022
Service is always honest and friendly. My service contract expired but I still like going to the dealership because I know they care about their cars. contract expired but I still like going to the dealership because I know they care about their cars. More
by celestialseahorse
Employees Worked With
Ben Baker
February 04, 2022
Courtesy is a great place to have your vehicle serviced. Michael W. is a helpful and knowledgeable service agent. The shop is clean, they meet their appointment schedule, the work is done accurately, and th Michael W. is a helpful and knowledgeable service agent. The shop is clean, they meet their appointment schedule, the work is done accurately, and the car comes out washed! Not only that, but they have a large waiting lounge with TV and free refreshments. I choose them every time for my service needs. More
by Steve P
Employees Worked With
February 02, 2022
Courtesy Acura hit it out of the park once again! I can't recommend this dealership enough. I am always made to feel welcomed, given full attention and leave with all questions answered. Vanessa kept me info recommend this dealership enough. I am always made to feel welcomed, given full attention and leave with all questions answered. Vanessa kept me informed during this most recent service visit and I will continue to seek her out with upcoming visits. Thanks! More
by ReneeB
Employees Worked With
February 01, 2022
The service dept, & Vanessa is particular, is friendly, attentive & efficient. This dept is the reason I chose to stick with Acura when shopping for a new car. attentive & efficient. This dept is the reason I chose to stick with Acura when shopping for a new car. More
by LAURENINGRAM
January 31, 2022
early for my appointment but they got my MDX in quickly for a transmission service and did a thorough inspection on the car. Found a couple of minor things and I was still on my way in less than 2 hours. B for a transmission service and did a thorough inspection on the car. Found a couple of minor things and I was still on my way in less than 2 hours. Ben was great to work with ! More
by Bob
Employees Worked With
Ben Baker
January 28, 2022
Although I was in the waiting room a long time, the service representative gave me updates as they worked to figure out the problem with my tire. Unfortunately the tire was not salvageable. service representative gave me updates as they worked to figure out the problem with my tire. Unfortunately the tire was not salvageable. More
by Susie
Employees Worked With
Kenneth Starke
January 26, 2022
Great service got me in and out quickly for an oil change and tire rotation. and tire rotation. More
by BEA0
