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Courtesy Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
4,634 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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1233 E. Camelback Road

Phoenix, AZ

85014

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Showing 4,634 reviews

September 07, 2025

Mustafa 💯I purchased a Chevrolet Suburban a few weeks ago and had an excellent experience. Mustafa and Hector were both amazing—professional, friendly, and very helpful throughout the whole process. They More

by Huseyin Erdem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Bastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustafa - Sales Dept.
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Sep 07, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, Huseyin! I truly appreciate your wonderful feedback about your recent experience with us at Courtesy Chevrolet. It's fantastic to hear that both Mustafa and Hector provided you with a smooth and stress-free process while you purchased your Chevrolet Suburban. Your recommendation means a lot to us! We look forward to seeing you again for any of your future vehicle needs. Enjoy your new Suburban! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

September 04, 2025

Great job from the sales and finance dept in their patience and knowledge making sure to acknowledge and answer my questions More

by Schuttup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiros Tesfasyone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Bastida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisa Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Barrios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! I'm delighted to hear about your positive experience with our sales and finance departments. Our team is committed to making sure every question is answered, and it’s wonderful to know you felt acknowledged and supported. We look forward to assisting you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

September 01, 2025

Very good professional service. Service work that you can rely on always.. Bob is excellent service rep. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Swafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Courtesy Chevrolet responded

Thank you for your kind words, John! I'm pleased to hear that you had a great experience with our professional service and that Bob provided excellent support. We strive to ensure that our customers can always rely on us at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We look forward to seeing you again! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 22, 2025

Courtesy Chevrolet is the worst dealership! The service associates are professional but the service director is absolutely horrible! I won't ever go back because of him! More

by Craftejo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
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Aug 22, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. I appreciate your feedback regarding the service at Courtesy Chevrolet and am glad to hear our associates met your expectations. However, I understand your concerns about the service director. We take such feedback seriously as we strive to provide the best possible experience. Please feel free to reach out to me directly if you would like to discuss this further. Your satisfaction is important to us. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

August 18, 2025

Worked with Mr. Freistroffer in coordinating the commercial auto transport of 19 box trucks from his location. Mr. Freistroffer was very professional, courteous and More

by Carlo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Freistroffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Carlo responded

Thank you for the opportunity to work with your dealership, it was a pleasure! Please feel free to reach out in the future with any and all transporting needs. You won't be disappointed!

August 17, 2025

NOT A GOOD CUSTOMER SERVICE AT SERVICE DEPARTMENT. My name: Sergio Barrera My review is not about my purchase experience. My review is about the poor quality of customer service. I bought a suburb More

by Manuel De Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Montano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Montez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Courtesy Chevrolet responded

Thank you for your feedback, Sergio. I understand your concerns regarding the customer service and the issues you've been experiencing with your 2024 Suburban. I appreciate you bringing this to our attention. It’s important to us that our customers receive the best service possible, and it seems we did not meet your expectations during your recent visit. I encourage you to reach out to me directly so I can address your concerns more effectively. Thank you for choosing Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955, and I look forward to assisting you further. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

Aug 18, 2025 -

Manuel De Alexander responded

Thank you for being answered. I am very uncomfortable, unhappy. Still having technical issues, even with customer service, today Monday 18th supposedly had a schedule to fix all the issues, then today called me from the dealer to let me know my appointment will be till 25th. but I am very worried because is a lot of technical issues, computer issues. I think is a kind if dangerous to drive it. DEALER SAID "WE DONT HAVE ANY AVAILABLE DATE TO CHECK YOUR VEHICLE, TILL 25TH", Oh my, I am driving a vehicle with some issues what did not fix it, last time when I did bring it to service in Courtesy nor still failing. SO FRUSTRATED SITUATION.

August 16, 2025

Excellent service by Garret efficient and help us find what we needed definitely will recomend Garret to my friends and family More

by Adolfosrlopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Herrmann
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Aug 17, 2025 -

Courtesy Chevrolet responded

Thank you for your kind words, Adolfo! I'm glad to hear that you received excellent service from Garret at Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. We appreciate your recommendation to friends and family and look forward to serving you again in the future! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 12, 2025

Brad and his team did a fine job of repairing my Sherri. 4 new brakes and a new RR TPMS sensor. Ans she was ready as promised. I had things to do later in the day and getting her back promptly was a plus More

by JohnH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Hallock
Report | Print
Aug 13, 2025 -

Courtesy Chevrolet responded

Hi, John! Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955! I'm glad to hear that Brad and the team provided excellent service while repairing your vehicle, Sherri. I understand the importance of prompt service, and I'm pleased we could get her back to you as promised. We hope to see you again at Courtesy Chevrolet for any future needs! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

August 02, 2025

My vehicle was not returned to me clean. Also very poor communication between the staff. More

by ttharris1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember their names
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Aug 04, 2025 -

Courtesy Chevrolet responded

Thanks for your review of Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. I understand your concerns about the cleanliness of your vehicle and the communication issues you encountered. At Courtesy Chevrolet, we strive to provide a high level of service, and your feedback is important to us. Please feel free to reach out to me directly so I can address your concerns more thoroughly. I appreciate your input, and we hope to improve your experience in the future. Sincerely, Jessica Ogunjobi Customer Service Manager 602.798.2919 jogunjobi@courtesyautomotivegroup.com

July 31, 2025

Courtesy Chevrolet Did me right, I took my vehicle in to get fixed and they paid for my rental car till my car was fixed with no deductible. Thanks you Brad for your service. More

by Rickymiranda60@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Jul 31, 2025 -

Courtesy Chevrolet responded

Thank you, Ricky, for your kind words! I'm thrilled to hear that you had a positive experience with Courtesy Chevrolet, a family-owned and operated Chevy dealer in the valley since 1955. It's our priority to take care of our customers, and we're glad that Brad was able to assist you. Don’t hesitate to visit us again for any future needs! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919

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