Covert Cadillac

My wife and I stopped by Covert Cadillac to just look at a used 2011 SRX we saw online. We were greeted by Joe Joseph, but he did not come across as the pushy typical car salesman rushing to meet you at th a used 2011 SRX we saw online. We were greeted by Joe Joseph, but he did not come across as the pushy typical car salesman rushing to meet you at the front door before the other salesman do type. He was very laid back, professional, and interested in helping us. We had no intentions of buying a car that day. I asked to see the SRX we had seen online, and he immediately obliged. Not being a native Texan the 45 degree temperature was just fine by me, but my wife having never lived north of Williamson County was not tolerating the cold so much, so Joe asked if she wanted to go back inside to warm up and then brought the vehicle up to the front door of the dealership. Joe admitted he was still fine tuning his knowledge of auto sales and this is where he earned my business. A salesman who admits he doesnt know the answer is hard to come by. A salesman who admits he doenst have all the answers, but isnt afraid to put in the work to find those answers is even more rare. Joe did both. He never slowed down, he wanted my business and I told him what was important to my wife and I and he never dismissed those priorities. Joe constantly kept us informed of what step was next and made this car buying experience the most pleasant and quickest I ever had. From the time we walked in, to the time we walked out, having traded our 2010 Chevy Equinox and driving away a certified pre-owned 2011 Cadillac SRX was 3 hours!! We even got lunch during that time! I have bought many cars in my life, new and used, and even a couple from Kenny Covert at the Hippoplex in Hutto, Texas. I cant remember the sales manager's name or the gentleman who worked in finance who handled our paperwork, but they were very helpful as well. As long as Joe is an employee of Covert Cadillac, our business will always be there and I will tell everyone I know looking for a new or used car to go see Joe Joseph at Covert. Thanks again! Joshua and Kitty Bellenir More

Joe Joseph is an excellent salesman. He was very friendly, knowledgable and quick getting us in and out. The dealership was conveniently located and very clean as well. Thank you Joe! friendly, knowledgable and quick getting us in and out. The dealership was conveniently located and very clean as well. Thank you Joe! More

James Stewart is one of the nicest guys you would ever have the pleasure of doing business with... He has always gone above and beyond for me in all my dealing with him. have the pleasure of doing business with... He has always gone above and beyond for me in all my dealing with him. More

Great people treated my family and I with the up most respect. We had a really great experience not to mention put in a really great Cadillac with great miles at an amazing price. I would recommend this respect. We had a really great experience not to mention put in a really great Cadillac with great miles at an amazing price. I would recommend this dealership and Tom Barnett over and over again. More

I visited Covert looking to get a used car and was I visited Covert looking to get a used car and was totally blown away by the service and professionalism Brad displayed when I was there. To dat I visited Covert looking to get a used car and was totally blown away by the service and professionalism Brad displayed when I was there. To date I have recommended at least 3 people to Brad and they have all had good things to say about him as well. When I need to purchase another car, he is the person I will call, hands down. More

I found Brad Allen and the entire staff to be extremely conscious of customer satisfaction. In my case I gave hime a set of specifications for the truck I wanted. They did not have it in their stock and conscious of customer satisfaction. In my case I gave hime a set of specifications for the truck I wanted. They did not have it in their stock and began a broad search finding the exact truck in Alabama and arranged for delivery to Austin. More

Our entire experience from internet throough sale and orientation were stellar. Brad was super. Just a friend helping us out, not a salesman. That's the way we like it. Great recommendation from us. orientation were stellar. Brad was super. Just a friend helping us out, not a salesman. That's the way we like it. Great recommendation from us. More

We were shopping and only intended to test drive and compare several different makes. Connie Matthews at Covert knew her vehicle so well, gave us so much confidence in the SRX and in the service Covert compare several different makes. Connie Matthews at Covert knew her vehicle so well, gave us so much confidence in the SRX and in the service Covert would provide that we purchased from her. Since then Connie has exceeded our expectations. We feel we have a friend as well as a reliable dealer. More

Great experience. Would highly recommend this dealership to anyone looking for an honest, knowledgeable broker. I bought a slightly used tahoe and love it. Ask for Philip. to anyone looking for an honest, knowledgeable broker. I bought a slightly used tahoe and love it. Ask for Philip. More

I highly recommend Covert Cadillac. We were first looking at a new Cadillac and met with Brian, who was excellent to work with. We were browsing around both new and used cars. In the used cars, we met Corey at a new Cadillac and met with Brian, who was excellent to work with. We were browsing around both new and used cars. In the used cars, we met Corey and he showed us a few vehicles. A few weeks later, we decided what we were interested in and went back to see Corey. He went above and beyond and was a genuinely pleasant guy to work with. Not once did I feel like I was in a "used car dealership envrionment". There was no pressure and he was extremelly knowledgeable about the vehciles. My husband purchased an 08 Cadillac Escalade. While there, I saw a 2010 Audi and was very interested in that. Today, I purchared the 2010 Audi. We feel like we received a fair price and are incredibly pleased with the experience, and Corey going the extra mile to make sure things on our vehicles worked and that we were happy. The no pressure environment made this the best car purchasing experience I've had in 20 years. Jerry was very helpful in finance, and looked around for the lowest rates for us. I would highly recommend this dealership, and especially Corey, to all of my friends and colleagues. More