Courtesy Acura - Service Center

Malachi was my service consultant. He is a very friendly and respectful person. I was there for an oil change and he explained everything to me very clearly. and respectful person. I was there for an oil change and he explained everything to me very clearly. More

Made an appointment for a Saturday afternoon. Greeted by friendly gentlemen curbside in the service garage. Service advisor was friendly and helpful. Clean car in the end is always nice! friendly gentlemen curbside in the service garage. Service advisor was friendly and helpful. Clean car in the end is always nice! More

Vanessa was very helpful coordinating service with my RDX. She also made sure I was notified when it was ready, ensuring the pick up time was good with my schedule. The loaner car program is convenient, RDX. She also made sure I was notified when it was ready, ensuring the pick up time was good with my schedule. The loaner car program is convenient, and much appreciated! More

Great service. Team was ready for me when I arrived. Price was as agreed in estimate given by phone the week before. Car was in great shape when returned to me (washed, clean, and ready to go). Only c Price was as agreed in estimate given by phone the week before. Car was in great shape when returned to me (washed, clean, and ready to go). Only concern was it took a little longer than expected (2 hours 20 minutes rather than 1.5 hours) More

I brought my vehicle in to have a rock chip in the windshield repaired. The whole process was quick & easy. Malachi got me in & out in half an hour. windshield repaired. The whole process was quick & easy. Malachi got me in & out in half an hour. More

Malachi was my service consultant. He was cordial; explained things well and hospitable. Oil change and tire rotation completed in about 1 hour. I will come back for a car wash. (We were expecting sno explained things well and hospitable. Oil change and tire rotation completed in about 1 hour. I will come back for a car wash. (We were expecting snow). More

Great customer service. Professional, friendly and fixed my car quickly ! I took my car to a different mechanic, and they were unable to find the problem; Courtesy found and fixed the issue in less than 3 h my car quickly ! I took my car to a different mechanic, and they were unable to find the problem; Courtesy found and fixed the issue in less than 3 hours! Thank you ! More

Great service in a timely manner. Friendly service. I did Not like having to stand and wait by the desk rather than sit the same distance. I would Have cleaned my own chair. Not like having to stand and wait by the desk rather than sit the same distance. I would Have cleaned my own chair. More

Did not explained all options available in favor of customer. Needed a little more professionalism from the person making the first contact with the customer. customer. Needed a little more professionalism from the person making the first contact with the customer. More

Service is great, so was. Vanessa. However no more surveys. This is the 3rd request. I’ve already done another. Thanks. skip the minimum number of words. surveys. This is the 3rd request. I’ve already done another. Thanks. skip the minimum number of words. More