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Courtesy Jeep

Mesa, AZ

4.9
1,242 Reviews
Courtesy Jeep always maintains competitive new and pre-owned inventories. Whether you live in Mesa, AZ, where our dealership is located, or in surrounding areas such as Phoenix, Scottsdale, Tempe, Gilbert, Chandler and/or Glendale, Arizona – Courtesy Jeep is here to give you the best deal, world class service, and great financing! Staffed with experienced sales representatives and top trained technicians, we’re here to provide a fun, easy and valuable automotive shopping and service experience.
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6428 E Test Dr

Mesa, AZ

85206

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Showing 1,242 reviews

June 20, 2022

Matt was excellent to work with! He knew his products, answered all our questions, and got us a great deal. He treated us professionally; no gimmicks, no pressure, and no games. I h More

by Mdlarosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel De La Rosa, Marcus Watkins, Lisa Miller, Matt Fittro
Jun 21, 2022 -

Courtesy Jeep responded

Thank you for your 5 star review! Very pleased to hear Matt provided you an excellent experience by answering all your questions! We appreciate your recommendation and your business! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

June 19, 2022

2nd vehicle from courtesy jeep in a year. Very friendly customer service. Salesman are knowledgeable. Very satisfied. Will recommend to friends and family. More

by Kevin_charlette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Caban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley and Ryan, Scott Montiero, Lisa Miller
Jun 21, 2022 -

Courtesy Jeep responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 17, 2022

Very clean environment, friendly staff, great listeners a true meaning of above and beyond they made sure all of my needs where meat and i did not walk out as a unhappy customer also showed me all my options More

by toyaed2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Andre Hall, Lem Yorahee
Jun 17, 2022 -

Courtesy Jeep responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 14, 2022

I absolutely love Courtesy Jeep! They took care of me really well and left me smiling(: Andre Hall and Ryan Robbins have the best customer service and I highly recommend seeking thes More

by barbiea cherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Robbins, Andre Hall, Joel De La Rosa, Chris Shelton
Jun 15, 2022 -

Courtesy Jeep responded

Hi Barbiea, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Jeep of Superstition Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2022

We are extremely happy with Andre Hall. He went over and beyond to help us. It was the best car buying experience that we have had in over 30 years. There was no high pressure sales tacti More

by jehopp
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Hall, Marcus Watkins
Jun 14, 2022 -

jehopp responded

We are very pleased with our experience at Courtesy Jeep.

June 14, 2022

Andre Hall and his team were amazing to work with in assisting me with my recent purchase. They were patient, kind and extremely helpful in getting me into the car of my dreams. Stellar experience, tha More

by egarcia77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Hall
Jun 14, 2022 -

Courtesy Jeep responded

Thank you for your 5 star review! Pleased to hear Andre and the rest of the Courtesy team all provided you an amazing experience by being patient, kind, helpful and getting you into the car of your dreams! We appreciate you and hope to serve you again in the future! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

June 13, 2022

Super helpful and was very patient. I would definitely recommend him and this dealership to anyone. More

by Oscar Guerrero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lem Yorahee
Jun 14, 2022 -

Courtesy Jeep responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2022

Lem made purchasing my Jeep very simple and fun . He’s so knowledgeable. Any questions we had he answered. I will always come back to Courtesy Jeep to work with Lem.. Thank you, Rhonda and Am More

by jojo4376Pizzagirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lem Yorahee
Jun 13, 2022 -

Courtesy Jeep responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 09, 2022

When you have a full service oil change, shouldn’t your window washer fluid be filled? When you have a radiator replaced, shouldn’t the fluid level in the reservoir be above the minimum? And shouldn’t th More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Tapia
Jun 09, 2022 -

Courtesy Jeep responded

Mike, I am sorry to see we let you down with servicing your vehicle if these items were not completed. Yes, these things should have been done during your maintenance. Sometimes cleaning oil leaks can leave some residue, but the fluids should have been topped off and to the fill line. I would like to address this with our service team so they are aware of this opportunity. Please feel free to reach out to me with any further info. My direct line is 623-244-3456 or email at jcorrie@courtesyauto.com. Best Regards, Jeremy Corrie Customer Relations

Jun 09, 2022 -

Mike responded

Jeremy, yes you should talk to your guys. When you have a $3000 service bill, stuff like this should not happen. You guys should really wash a car that had this much work done to it; just a courtesy. The problem is, when you spot this, what else am I missing? Probably nothing, but then again? Perhaps cars that have had lots of stuff done to them should have a second set of eyes quizzing the tech. That everything was done that was paid for, because things can be omitted by just one person doing it.

Jun 09, 2022 -

Courtesy Jeep responded

Mike, Thank you for the feedback - we need to know how we can improve. We do have quality control checks in place for our service techs, and it appears we need to ensure those steps are being followed as expected. I apologize if your vehicle was returned dirty to you. We do not have a drive-through car wash like many other dealers, but we do have a clean-up dept. that could handle washing those service vehicles that have been in the shop for a while or had some more extensive repairs done. I hope you give us another chance to service your vehicle when the time arises.

June 08, 2022

Matt is awesome second vehicle I have purchased from him and will continue to purchase more from him! Great experience every time. More

by Wata702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fittro
Jun 09, 2022 -

Courtesy Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Jeep of Superstition Springs! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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