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Covert Buick GMC Bee Cave

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
523 Reviews
Covert Buick GMC West, Inc. is a full-service dealership serving Austin, TX. Our automotive resources are extensive, ranging from sales and finance to service and parts. You can discover new SUVs and trucks, explore great financing options, and more. There is something for everyone here at Covert Buick GMC West, Inc., and we are eager to meet you.
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16501 Sweetwater Vlg Dr Building 1

Austin, TX

78738

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Showing 523 reviews

September 06, 2026

They are very responsive. I’ve never had an issue getting an appointment. Lantz is always great about following up and answering any questions I have. More

by Jeaniearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 05, 2026

Lantz is always fantastic, dealership is great. ....BUT stereo is still a problem going on two years and not resolved. Tired of useless software updates as they fix nothing and no follow up from act More

by bdeardorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 05, 2026

We had a great experience at the dealership! The service was excellent from start to finish, and our salesperson truly went above and beyond to make sure we found the right truck for us. They to More

by velarder322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Creed Sarten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 04, 2026

Courteous, friendly and knowledgeable service every time I go into the dealership. Lance is definitely one of the best I have ever dealt with. More

by PAVLIKGLENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 03, 2026

Easy to schedule, great team to work with. They quickly resolve the issue or service the vehicle. More

by jasonbybel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 02, 2026

As always, service was excellent. Came in for oil change and tire rotation. Thorough inspection revealed a couple of other things that needed done. They did them while I waited so I d More

by KERRYLWIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
September 01, 2026

Friendly staff. No pressure. Excellent Customer Service. Clear and transparent Communication. Great value and perks in the sell package More

by frankomor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hyink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2026

Very clean, professional, and service orientated dealership. Made us feel comfortable. All around great buying experience. Will continue to use them for any needs in the future. More

by linda@publicfinancegrp.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2026 -

Covert Buick GMC Bee Cave responded

We're so grateful for your wonderful review and thrilled that your experience at Covert Buick GMC Bee Cave left such a positive impression. Creating a comfortable environment where our guests feel valued and respected is at the heart of everything we do, and your kind words about our clean facility and professional approach reinforce that we're on the right track. We absolutely love hearing that you plan to return to us for all your future automotive needs, as that's the highest compliment we could receive. Your trust and loyalty mean everything to our entire team, and we promise to continue delivering the same level of service excellence and attention to detail every single time you walk through our doors. Thank you so much for choosing us and for taking the moment to share your feedback.

August 29, 2026

This dealership is very professional and extremely organized. They made us feel very comfortable and the staff was very kind and considerate. Sincerely, Gerald and Gloria Daniel More

by 2gdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tippett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lantz Milam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Covert Buick GMC Bee Cave responded

Thank you so much, Gerald and Gloria, for taking the time to share such wonderful feedback about your experience at Covert Buick GMC Bee Cave. We're thrilled to hear that our team made you feel comfortable and that you appreciated the professionalism and care we brought to serving you. Creating a welcoming environment where customers feel genuinely valued is at the heart of what we do, and knowing that our staff's kindness and attention to detail stood out to you means everything to us. Your kind words motivate our entire team to continue raising the bar on service excellence, and we truly hope to see you again soon. Thank you for choosing us and for being such wonderful people to work with.

August 28, 2026

My service tech who took my info was very through and courteous. He spent time looking into the issue and making Sure we were comfortable while we waited and kept us updated throughout the process. Ver More

by ARTICKAT800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 31, 2026 -

Covert Buick GMC Bee Cave responded

We're so grateful for your kind words about your recent service visit at Covert Buick GMC Bee Cave. It's customers like you who inspire our team to deliver that level of attention and care every single day. Our service technicians take pride in not just fixing the problem, but making sure you understand what's happening and feel looked after the entire time you're with us. The fact that your tech took the extra time to keep you informed and comfortable really speaks to the culture we've built here. We deeply appreciate you sharing this feedback and choosing us for your service needs. We look forward to taking great care of you again in the future.

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