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Courtesy Buick GMC

Louisville, KY

4.9
663 Reviews
Louisville locals know that the best way to get Buick and GMC is to shop with us. We know that car buying is exciting for some and intimidating to others. That is why we have a professional team willing to help you every step of the way. Our team members are experienced and trained to help you through every step of the purchasing process. We offer competitive loan and leasing terms from our in-house Buick and GMC financing team. We hope that our daily efforts to offer the best experience and price will have our customers returning for years to come!”
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7 Autocenter Drive

Louisville, KY

40299

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Showing 663 reviews

March 11, 2019

Bait and switch The price that I was quoted, and signed, was taken from me and literally put thru the shredder. The interest rate given to me in the finance office wa More

by Regretful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ted Staton, Kody (Waddsur ?), , Richard Colston
Mar 18, 2019 -

Courtesy Buick GMC responded

We are genuinely sorry about any confusion or frustration our explanation of the Costco program caused. Richard, your salesman, is now aware of your concerns. Richard will reach out to you via phone to clear things up and ensure your satisfaction.

March 02, 2019

Made me feel welcome This was my first newer car purchase in years I have always driven older vehicles because I felt like that’s what I deserved. I talked with my sales More

by Happy2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari LeBlanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reko Ware
Mar 04, 2019 -

Courtesy Buick GMC responded

Congratulations on your new vehicle! Thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thanks again for the recommendation, and have an amazing day!

February 23, 2019

Absolute satisfaction The buying process went flawlessly and the salesman went above and beyond to make this as seemless as possible. Wonderful experience and will be recom More

by kdmcke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reko Ware
Feb 26, 2019 -

Courtesy Buick GMC responded

Congratulations on your new vehicle! We're happy to hear our staff really went above and beyond to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Courtesy Buick GMC

February 13, 2019

Bought a SUV Reko and Kody were the best! Reko was professional and nice. He was not overbearing or pushy. He was very pleasant to deal with. Same with Kody. Prof More

by Cmurphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kody and Doug, Reko Ware
Feb 16, 2019 -

Courtesy Buick GMC responded

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!

February 10, 2019

Awesome experience Just purchased a 2019 GMC Sierra 2500. The dealership had a lot of trucks to choose from and my sale representative Bill Baxley took the time to ensur More

by 2019Dmaxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Baxley
Feb 11, 2019 -

Courtesy Buick GMC responded

Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2019

They always make me feel like a VIP! Never a no. Always a yes! Love all the folks at Courtesy Buick! I never have to worry about sub standard work or attention to detail. More

by tammieb64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Heun
Feb 11, 2019 -

Courtesy Buick GMC responded

Hi, thank you so much for your positive comments about Courtesy Buick GMC! We look forward to your next visit! Take care!

January 27, 2019

repeat customer Have purchased from this dealership before. Non pressure and always seem to make sure you are in the correct vehicle to meet your needs and not just t More

by Mnauert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Baxley
Jan 30, 2019 -

Courtesy Buick GMC responded

Hello, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! We hope you have a great day!

January 27, 2019

My experience! Buying a car isn’t the most pleasant thing to do, ha! Matt was the absolute best, he made it an easy experience. I would invite anyone to go to Courtr More

by KJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kremer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle, she was fabulous!
Jan 30, 2019 -

Courtesy Buick GMC responded

KJ, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know! Take care!

January 22, 2019

Best Vehicle Purchase Ever! Reko Ware our salesman, Ted Staten manager and Kody Waddell brought a new level of service to car buying. Reko provided great service and advice. The More

by M&DK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Staton, Cody Waddell, Reko Ware
Jan 28, 2019 -

Courtesy Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 11, 2019

Came to the dealership prepared for a successful sale. Courtesy Buick GMC is committed to its brand. The experience I had with my first vehicle was reason enough to go back for a second vehicle. I always a More

by Zoe317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Noonan
Jan 11, 2019 -

Courtesy Buick GMC responded

Hello, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! We hope you have a great day!

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