Courtesy Chevrolet

Quick and very knowledgeable was a very, very, very fast process. I was in and out, and Maddie was awesome thank you very much. process. I was in and out, and Maddie was awesome thank you very much. More

Mr. Jackson did a great job. I believe he did everything he could to close the deal for me. He tried hard to make the whole process easy. Mr. Jackson enjoys his job. That is what make him a good sale rep (f he could to close the deal for me. He tried hard to make the whole process easy. Mr. Jackson enjoys his job. That is what make him a good sale rep (for the customer). I would buy another if Mr. Jackson is my rep again. The other person who was super helpful was the finance assistant, Stephanie Ketner. The rest of the experience was less than positive. However, this time was still better than the first car I bought from Courtesy Chevrolet a few years ago. Therefore, I am not complaining. IMO, there are just too many employees involved in the process. Most of them just don't GAF. Courtesy also needs to re-train the detailer person. You do not put armor-all shine on plastic floor mats. More

Very organized and kept me informed about the progress of the service. I would recommend to everyone. the service. I would recommend to everyone. More

I have to give them, Courtesy Chevrolet, 5 stars because they made everything right in the transaction with our certified Blazer. We are very satisfied with the Blazer and with Courtesy Chevrolet. they made everything right in the transaction with our certified Blazer. We are very satisfied with the Blazer and with Courtesy Chevrolet. More

I’ve purchased several vehicles among many different dealerships and Hector by far provided me with the best service. I found Hector to be both very personal and professional. I asked many questions and dealerships and Hector by far provided me with the best service. I found Hector to be both very personal and professional. I asked many questions and required clarification to better understand the best plan to proceed with and there was never and shortcuts given. I felt comfortable by the time I walked out of the office. I have a new go to guy and dealership. Thank you Hector for your assistance, it was truly a pleasure. More

Hector remained very professional throughout the whole process and made me feel very comfortable. This can typically be a grooling process as I've experienced that situation many times but we shared laugh process and made me feel very comfortable. This can typically be a grooling process as I've experienced that situation many times but we shared laughs and I left feel valued and comfortable with my purchase. I will definitely pass along Hector and Gabriel (salesman) information to my friends and family. More

Good business with Jesus (JLo). Not too pushy like most dealers. And knows how to get the best deals for you Not too pushy like most dealers. And knows how to get the best deals for you More

Courtesy Chevrolet Phoenix Arizona one of the best dealerships in Arizona very informative and very respectful will continue to work with them dealerships in Arizona very informative and very respectful will continue to work with them More

Excellent service. They worked with us the entire time to get a better deal. We were looking to walk out of there with a specific number we wanted to pay monthly, and t They worked with us the entire time to get a better deal. We were looking to walk out of there with a specific number we wanted to pay monthly, and they did everything within their ability to get us there. Great dealership! More

If Google allowed me to, I would put a -5 stars . Unprofessional dealership !! - I found the one and only Duramax diesel Chevy Suburban in the state of Arizona . -I worked with a salesman . I will Unprofessional dealership !! - I found the one and only Duramax diesel Chevy Suburban in the state of Arizona . -I worked with a salesman . I will be somewhat decent and not mention his name !! - Salesman works a deal with me and tells me he needs a DEPOSIT OF $500 to hold vehicle . - I paid $500 to hold the vehicle . - Once I paid the $500 deposit low and behold , it was delivered from the rail yard to Courtesy Chevrolet . -I came in Saturday / April 26th at 10AM to check vehicle and test drive !! -Salesman asks me when I am making decision ?? I told him when wife gets off shift with the Fire Department !! -Salesman said that is OK. I will hold the vehicle and park it in the back to hide it but it is held BECAUSE I PUT A DEPOSIT THE SALESMAN SAID I NEEDED TO HOLD THE VEHCLE FOR ME !!!!!!!! - I left and test drove another vehicle across the street just to make sure if there was any other vehicle . - Sales manager calls later in the day and asks me what is going on with my decision ??? -I told him I explained everything to the sales guy !!! - I said I was waiting for my wife who is answering 911 calls as firefighter before I make my decision !! - He said he really need a to know because he has had several inquires . - I text my wife and she says YES, we want the diesel !!! - I tell the Sales manager let’s do it and he says I will get everything ready for you to come in and make this an easy process . - I am excited to go pick it up !! -Sales manager calls back 30 minutes later and said “I AM SORRY BUT WE ALREADY SOLD IT “” THE VEHICLE I PUT A DEPOSIT ON !! -Sales manager said we weren’t sure what you were going to do so we sold it !! - We thought you would but it this morning !! -YOUR SALES GUY KNEW WHAT I WAS DOING AND SAID THAT WAS OK!!!!!!!!!!! - Sales manager said SORRY, but we didn’t know what your intentions were -why in the xxxx did you not communicate with me and call me and ask me sooner?????????? - I thought that’s what the deposit was for to hold the vehicle for me Because I could not make a good decision without my wife who was a firefighter working on duty!!! - Got me deposit back !! -WHOEVER WILL READ THIS AND HOPEFULLY WILL THINK BEFORE BUYING FROM THIS DEALERSHIP !!! -ALL THEY CARE ABOUT IS THEIR BOTTOM DOLLAR AND NOT THE CUSTOMERS AND THANK YOU SO MUCH FOR YOUR NON-COMMUNICATION AND VERY UNPROFESSIONAL SALES TACTICS!!!!! -I WILL NEVER EVER EVER SET FOOT OR TELL ANYBODY TO EVER GO TO THE DEALERSHIP EVER AGAIN!!!!!! ! More