4,876 Reviews of Courtesy Acura - Service Center
IMPECCABLE SERVICE AND REPAIR Courtesy Acura was very professional, courteous and timely with the repair I needed done. Amanda kept me informed on the progress as I decided to wai Courtesy Acura was very professional, courteous and timely with the repair I needed done. Amanda kept me informed on the progress as I decided to wait for the car, although a loaner was available to me. They also offered to take me anywhere I needed to go while the repair was underway. My car came back clean and spotless. Very comfortable waiting room. Great experience! More
Excellent customer services! Vanessa listens to the issues and ensures they are resolved to customers' satisfaction! The encounter has always been smooth, convenient, and pleasant Vanessa listens to the issues and ensures they are resolved to customers' satisfaction! The encounter has always been smooth, convenient, and pleasant. I highly recommended it. More
Awesome Staff and Service at Courtesy Acura I went for general service for my Acura RDX. When I was there I pointed out a few more issues I was having with my car. As it would have taken more ti I went for general service for my Acura RDX. When I was there I pointed out a few more issues I was having with my car. As it would have taken more time than I planned for. Alec at Acura made every effort to make my experience pleasant, starting from offering complimentary valet Loaner car service to frequently updating me over text about the progress of the repairs. I was really happy with the way folks at Courtesy Acura helped me. More
Very good experience Connor was very personable. The service was done quickly. My car came back clean and ready to go. Everything was explained thoroughly. I am confident Connor was very personable. The service was done quickly. My car came back clean and ready to go. Everything was explained thoroughly. I am confident my car is ready for a 2k trip. More
About time My experience with Courtesy Acura was quite the journey, but in the end, they figured everything out. Always very professional, accommodating and I lo My experience with Courtesy Acura was quite the journey, but in the end, they figured everything out. Always very professional, accommodating and I love the York Peppermint Patty. Nice touch. More
Alec and technicians were great Very comfortable dealership to come to for service - always a pleasure to bring my car in for its service needs as I’m always made comfortable. Alec t Very comfortable dealership to come to for service - always a pleasure to bring my car in for its service needs as I’m always made comfortable. Alec the service advisor kept me well informed throughout the process and the service tech as well made a special visit to compliment me on my older Acura. Would recommend! More
Amazing service from Vanessa. Vanessa was great, she followed up with me with my car and she answered all and any questions that I had along the way. My car had two engine lights t Vanessa was great, she followed up with me with my car and she answered all and any questions that I had along the way. My car had two engine lights that went off and would shake, she took me through the process of the whole service aspect of the Acura car and really helped me understand what was going on. Vanessa was very thorough when she contacted me, kept me up to date with what was going on with my car, the communication was just phenomenal. When I went in to pick up my car, and when I was dropping off my car she made me feel very comfortable, asked if I wanted a beverage or anything. It would be because of people like her that I would return to this Acura Dealership for any further help for services or car purchases. Thank you so much Vanessa! More
Timely service The service personnel at Courtesy Acura are always so friendly and knowledgable. They answered my questions about the 60,000 mile maintenance. My serv The service personnel at Courtesy Acura are always so friendly and knowledgable. They answered my questions about the 60,000 mile maintenance. My service was completed and the car was ready as scheduled. More
Good service Had regular maintenance performed and had an electrical problem diagnosed and fixed. Al, went well with the exception of a notch somehow out of the pl Had regular maintenance performed and had an electrical problem diagnosed and fixed. Al, went well with the exception of a notch somehow out of the plastics part on drivers side vent. Not sure how that happened or why as that wasn’t an area of concern. Other than that experience was good. More
service at courtesy acura alec was very courteous and prompt in providing information , even had service done 15 minutes earlier than estimated. I had forgotten a discount coup alec was very courteous and prompt in providing information , even had service done 15 minutes earlier than estimated. I had forgotten a discount coupon, but he provided the discount anyway. car was vacuumed and washed before getting it back. More