Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Courtesy Buick GMC
Louisville, KY
662 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 662 reviews
January 01, 2020
Very pleased with my new car. Ryan was helpful but realistic and took his time to work through everything with us. The team was super efficient. Highly recommend! realistic and took his time to work through everything with us. The team was super efficient. Highly recommend! More
by Happy owner
Employees Worked With
Ryan Johnson
January 01, 2020
New Car experience On one of the coldest evenings, I only went to look the car over . Buick was not on my radar but my daughter saw the car and said let’s just take a lo On one of the coldest evenings, I only went to look the car over . Buick was not on my radar but my daughter saw the car and said let’s just take a look at it,...from that moment, I loved it ! Reko and the Courtesy team was great, I was treated with care & respect . A truly great car buying experience . More
by Robin S
Employees Worked With
Reko Ware
December 31, 2019
Worked with Stuart Singleton and whole process could have not gone any smoother. He was very informative and not pushy. Wish all salesman were this easy to work with. not gone any smoother. He was very informative and not pushy. Wish all salesman were this easy to work with. More
by Happy Customer
Employees Worked With
December 29, 2019
The folks at Courtesy Buick were awesome! They were very helpful and NIR pushy. A real pleasure to work with when purchasing a vehicle. Will think of them next time around. helpful and NIR pushy. A real pleasure to work with when purchasing a vehicle. Will think of them next time around. More
by Russ
Employees Worked With
Other Employees :
Jeff, Trisha, Ari, and the lady that handled the loan process
December 29, 2019
This Dealership is excellent! Greeted in a low pressure, very friendly manner. My salesman was great and the transaction was very smooth and fast. I will recommend them to all . very friendly manner. My salesman was great and the transaction was very smooth and fast. I will recommend them to all . More
by Danperry56
Employees Worked With
December 28, 2019
Very happy with Courtesy. Professional and did a great job. I’ll definitely go back when I need another car. Friendly and left me with no questions. job. I’ll definitely go back when I need another car. Friendly and left me with no questions. More
by BS
Employees Worked With
Bill Baxley
December 23, 2019
Good experience. Came in to dealership with understanding of what my trade was worth and what I should pay. Straight shooters. Did not waste my time hold my keys and etc.... understanding of what my trade was worth and what I should pay. Straight shooters. Did not waste my time hold my keys and etc.... More
by Andy
Employees Worked With
December 22, 2019
This is my second purchase from courtesy and the experience was great from start to finish. Jimmy my sales person went above and beyond. Then I met Michelle from finance and she put the icing on the experience was great from start to finish. Jimmy my sales person went above and beyond. Then I met Michelle from finance and she put the icing on the cake. Great team you have Frank Moody. I reccomend courtesy to everyone! More
by Veblackmon
Employees Worked With
Jimmy Vandenberg
December 13, 2019
Excellent customer service starting with the initial call to the dealership! Trish offered help without my asking with comparing like vehicles! My salesman, Stuart Singleton was very personable but certainly to the dealership! Trish offered help without my asking with comparing like vehicles! My salesman, Stuart Singleton was very personable but certainly not pushy, nice guy! Would recommend him to others. More
by francis3353
December 11, 2019
Great Experience! I was greeted by everyone even before the deal was done. Excellent sales rep Jimmy went the extra mile. I would recommend to anyone the deal was done. Excellent sales rep Jimmy went the extra mile. I would recommend to anyone More
by p72953
Employees Worked With
Frank, Jimmy Vandenberg
