Courtesy Acura - Service Center

Stopped by Courtesy for oil change. Pleased with advisor Michael, and the service. Got me in and out. Michael, and the service. Got me in and out. More

Mike Waklet, my service coordinator, is fantastic. Last week. I noticed a noise which seemed to be eminating from the area of the glove box. I called Mike and he advised me over the phone ( I was out of to week. I noticed a noise which seemed to be eminating from the area of the glove box. I called Mike and he advised me over the phone ( I was out of town then). and gave me a really quick appointment. I believe I might have had too much junk in the glove box. I kept the appointment though as it was also time for an oil change. In closing Mike was great and the service techs were too More

If you get this service advisor, ask for someone else. I'm just not sure you will have a better result from any of the others. Kenny checked in my car as someone else's and then recommended work to be I'm just not sure you will have a better result from any of the others. Kenny checked in my car as someone else's and then recommended work to be done that not only didn't need to be done, he did other things I told him not to touch twice. Kenny doesn't listen or have a clue of what he's doing and the management even stated they have had other issues arise with him. Quite frankly, if he's still working at this dealership after my horrible experience, I would be shocked. I've never had a more screwed up experience ever at any other dealership in my entire life. This ruined two Saturdays in a row and took me getting the General Manager, Brock Elison and the Service Manager, Connor Thomas involved to fix everything but that even took two days. Incompetence at every level including the technician who didn't even check the VIN number to realize he was working on the wrong vehicle! More

Jack made my visit to Courtesy Acura so easy., I appreciated the service was done in a reasonable amount of time. appreciated the service was done in a reasonable amount of time. More

Service with Michael Osborne was good. He was very professional and kept me in the loop throughout the process. The cost of the service was a little high but unfortunately necessary. professional and kept me in the loop throughout the process. The cost of the service was a little high but unfortunately necessary. More

Michael was great, as always.The professional service is Michael was great, as always. The professional service is so much better than what I would receive at Groove Subaru. Michael was great, as always. The professional service is so much better than what I would receive at Groove Subaru. More

Michael Wajler is a pleasure to work with. Usually, my car is ready before the quick estimate for service. Not a problem waiting for the service. car is ready before the quick estimate for service. Not a problem waiting for the service. More

Great dealership and best customer service. Hard working team especially the guys at services. My car oil change was really fast. Got a car washed for FREE after servicing my car. Friendly staffs and enviro team especially the guys at services. My car oil change was really fast. Got a car washed for FREE after servicing my car. Friendly staffs and environment. More

Michael Osborne was amazing! He kept me informed the entire time and took care to explain everything to me along the way. Thank you for a great service experience! entire time and took care to explain everything to me along the way. Thank you for a great service experience! More

I’m a skeptical human and I’ve had challenges with certain dealership service departments in the past. I trust Courtesy Acura and had an incredible experience. They are honest! certain dealership service departments in the past. I trust Courtesy Acura and had an incredible experience. They are honest! More