4,732 Reviews of Courtesy Acura - Service Center
Great Service Smooth as can be Alec is terrific. In and out on time. Everything clearly explained. Alec goes above be and beyond to please. I drive across town t Smooth as can be Alec is terrific. In and out on time. Everything clearly explained. Alec goes above be and beyond to please. I drive across town to use this dealership More
Great service all around Love this place! Love the people.... RICK, DON , VANESSA, All are amazing!!! From the moment they answered the phone, to the second I pulled away w Love this place! Love the people.... RICK, DON , VANESSA, All are amazing!!! From the moment they answered the phone, to the second I pulled away with a water and mint in my car..... great experience. More
Normally a good experience I've been coming here now for about 2 years and I have never had a bad experience. Customer service and professionalism is always top notch. However, I've been coming here now for about 2 years and I have never had a bad experience. Customer service and professionalism is always top notch. However, this last time I was upset with the loaner vehicle situation. My car was due for an oil change and because of my work situation I really needed a loaner car while mine was in the shop. I was told that if I made an appointment for the following Thursday there would be a loaner available for me. So, I drove my car for over a week needing an oil change pretty bad just to find out on Thursday that there were no loaner cars available. They did get my oil changed right away though and the service associate was very friendly but I was still very annoyed with the situation More
Staff and service I have been with your dealership for 14 years and Connor Thomas is another "Sandy" to me. The people who answer the phones are wonderful and very hel I have been with your dealership for 14 years and Connor Thomas is another "Sandy" to me. The people who answer the phones are wonderful and very helpful too. Your whole organization has been delightful to work with over the years and I will probably own another Acura #3.. More
Always thorough, always listen I bought my first new Acura in 1987 in Chicago, moved back to Denver in 1989, and have been going to Courtesy Acura ever since. Two new Acura's later. I bought my first new Acura in 1987 in Chicago, moved back to Denver in 1989, and have been going to Courtesy Acura ever since. Two new Acura's later... still with them. I may pay more than going to a one-off service center, but I can count on professional mechanics, genuine Acura parts, and fair service. As a result I have only broken down twice because of old batteries. Dependability is important and with Acura and Courtesy's attention to preventative maintenance, I have that. Over the years I have had great services reps from Sandy to most recently Matt. My hope is that Courtesy will continue to put customers ahead of commissions and unnecessary services/sales that will ultimately lead to long-term profit rom customer loyalty. More
Acura TL Service Of all the Acura dealerships Courtesy has been the best. The service team top to bottom is the best in the industry. Thanks again for everything you d Of all the Acura dealerships Courtesy has been the best. The service team top to bottom is the best in the industry. Thanks again for everything you do. More
Quality Service All Around This might not always be the least expensive place to get an oil change but the service and quality are second to none. The work is always well expla This might not always be the least expensive place to get an oil change but the service and quality are second to none. The work is always well explained and I appreciate the checklist of my car’s systems that I get every visit so I know how the brakes, battery, air filters, etc are. The option for a loaner car is amazing too. Thanks! More
Great service with a sincere smile! The pleasant, friendly and personable attitude of every single staff person is evidence of good management and a feeling of appreciation. This feeling The pleasant, friendly and personable attitude of every single staff person is evidence of good management and a feeling of appreciation. This feeling is passed on to the customers. A perfectly pleasant and efficient experience. More
Service Department My service representative was very friendly and knowledgeable. He went over everything thoroughly and made sure I understood what was needed. My exp My service representative was very friendly and knowledgeable. He went over everything thoroughly and made sure I understood what was needed. My experience was excellent and everyone was very helpful. More
Always great service The service group are professionals, and provide the best customer service. They are very informative when dealing with issues with your car. The loan The service group are professionals, and provide the best customer service. They are very informative when dealing with issues with your car. The loaner program is a great service. More