Courtesy Acura - Service Center

Great service. Courtesy even took the time to find my hitch cover after it fell off during the auto wash and mailed it back promptly. I will definitely continue to use their service department in the fut hitch cover after it fell off during the auto wash and mailed it back promptly. I will definitely continue to use their service department in the future. Sorry, forgot which Mike found and mailed it back. More

I had to call multiple times to make a service apt. I dropped off my car for service, didn't hear from them that day or the day after. I called many times and left messages, no reply. I went there and dropped off my car for service, didn't hear from them that day or the day after. I called many times and left messages, no reply. I went there and picked up my car - I gave up on them. This place is a disaster. I'm guessing they don't have enough employees - they should close down their location rather than treat people this way. I disaster. More

Consistent high quality service over many years. Michael Wajler my current service advisor, and the unnamed technicians doing the auto service have equaled or exceeded the excellent experience I have enjoye Wajler my current service advisor, and the unnamed technicians doing the auto service have equaled or exceeded the excellent experience I have enjoyed in the past. Thankyou! More

Mike and Kenneth were great. perfect communication. Apparently, this review system needs 25 words in order to click submit so I'm adding words. Thanks. Apparently, this review system needs 25 words in order to click submit so I'm adding words. Thanks. More

Pleasant and perfect service. Not accustom to car being washed, dashboard wiped, and a cold water left for me. Was a pleasant surprise. Will use Courtesy going forward for the care of my RDX. Michael Osbor washed, dashboard wiped, and a cold water left for me. Was a pleasant surprise. Will use Courtesy going forward for the care of my RDX. Michael Osborne does his job excellently. More

I received friendly, easy service. I went to Acura to have luggage bars installed. This was something other places were unwilling to do, and Acura came through for me! have luggage bars installed. This was something other places were unwilling to do, and Acura came through for me! More

Always great service when I bring 2020 mdx aspec in for scheduled maintenance!! Michael always looks out for the best specials and delivers under the quoted timeframe. Thanks courtesy Acura team! scheduled maintenance!! Michael always looks out for the best specials and delivers under the quoted timeframe. Thanks courtesy Acura team! More

I enjoy working with the same service tech as much as possible. Trust and rapport are important to us "the consumer/customer". I feel comfortable with Michael Osborne. I don't feel that he is trying possible. Trust and rapport are important to us "the consumer/customer". I feel comfortable with Michael Osborne. I don't feel that he is trying to up-sell items or services not required. More

I would rather just rate instead of having to type a minimum of 25 words. I gave five stars for everything but it makes me use this space before I can complete the survey..... minimum of 25 words. I gave five stars for everything but it makes me use this space before I can complete the survey..... More

I worked with Michael to address my MDX 60,000 mile service needs. All the work I requested was performed in about 2 hours along with an excellent car wash! Thank you for a top quality experience. service needs. All the work I requested was performed in about 2 hours along with an excellent car wash! Thank you for a top quality experience. More