Covert Buick GMC Bee Cave
Austin, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 396 reviews
My experience at covert was good as I plan it show up from a 3 hrs driver and they took care of me from a 3 hrs driver and they took care of me More
Kori was great. She was working with us patiently. Kori was very knowledgeable and easy to work.Kori made everything very easy. It was the best experience that I ha She was working with us patiently. Kori was very knowledgeable and easy to work.Kori made everything very easy. It was the best experience that I have ever have in the dealership. Thank you Kori. You are the best. . More
Excellent guidance and advice from Cole! I am very pleased with the Covert GMC Bee Cave and the whole purchase process. I am very pleased with the Covert GMC Bee Cave and the whole purchase process. More
Great service, everyone was friendly and helpful. Justin brown was prepared and delightful, dealership was clean and inviting Justin brown was prepared and delightful, dealership was clean and inviting More
Bought vehicle 3 weeks ago still waiting on an update for part that was broken and had to put brakes replaced when o was told they had just did them!!’ Very disappointed part that was broken and had to put brakes replaced when o was told they had just did them!!’ Very disappointed More
If I could give 0 stars I would. From the purchase process to post delivery of the vehicle, we have had a terrible experience with communication and customer service from our sales a From the purchase process to post delivery of the vehicle, we have had a terrible experience with communication and customer service from our sales associate Chris Campion. You would think spending over 100k (or any amount of money really) you would have better service but I guess not. We previously a bought a vehicle with covert when located in Bastrop with a different sales associate and we loved our experience leaving us feeling confident to purchase from them again although they moved to Bee Cave. However, it was a completely different experience and will never purchase from them again. Our car was delivered with factory issues and after several months of dragging their feet and no communication they finally picked up our car to remedy the issue then delivered it back after a few weeks and the issue was not fixed and there were new issues to boot. Through out the entire process we have not once received a phone call from Chris to talk through the issues or ask anything post sales related. Very disappointing and now have a brand new vehicle with multiple scratches and paint gouges. Better off finding a new dealership. More



