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Courtesy Acura - Service Center

Littleton, CO

4.9
4,744 Reviews

4,744 Reviews of Courtesy Acura - Service Center

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April 21, 2018

Routine Service Scheduled a web appointment that was simple and easy. Met with Shane Madison and found him very extremely knowledgeable and business friendly. Shane More

by mdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Madison
Apr 26, 2018 -

Courtesy Acura responded

Thank you very much for the review and feedback. I am very happy to hear about your experience with Shane and our store. I also appreciate the feedback on our tv channels. I will review our process there. Next time you are in come by and say hi. Happy driving John Mark Osborne General Manager Courtesy Acura

April 20, 2018

Installation of snow tires Shane Madison was very helpful when I came to Courtesy to change out snow tires. I made a blunder by not bringing the right tires to install. Shane More

by elliot948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Madison
Apr 22, 2018 -

Courtesy Acura responded

Thank you for sharing your experience with Shane. I will pass your compliments along to him. We appreciate your review and look forward to serving you again! With courtesy, John Mark Osborne General Manager Courtesy Acura

April 20, 2018

Courtesy Acura - Best decision ever! I did my research before I decided to buy a new car as well as the dealership I should buy my car from. Courtesy Acura had the best customer satisfact More

by Bev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan, Andrew Moore
Apr 22, 2018 -

Courtesy Acura responded

Hello! Thank you for choosing our dealership! We are pleased we met, and hopefully exceeded, your expectations. We look forward to an opportunity to serve you again! With courtesy, John Mark Osborne General Manager Courtesy Acura

April 18, 2018

routine service This was my third service at Courtesy Acura. All were routine, as the vehicle is superb. I came without an appointment, but was promptly met and sig More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Madison
Apr 22, 2018 -

Courtesy Acura responded

Thank you for giving our service department such high marks! I am glad to hear that our team provided you with such an excellent level of service. I will pass your compliments along to Shane. Look forward to seeing you again! Happy driving, John Mark Osborne General Manager Courtesy Acura

April 06, 2018

efficient, friendly and great service. I called about my issues with our Acura and talked with Chris Smith, He told us to come right in gave us a car and took care of our needs right away. More

by Darr621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Apr 10, 2018 -

Courtesy Acura responded

I am glad to hear Chris was able to help you on such short notice. We appreciate your business and are always here to help! John Osborne General Manager

March 26, 2018

Don’t buy from this dealership! They sold me a lemon! This dealership sold me a lemon! Acura’s were found to have defective hands free links that kill the battery and they failed to reveal that when I pur More

by Aherna7898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Wardrope
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brock Elison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Guscott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mark Osborne, Randy Bennett, Jeremiah Watson, Matt Sheridan, Rachel Nelms
March 20, 2018

Great Experience I took my 2012 Acura MDX in for its B123 service. Chris Smith was my Service Advisor. He was great to work with. He kept me informed throughout the More

by Doug Ferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Mar 27, 2018 -

Courtesy Acura responded

Thank you very much for the review. I am pleased to hear you were happy with your service appointment. We appreciate your business and look forward to seeing you around. John Osborne General Manager

March 20, 2018

Service dept is top notch Another fantastic visit to the service felt for an oil change. I had booked an appt on the website and for some reason it didn’t book. Chris was able More

by redklein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Sheridan, Chris Smith
Mar 27, 2018 -

Courtesy Acura responded

Thank you very much for the review. I am very glad to hear Matt and our service team has always provided you service you can trust. We appreciate your business and look forward to seeing you at your next appointment. John Osborne General Manager

March 19, 2018

1st Service Appointment was Super! Had my first experience with the service department at Courtesy Acura in Littleton and it was great! Quick setup for service, very nice waiting room ( More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
Mar 27, 2018 -

Courtesy Acura responded

Thank you for the review. I am pleased to hear you enjoyed the service and amenities. We are proud to be your dealership of choice and look forward to seeing you again. John Osborne General Manager

March 18, 2018

Above and Beyond I purchased my first Acura in 2006 from Dennis and have bought two more since then from him. I currently own two RDX vehicles a 2010 RDX and a 2017 R More

by Steve C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Craig, Matt Sheridan, Connor Thomas
Mar 27, 2018 -

Courtesy Acura responded

Thank you very much for this nice review. I am very glad to hear our service department has built a friendly relationship with you and your wife. Your business is very important to us and we are always here to help. See you next time. John Osborne General Manager

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