Courtesy Acura - Service Center

Everything that needed to be done were explained to me. I appreciated the quickness in getting things done. I appreciated the quickness in getting things done. More

Vanessa exceeded expectations in fulfilling my service requirements, delivering outstanding service during my most recent visit to Courtesy Acura. requirements, delivering outstanding service during my most recent visit to Courtesy Acura. More

Both have been extremely helpful and professional in the past. The steady updates are really appreciated. past. The steady updates are really appreciated. More

Jack went above and beyond to meet my service needs. Excellent service and support organization. Excellent service and support organization. More

excellent customer service and very competitive cost compared to other service shops. Uber service is great compared to other service shops. Uber service is great More

Professional and courteous. Clean environment to wait in. Got updates on my car throughout my wait. Clean environment to wait in. Got updates on my car throughout my wait. More

Absolutely amazing! We love working with Jack. We are repeat customers and enjoy the thorough service that Courtesy Acura provides. We love working with Jack. We are repeat customers and enjoy the thorough service that Courtesy Acura provides. More

Great service and great value at Courtesy Acura. I trust all my service needs with Courtesy Acura! I trust all my service needs with Courtesy Acura! More

Courtesy Acura in Littleton inherited a difficult situation from back in Indiana. Our entire sound system failed in our 2019 RDX while living in Indiana. The failure created static noise, even at t situation from back in Indiana. Our entire sound system failed in our 2019 RDX while living in Indiana. The failure created static noise, even at times when the car was shut off. Courtesy Acura at first determined the issue was with a "harness" that would require major work. Then they discovered a new device, called a "pigtail", would perhaps solve the problem but with less work time and at a lesser cost. The problem then was the fact any parts to make the repair were on back order. When the pigtail came in, the repair was set up. However, when this was installed it did NOT solve the sound issue and it was determined the larger harness would need to be installed. That was going to take 1-2 weeks to install. Later, however, the service personnel realized that a connector part had been damaged back at the Ed Martin dealership in Indianapolis. When that was determined, they were able to move forward and, in about two weeks time, finished the repair. To date, the sound system is operating as it should. While this process took over a full year to resolve and repair, it was not due to Courtesy Acura having much, or any, control over the eventual resolution. The service personnel were always kind and courteous to me and we are grateful to have the system operating as it should be. More

Excellent customer service as well as knowledgeable of vehicle and keep me informed on what’s being done vehicle and keep me informed on what’s being done More