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Courtesy Toyota of Brandon

Tampa, FL

4.5
1,028 Reviews

9210 E Adamo Drive

Tampa, FL

33619

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Showing 1,028 reviews

March 17, 2024

I enjoyed working with Claire,Kaden, Amir, and Julio to purchase my vehicle! Great Team! More

by derbydogx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claire, Amir, Finance Team Kaden and Julio, Alex Grant
March 17, 2024

All people professional in all aspects. I have dealt with Courtesy for years and will continue to buy from them.. More

by Amarillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Beeman
March 17, 2024

Sale advisor was not transparent and didn't add what I requested and now i have to pay to for the services when i was told they were added now he no longer works there and am just out of luck because it's More

by nellie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel
Mar 20, 2024 -

Courtesy Toyota of Brandon responded

Nellie, Thank you for leaving your review. We understand the frustration of not receiving the services you requested, especially when assurances were given. We would like to speak with you about this issue. We will be reaching out, however you can also contact me, as well, if you haven’t heard from us yet. Zack Kelley, General Manager, 813-246-3070

March 16, 2024

Sunny Varghese was extremely helpful during the purchase of our new Corolla. I would highly recommend contacting Sunny if you’re in need of a new ride. More

by smith.brett4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
March 15, 2024

Sunny was amazing. He made sure I got into a vehicle I love, while staying within my budget. He was very patient with me while I looked at my options, considered pros a More

by nkidd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ezrahel "Ez" Assad (Internet sales manager), Sunny Varghese(Sunil)
March 15, 2024

Good team there in sages and service. Always been good to me when i ask for assistance. More

by bgmetivier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Varghese(Sunil)
March 15, 2024

Service personal Keven was very notable. , friendly, respectful, friendly. I will recommend it anytime . He give me all the info for future maintenance in my car More

by Sifre Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
March 15, 2024

I’ve gone here for years for things here and there for my 4Runners. We are a Toyota family and this Toyota place isn’t my favorite. I’ve been to ones in AZ and felt welcomed and comfortable. When I go here More

by Maymay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Mar 20, 2024 -

Courtesy Toyota of Brandon responded

Thank you for sharing your review. We're genuinely sorry to hear that you haven't felt welcomed and comfortable during your visits. As a longstanding member of the Toyota family, your satisfaction is of the utmost importance to us, and we deeply regret that we haven't met your expectations. Creating a warm and inviting atmosphere for our customers is something we strive for, and we're disappointed to hear that we've fallen short in your experience. We would like to learn more and invite you to please contact me at your convenience. Zack Kelley, General Manager, 813-246-3070

March 14, 2024

Courtesy Toyota used be be great, Now not so much. They are jacking up their repair cost and presenting you an offer to take your vehicle in on trade. They offer to take your used vehicle with high re More

by Chrissherrill2009
Recommend Dealer
No
Employees Worked With
Mike Schepise
Mar 16, 2024 -

Courtesy Toyota of Brandon responded

Thank you for leaving your review with us. We're sorry to hear about your recent experience at our dealership. We take customer feedback very seriously, and we deeply regret that you feel this way about the service you received. It's important to us that our customers feel confident and comfortable with the service and pricing they receive. We understand your frustration regarding the repair costs presented to you, and we apologize for any dissatisfaction in this regard. We would be happy to speak with you and will be contacting you. If you haven’t heard from us yet, though, please contact me. Zack Kelley, General Manager, 813-246-3070

March 13, 2024

They got me in last minute and also repaired my car sooner than expected. My service advisor was extremely helpful and saved me some money on top of it. More

by Jonesn4fish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rollin Seeley, Chris Cooprider, Todd Deny, Elizabeth Habig, David Errity, James Mortazavi
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