Courtesy Acura - Service Center

Woke up to a "dead" car. Called Shane at Courtesy. He walked me through what I had thought was major.....nice that it wasn't. Shane was able to service the car that same day. Very impressed. I've been walked me through what I had thought was major.....nice that it wasn't. Shane was able to service the car that same day. Very impressed. I've been a customer for decades and I keep coming back.....must be a reason! More

Michael was thorough and explained exactly what the process would entail. Now if the part was available, but, I don't blame the service department for this problem! process would entail. Now if the part was available, but, I don't blame the service department for this problem! More

The day that I dropped off my vehicle there were several employees out in service and customer care. I was still taken care of timely. employees out in service and customer care. I was still taken care of timely. More

A warning light came up on my car while I was out doing errands. I drove straight to Courtesy Acura and was attended to right away. The problem as well as a routine service was done and I got the car early errands. I drove straight to Courtesy Acura and was attended to right away. The problem as well as a routine service was done and I got the car early the next morning. More

Mike Osborne handled a unique situation in an extremely professional and gracious manner. He stepped up to the plate and knew exactly how to respond. Couple have been more satisfied and pleased with his as professional and gracious manner. He stepped up to the plate and knew exactly how to respond. Couple have been more satisfied and pleased with his assistance, and that of the entire Courtesy Acura team. More

Excellent!Zach was professional, competent and Excellent! Zach was professional, competent and compassionate. He didn’t pressure us and respected my time constraints on multiple visits . He made Excellent! Zach was professional, competent and compassionate. He didn’t pressure us and respected my time constraints on multiple visits . He made the experience the best we’ve had in any car buying ! Thank you ! More

Helpful service advisor, didn’t try to sell me everything under the sun, good explanations, prompt service, nice clean car afterwards! I will definitely return! under the sun, good explanations, prompt service, nice clean car afterwards! I will definitely return! More

Fantastic, as always! Honest, efficient and forthright each and every time. Going the extra mile is not just a saying but the truth with them! each and every time. Going the extra mile is not just a saying but the truth with them! More

Best service I’ve received at a dealership! Most certainly will go back and will consider purchasing my next new car from them as well. certainly will go back and will consider purchasing my next new car from them as well. More

The service was done on time and exactly as described. Shane was extremely helpful and courteous. He called to let me know when I could pick up my car. Shane was extremely helpful and courteous. He called to let me know when I could pick up my car. More