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Courtesy Acura - Service Center

Littleton, CO

4.9
4,876 Reviews

4,876 Reviews of Courtesy Acura - Service Center

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March 28, 2024

Excellent service from the introduction and great communication throughout the whole process I felt valued as a customer. More

by rugbygrif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2024

My representative was knowledgeable and kept me informed about my vehicle. I had multiple issues and appreciated how helpful he was in the process. More

by cynannmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Treen
March 21, 2024

Excellent customer service. Car serviced and washed in a timely manner. Would return for more service. More

by bobw2649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Jack in the service department was extremely helpful and the work completed on my car is always done with quality and care. I still have one item to have resolved and of course I will using Courtesy Acura More

by FITNESS358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Very pleased with my experience at Courtesy over the past 3 years- service and sales! More

by ANNETTE.LANDRAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Mckoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

Staff are always very welcoming and pleasant to work with. The work performed on the vehicle is always great. More

by garciaed1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

I have always taken my RTX to Courtesy Acura since I purchased a car. They are always very professional and helpful in any situation. More

by douglf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh treen
March 19, 2024

Stellar sevice once again. Vanessa kept me informed through the entire process. The work was done as quickly as possible. Everyone was ver professional. More

by ReneeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

The wiper inserts were not installed properly. The communication on the services done were shabby and in hurry. More

by CHINTUGB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Aran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Courtesy Acura responded

Hi! This is Chris Zimmerman Parts & Service Director. I am disappointed to know this! This is not how any client should feel. I am sorry about your experience. Can you reach out to me at my direct line so I can get the wiper insert corrected & address your communication concerns. My direct 303-795-4080.I hope to hear from you!

March 19, 2024

Very efficient with service on our TLX. Jack kept me informed on everything they found outside of the service I thought would happen. All the service occurred in the timeframe that I was pr More

by JACKIEANDRUTHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Aran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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