Courtesy Mitsubishi

Service person who helped me was excellent. I was in the sales waiting room while my car was being serviced and he walked over to deliver my car when he did not need to I was in the sales waiting room while my car was being serviced and he walked over to deliver my car when he did not need to More

Front desk staff was great. But the person who did my service didnt do tire rotation as all tires are in the same place. Which makes me think all of the other aspects of sevice But the person who did my service didnt do tire rotation as all tires are in the same place. Which makes me think all of the other aspects of sevice were overlooked and not done. Also brake pads wear was put as a general 6mm where i know the front once were placed in service six months before the rear ones. Even in the simple tire inflation was put at all @32 when 3 were 38 and 1 was at 41. Very disappointing after speding $500+ More

Very difficult to get problems with vehicle when purchased to get fixed. I have had a radio issue for 11 months and they still have not fixed. They are avoiding me purchased to get fixed. I have had a radio issue for 11 months and they still have not fixed. They are avoiding me More

I found this process a little bit difficult. Unfortunately the part to fix my car is no longer manufactured, and it was really difficult to get updates or answers from the service department unl Unfortunately the part to fix my car is no longer manufactured, and it was really difficult to get updates or answers from the service department unless I called. I had called once looking to see the part number to assist in the search, and when I called back to ask for an update the guy that answered said that he was told I was taking this over. Lol very much not, but given the situation it was just frustrating after going a month with no car. I know the situation is difficult considering they no longer manufacture the part but I think some flexibility in assisting me in finding a different outlet to find a replacement given its unique circumstances would’ve been appreciated. Everytime I called it was a different reasoning, person, and confusion with the part. Nonetheless I appreciate the staff being responsive when I did call and for not charging service since the car was not fixed. Just some things to consider for the future. More

Experience was great for the test drive and financing the vehicle. It was afterwards that it went downhill. They screwed my license plate too high crooked and not center of the vehicle. Tires were unbalanced vehicle. It was afterwards that it went downhill. They screwed my license plate too high crooked and not center of the vehicle. Tires were unbalanced and the alignment was still messed up. Called the general manager to ask if they would replace the trim that they drilled the license plate into because it ruins the look of the truck and it's in the wrong spot completely. Stevie Wonder could have done a better job. I was basically told to get screwed in other words. Not happy at all. It has me concerned that they can't even put a license plate on properly or willing fix it to make the customer happy what makes me think that with their free oil change and free engine replacement for life policy that they would even honor it or do it properly. More

Very professional and easy to work through a purchase. They also assisted with helping to secure a lower insurance rate with a different carrier and home delivered my car. Overall an excellent experience They also assisted with helping to secure a lower insurance rate with a different carrier and home delivered my car. Overall an excellent experience More

Service people were personable they took longer than expected to fix issue but they did fix problem expected to fix issue but they did fix problem More

I took my car back for a second appointment as there was an oil leak due to a faulty plug. I was seeing the next day and it was fixed quickly. an oil leak due to a faulty plug. I was seeing the next day and it was fixed quickly. More

I don't speak English, I felt calm because Josh helped me with everything, we communicated with the help of a translator and my son. with everything, we communicated with the help of a translator and my son. More

I still don't have a replacement I need a car to work in and don't have one I'm losing out on money and don't have one I'm losing out on money More