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Courtesy Chevrolet
Phoenix, AZ
4,692 Reviews
We are a Family owned and operated business that takes pleasure in helping people find the cars, trucks, and suv's that meet their needs. The Courtesy Family is here to help, for your service, parts, new or used purchases. Our Internet team operates across the state of Arizona, as well as out of state. Did you know we are the ONLY CHEVROLET Dealership in AZ to offer NO DEALER ADD's on or NEW Chevys in stock? That's right! Our Dealer Ads are FREE Tint, GPS Device, Nitrogen and a FREE Exchange Policy. That is how important your business is to Courtesychev.com. Call now and put us to the test 602 279 3232 or email sales@courtesychev.com. Look us up on Facebook & Twitter to keep updated on the latest specials.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,692 reviews
October 08, 2026
I’m very disappointed with the level of communication and service I’ve received during this repair process. I dropped my vehicle off on September 30th and did not receive an update until Monday, when I wa service I’ve received during this repair process. I dropped my vehicle off on September 30th and did not receive an update until Monday, when I was told that the inspection was getting started. This morning, I received a message showing eight recommended services awaiting my approval, but there was no clear explanation of which of those recommendations were related to the issues I originally brought my vehicle in for. I had to call myself to get clarification. During that conversation, I was told that my battery needed to be replaced. This was extremely concerning because the battery was just replaced in March 2025. I was initially told the battery had been replaced under warranty, but then I was informed that the warranty had expired due to mileage and that I would have to pay for another battery. What makes this more frustrating is that I provided documentation showing the battery was purchased with cash, and I also have previous communication showing that the dealership had contacted my warranty company regarding repairs. I should not have to repeatedly call and piece together what is happening with my own vehicle. My biggest issue is communication and transparency. If there are eight recommended services, I expect someone to clearly explain what each one is for, which ones address the concerns I originally brought the vehicle in for, and which ones are simply additional recommendations. I understand that repairs can take time and that additional issues can be discovered during an inspection. However, customers should be kept informed throughout the process. At this point, I feel like I’ve had to chase down information instead of being proactively updated. More
by Bae
Employees Worked With
Zachary Crego
October 01, 2026
I always have a great experience with the people and the service here. That’s why I’m a repeat customer. service here. That’s why I’m a repeat customer. More
by Gustafson.rod
Employees Worked With
September 29, 2026
Everything has been great. Except this last time that I took my Tahoe in for brake pads change my front right tire sensor hasn’t been reading the air in the tire. That’s a big Except this last time that I took my Tahoe in for brake pads change my front right tire sensor hasn’t been reading the air in the tire. That’s a big problem for me because I drive a lot for work and I need to know that my tires are in good condition and that they have the correct amount of air in them. More
by Darmenta1389
Employees Worked With
September 25, 2026
Handled my warranty claim fast. Also had tires rotated. Wish they had loaners. Oh well Also had tires rotated. Wish they had loaners. Oh well More
by Sally
Employees Worked With
September 22, 2026
Victor was amazing. I gave him a hard time but he worked with me like a pro. Very professional salesman. Kudos to him and the dealership. I gave him a hard time but he worked with me like a pro. Very professional salesman. Kudos to him and the dealership. More
by jsquaredhd
Employees Worked With
August 31, 2026
I have been a Courtesy Chevrolet customer for twenty years and my recent new auto purchase is my fourth from this dealer. Also, I have had all of my car services done here. My twenty-year experience wit years and my recent new auto purchase is my fourth from this dealer. Also, I have had all of my car services done here. My twenty-year experience with numerous new car sales personnel and service department employees has been excellent. I highly recommend this dealership to anyone. Concerning my recent purchase of a 2027 Corvette Grand Sport, I feel I got a fair trade-in value on my 2011 Corvette Grand Sport and a fair deal on my new Corvette from new car sales manager Dimitri Gabito, who was professional, knowledgeable, and a pleasure to work with. I have the same comment for sales person Joaquin Montanez and finance manager Jeremy Martinez. More
by gallaher.david
Employees Worked With
Demitri Gavito, Joaquin Montanez, Jeremy Martinez
August 27, 2026
Great service and love how everything is communicated, and all questions are answered on a timely manner. and all questions are answered on a timely manner. More
by anarissa_4
Employees Worked With
August 26, 2026
Great service, very attentive to detail when performing a check up , everyone is very helpful check up , everyone is very helpful More
by garcia.javier.6200
Employees Worked With
