
Courtesy Toyota of Brandon
Tampa, FL
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Vincent Lopez thank you for kind service!!! Jan 15 2019 @ 10 am, RAV4 Maintenance Service appointment, agent: A. Garretson I arrived at Courtesy Toyota of Brandon-service and maintenance area a Jan 15 2019 @ 10 am, RAV4 Maintenance Service appointment, agent: A. Garretson I arrived at Courtesy Toyota of Brandon-service and maintenance area at 9:55 a.m. 1st and 2nd valet parking guys were very nice and friendly and told me that an agent will be with me ASAP but Mrs A Garretson never showed up...??? Finally and after almost 15 min waiting an agent Mr Vincent López receives my car and very kindly took my data located the car in the system and directed me to the waiting room, in less than 1 hr I received an email and txt msg informing that the service and inspection were done and that additional services were suggested and if they agreed they needed my approval, he personally explained to me in detail about these additional services. Additional services were approved and performed, BTW thanks to the mechanics for the prompt service. THANK YOU VERY MUCH to Mr. Vincent López for your patience and professionalism!!! Attn Yazmín Canales More
60,000 mile maintenance My service was completed as promised. It was the morning of the first day the dealership moved into their new service building. Everything went smooth My service was completed as promised. It was the morning of the first day the dealership moved into their new service building. Everything went smooth and my service writer was great. More
Fast... great Fast... Great. I recommend the place. I could wait for my car. The service was done in about an hour; this includes planned service plus some other it Fast... Great. I recommend the place. I could wait for my car. The service was done in about an hour; this includes planned service plus some other items. More
Excellent Very friendly and informative. She worked hard to get our car back to us as quickly as possible. When we approved having the taillight replaced she sa Very friendly and informative. She worked hard to get our car back to us as quickly as possible. When we approved having the taillight replaced she said she would do her best to have it ready by 6:30. We walked up and our car was pulling up at the same time completely finished. We did have to wait even 5 minutes. She was true to her word. More
2019 Camry SE Overall, great experience with this dealership! For me, it was worth the drive. Will definitely recommend. Just hoping their new building doesn't chan Overall, great experience with this dealership! For me, it was worth the drive. Will definitely recommend. Just hoping their new building doesn't change the way they do business... More
World Class Customer Service Sunil has an excellent customer service. He answered all our questions and very knowledgeable and help ful. I would certainly recommend him for my fam Sunil has an excellent customer service. He answered all our questions and very knowledgeable and help ful. I would certainly recommend him for my family and friends. More
Easiest car buying experience ever Fast, efficient, ready to make a deal. Came in to see if they could beat a deal that we had at a different dealer and they did without any hesitation. Fast, efficient, ready to make a deal. Came in to see if they could beat a deal that we had at a different dealer and they did without any hesitation. More
Great service. Thank you Mario for the excellent costumer service. Mario goes above and beyond for his costumers and we really appreciate it. Thank you Mario for th Thank you Mario for the excellent costumer service. Mario goes above and beyond for his costumers and we really appreciate it. Thank you Mario for the great assistance. More
Service Angie was very helpful. My car was ready when she said it would be. I only go to angie. She will do what it takes to get my 4 runner serviced Angie was very helpful. My car was ready when she said it would be. I only go to angie. She will do what it takes to get my 4 runner serviced More
Quick and Friendly Service Needed an oil change before travel. Service was quick and staff was friendly. Charges were within reason. I am very thankful to the employees for work Needed an oil change before travel. Service was quick and staff was friendly. Charges were within reason. I am very thankful to the employees for working on Christmas Eve! More