Courtesy Acura - Service Center

vanessa was great Had to take the car back a couple of times but working with Vanessa was a good experience and ended up having to care delivered to our home which was Had to take the car back a couple of times but working with Vanessa was a good experience and ended up having to care delivered to our home which was nice. More

Quick response! I had an issue with my used car purchase and I contacted Chris in the Finance Department. He responded immediately, had me bring in my vehicle, got m I had an issue with my used car purchase and I contacted Chris in the Finance Department. He responded immediately, had me bring in my vehicle, got me a loaner and made sure that the issues were checked and handled. Overall great experience!! More

Great experience on regular maintenance Vanessa and Alec in the service department were fast, friendly, accommodating and knowledgeable. They checked in with me regularly and informed me of Vanessa and Alec in the service department were fast, friendly, accommodating and knowledgeable. They checked in with me regularly and informed me of a bulletin for brake repair. Courtesy Acura is now my preferred destination for all my service needs, despite being a 30-minute drive from my house. More

Lucky to have you as an advisor . Alex went the extra mile two understand my situation and convinced management to repair the temperature sensor at your expense versus mind. . Alex went the extra mile two understand my situation and convinced management to repair the temperature sensor at your expense versus mind. More

6 month check up on new 2017 TLX Alex personal touch was great. Good people skills. Explained in detail what was going to be checked out and how long the wait would be. Alex personal touch was great. Good people skills. Explained in detail what was going to be checked out and how long the wait would be. More

Great customer service! Michelle, my service advisor, was most helpful in trying to resolve the problem with my external temperature gauge. At my request, she showed me how t Michelle, my service advisor, was most helpful in trying to resolve the problem with my external temperature gauge. At my request, she showed me how to adjust the setting for the gauge. She also gave me some good advice on how to improve battery life. Michelle gave thorough explanations and was persevering in addressing my concerns. More

Routine service Service on my 2018 RDX was excellent. Vehicle in and out as promised. Courtesy even provided loaner car. Alec Ernce did an outstanding job coordinatin Service on my 2018 RDX was excellent. Vehicle in and out as promised. Courtesy even provided loaner car. Alec Ernce did an outstanding job coordinating my experience at service department. Highly recommend dealership for service. More

Very pleased After having the service done, I am comfortable knowing all is ready for the coming season. You make it very convenient to stop by and get this done After having the service done, I am comfortable knowing all is ready for the coming season. You make it very convenient to stop by and get this done. More

Happy With Detail Service I am satisfied with the service I received. Michelle was very nice and helpful, and my car looks great from it's detail! word word I am satisfied with the service I received. Michelle was very nice and helpful, and my car looks great from it's detail! word word More

Excellent Customer Service & Excellent Vehicle Maintenance First off, Chris Wunderlich - Service Consultant should be recognized and rewarded for his excellent customer service skill. Very prompt, thorough, k First off, Chris Wunderlich - Service Consultant should be recognized and rewarded for his excellent customer service skill. Very prompt, thorough, knowledgeable, and flat out helpful. I had questions about a Preventative Maintenance Schedule for my 2017 Acura MDX. Chris took the time to print me the Maintenance Journal for my vehicle. Also, I absolutely need my vehicle to be completed in the hour and a half that it was promised to be completed. Check! With help from Chris, my car was ready after an hour and a half and I was able to make my doctor's appointment that followed my Courtesy maintenance visit. Receiving my car after a thorough inspection and completed work, the car wash, bottled water, and mint are noticed and appreciated. I have not had any other dealership do that. Nice touch. Your customer waiting room makes staying a comfortable experience. Again, thanks to Chris. Courtesy Acura is lucky to have him on your team. More