Courtesy Acura - Service Center

Everything was great and would have been 5 stars except for one thing. I was told over the phone what the repair cost would be, but when I picked it up, there were additional charges for garage supplies, for one thing. I was told over the phone what the repair cost would be, but when I picked it up, there were additional charges for garage supplies, or whatever. Why not just tell me the total and not make it look like a nickel and dime operation? More

Service was professional and quick. Explanations were clear and thorough. Waiting room was clean and bright with beverages and light snacks offered. Would recommend dealership. clear and thorough. Waiting room was clean and bright with beverages and light snacks offered. Would recommend dealership. More

All was handled on time and as promised - Malachi followed up on an additional question following the service visit and contacted us to verify all was acceptable. followed up on an additional question following the service visit and contacted us to verify all was acceptable. More

Have had my MDX serviced here for several years. Service appointments are always friendly, efficient, and surprisingly affordable. I appreciate that the service writers don’t try to push unneeded repairs or appointments are always friendly, efficient, and surprisingly affordable. I appreciate that the service writers don’t try to push unneeded repairs or services on you. They let you know if it’s something critical or not and if it can wait until next time. I like that because it allows me to plan and budget more effectively for future repairs. More

Service is prompt, & they do a thorough car wash. Parts & Labor for non-warranted items can be a bit ridiculous. Book in advance 4 loaner vehicle. The buying process was indeed awesome. Super friendly st & Labor for non-warranted items can be a bit ridiculous. Book in advance 4 loaner vehicle. The buying process was indeed awesome. Super friendly staff, Brianna was very attentive From the moment she responded to me online inquiry, and Cole did a great job of explaining everything. It was quick and seamless. I left Courtesy with a beautiful 2014 TSX with only 30k miles at a very fair price. Couldn’t be happier with my purchase. By far the best used care buying experience at a dealer I’ve ever had. I will most definitely be using Courtesy as my first choice for my next Acura. More

Michael is amazing to work with. My MDX is at almost 200k and They give me confidence that if I maintain it properly that it will go much longer. They also don’t try to sell me on everything. This will be th and They give me confidence that if I maintain it properly that it will go much longer. They also don’t try to sell me on everything. This will be the only place I service from now on. More

Easy scheduling & check-in. Details thoroughly explained. Work done in expected time frame. Thorough explanation at check out. Bottle of cold water & a mint waiting in my car. The service department is the m Work done in expected time frame. Thorough explanation at check out. Bottle of cold water & a mint waiting in my car. The service department is the main reason I bought my 2nd Acura. More

I was welcomed immediately. Very comfortable waiting area..My car was completed as advertised. When I left, the car was clean with a bottle of water and mint. Nice touch! area..My car was completed as advertised. When I left, the car was clean with a bottle of water and mint. Nice touch! More

My visit was quick, easy and cheap! This is why I chose Acura - they are financially reasonable to maintain. Courtesy explained the whole process and I was in and out in less than 2 hours. I’ll definitely Acura - they are financially reasonable to maintain. Courtesy explained the whole process and I was in and out in less than 2 hours. I’ll definitely take my car back to Courtesy! More

Very good customer service. Kind and friendly staff. Was able to get in quickly and my car was done the same day. They also offered me a loaner for the day able to get in quickly and my car was done the same day. They also offered me a loaner for the day More