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Courtesy Chevrolet of San Diego - Service Center

4.7

295 Lifetime Service Reviews

750 Camino Del Rio North, San Diego, California 92108

295 Reviews of Courtesy Chevrolet of San Diego - Service Center

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November 20, 2018

"Customer Service"

- Randy J. Daniels

I have purchased several cars over the years from Courtesy and they have always provided me the best price and service. Andy in the service department maintains all my cars and delivers excellent customer service.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andy Reaves
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 19, 2018

"Larry Cook"

- minteerj

Larry was very professional and courteous. My experience was outstanding. My car was completed on time. Everyone I dealt with was very nice. Thank you

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Larry Cook
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 20, 2018 -

Courtesy Chevrolet of San Diego responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an outstanding experience. We will be sure to pass along your kind words to Larry and the team. We look forward to seeing you again. Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 19, 2018

"Quick and minimal waiting"

- RCORDEROBOWEN

Fast and friendly service all the time and always meets my expectations. Rafael is always easy to work with and provides the services that are needed- never overcharging.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 20, 2018 -

Courtesy Chevrolet of San Diego responded

Your kind words mean a lot to us. We are happy to hear that Rafael and the team were able to meet your needs. We look forward to assisting you with your future sales and service needs. Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 19, 2018

"Great service "

- CHBURBANK

Dropped off vehicle and was done in a few hours. The price was reasonable and able to find a coupon for multiple services compared to regular price.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andy Reaves
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 20, 2018 -

Courtesy Chevrolet of San Diego responded

Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. Drive safely. Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 17, 2018

"Always a pleasure"

- claritylynne

Always a pleasure to take my Cruz into Courtesy. Bought there 7 years ago and maintained there by knowledgeable, interested, courteous service personnel. Rafael is the best.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 20, 2018 -

Courtesy Chevrolet of San Diego responded

We appreciate your kind words. Thank you for continually choosing Courtesy Chevrolet for your vehicle needs. Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 16, 2018

"Regular service on 1 year old Colorado"

- SURFQ1

Great service done quickly. Friendly and efficient... while I waited. Rafael was courteous and kept me updated while waiting. Will be back to Courtesy chev.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 20, 2018 -

Courtesy Chevrolet of San Diego responded

Thank you so much for your review! We really appreciate your business and are so happy that Rafael could provide great service to you. We look forward to serving you again! Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 16, 2018

"Car issue"

- shirlemorr

Rafael was a great help. He made sure everything was getting taken care of right away for me. He made sure I got a rental car while my car was wotked on.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 20, 2018 -

Courtesy Chevrolet of San Diego responded

Thank you for this great review! We're excited to hear that Rafael took care of you! He is a great asset and we appreciate all he does. Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 16, 2018

"Long wait for service"

- Customer

I had an appointment for 9:30am, my truck didn’t go in until 10:10am and that’s only after I complained. The reason people make appointments is so we don’t have to wait longer than we have to. What’s the point for having an appointment.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Ramirez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 16, 2018

"Quick and Easy"

- MONTI.JAYSON

Larry in the Service center was very informative and handle my service issue in a timely manner, having my car back to me that same day.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Larry Cook
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jade
Nov 20, 2018 -

Courtesy Chevrolet of San Diego responded

Thank you for the kind words! We couldn't be happier that Larry was there to provide you with such exceptional service! If you have any further needs, please come back to see us. Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

November 16, 2018

"oil change "

- Q-MANAGEMENT

service manager very friendly always offering if we need anything else to help, he is very fair and tells you straight out no B.S on what your car needs. Sells reps are very highly trained and know what they are selling these guys love their job they know how to please a client. Thanks courtesy Chevrolet

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Luke Hopkins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jared Liston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom Boggess
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 20, 2018 -

Courtesy Chevrolet of San Diego responded

We sincerely appreciate your feedback. Each employee is a valued member of the Courtesy Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Jesse Miller Courtesy Chevrolet BDC/Used Car Manager jmiller@courtesysd.com

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