Covert Cadillac

Great place to buy from I don't normally write reviews, but Daniel Walsh was a big help to put us in the right suv. Daniel went above and beyond to ensure that we were happy I don't normally write reviews, but Daniel Walsh was a big help to put us in the right suv. Daniel went above and beyond to ensure that we were happy with the car and he even got us a better price than we had been expecting. From the moment I spoke with him, I could tell this was going to be a great experience. When I arrived, he had three different vehicles ready for my wife and I to test drive. We ended up going with the mercedes gl 450 and couldn't be any happier. The only thing better than the car was the customer service that Daniel gave us. We really felt at home, we were not pressured like a lot of salesman in the past. He was friendly and really took time to explain the pros and cons of each of the vehicles. Once we decided what we wanted, he took us over to see Armen. Armen was just as great as Daniel, he didn't try and push us to buy the full on warranty. Instead, he showed us the options and told us the items he would not pick and than the ones he would pick. I was so impressed, and actually agreed that we would get the three he showed us. Overall, this was the best experience I have ever had buying a car and will definitely be going back to see Daniel and Armen when we are ready for our next car. I highly recommend to anyone who is in the market to head on over to Covert Cadillac and ask for Daniel. You will not be disappointed! Thanks again to Daniel, Armen and the whole crew at Covert Cadillac in Austin at 183 & Duval road. More

Best Customer Service! I live in Houston and have a Complicated Work Schedule, but Roger Kress did everything he could to Help me Get my ATS, and even had it Delivered to my I live in Houston and have a Complicated Work Schedule, but Roger Kress did everything he could to Help me Get my ATS, and even had it Delivered to my House in HOUSTON! Great customer service!! Definitely recommend this Dealership if you are looking for your Bext Car More

Awesome service Jonathan stayed way later than the normal business hours to help us find the perfect vehicle. We absolutely love the car and we definitely recommend! Jonathan stayed way later than the normal business hours to help us find the perfect vehicle. We absolutely love the car and we definitely recommend! Thank you- More

Very pleasant auto purchase experience Had a very satisfying experience with Chris Tropiano in sales and Jerry Duran in finance. I highly recommend Covert Cadillac and I will certainly be b Had a very satisfying experience with Chris Tropiano in sales and Jerry Duran in finance. I highly recommend Covert Cadillac and I will certainly be back! More

Great Customer Service, Extensive contact with Roger Kress. He actually went out and searched for the car we wanted and bought it at auction when it was not on Covert's lot. Extensive contact with Roger Kress. He actually went out and searched for the car we wanted and bought it at auction when it was not on Covert's lot. He answered hundreds of questions and even checked out cars I found on the internet that were not in the dealer inventory.. All in all, a stellar experience. Ask for Roger if you want good support. Don Nerwman. More

Fast, Friendly, Amazing Service Be sure and ask for JOHNNY BAKER and his assistant manager, CORY RUTHERFORD. Both were so nice, stayed late for us, and did everything possible to m Be sure and ask for JOHNNY BAKER and his assistant manager, CORY RUTHERFORD. Both were so nice, stayed late for us, and did everything possible to make the car buying process as pleasant and stress-free as possible. After researching prices on pre-owned certified 2016 Luxury XTS Cadillacs with comparable mileage within 200 miles of Austin, I know I got THE best deal for this car. They even beat out Carvana and Vroom. With only $150 dealership fee, it is absolutely worth all the benefits of purchasing through your friendly local dealer. JERRY DURHAN in finance worked miracles and got us an APR which was half of what our credit union offered. We will buy ALL future cars from them, even if we don't buy another Cadillac. They have a great selection of certified pre-owned vehicles. I HIGHLY recommend Covert Cadillac More

Great Costumer service! Jonathan really payed attention to what I was looking for and he worked with me to achieve my dream car. He made my family feel welcome at the dealers Jonathan really payed attention to what I was looking for and he worked with me to achieve my dream car. He made my family feel welcome at the dealership. Very attentive. Not a single complaint and very grateful for his attention. More

Speedy Great fast efficient service , I have a very busy schedule and the team got me a car and in and out very short amount of time. Great fast efficient service , I have a very busy schedule and the team got me a car and in and out very short amount of time. More

Stella Customer Service I've always taken my car for service to covert Buick side and hand down the best to work with. But I have to take my hat off to Daniel Walsh. His rel I've always taken my car for service to covert Buick side and hand down the best to work with. But I have to take my hat off to Daniel Walsh. His relaxed approached with assisting the customer with a car purchase is great. I was expecting a pushy sales man and got the exact opposite. One of the many things that amazed me about him was the fact that he listen to me about the budget I wanted to be at on bmw 750 LI and that my credit wasn't a issue. I hate it when sales men try to get pushy about getting your credit to see if your a waste of time. When he couldn't get me to the numbers I needed to make the purchase. He gave my file to his manager Cory Rutherford who was just as amazing. He truly understood my budget and where my payment needed to be. Even thought I could afford a lot more but was not trying to be broke.Once we reached the agreement I did take a night to think the deal over. I texted Daniel and told him i was coming to buy the car. He had it cleaned and ready to go for me. Key Factors to why you should buy with Covert Cadillac. 1. Daniel Walsh - Treats everyone like they are a high-end customer no matter what your budget is. Very tech savvy so you can reach him anytime by phone or text. Best word to describe him (Lagniappe) a little something extra. 2. Cory Rutherford - Truly will assist with making the deal work, he actually comes out of his office to speak to you to help you bring the deal together. His goal is to get you in the car you want, not sell you a car you don't want. 3.Trade in value - They will meet you in the middle with your trade, will try there best to give you fare trade value. 4. Follow up -Everything they said they would do they did it. They make sure you are driving a safe reliable vehicle and if you are not they will make it right. 5. Finance Depart - Just as amazing - I made it very clear that they could run my credit but once and send me to one lender only. They did just as I requested and got me a rate at 3.24% rate. We as customer go in guns blazing because you feel like you have to fight for a fair deal. With Daniel and Cory this truly not the case. It was truly my pleasure getting to work with Daniel. Anthony S. More

To easy These guys are great! I've never had a car buying experience this good. Absolutely no pressure. In and out in 3 hours. Thanks Covert Cadillac! These guys are great! I've never had a car buying experience this good. Absolutely no pressure. In and out in 3 hours. Thanks Covert Cadillac! More