Covert Cadillac

One of the easiest Vehicle Purchase! I am pleased to say that out of all the dealerships I have been to over the years this one was the most comfortable transaction my wife and I have bee I am pleased to say that out of all the dealerships I have been to over the years this one was the most comfortable transaction my wife and I have been through. JT was our salesman and he handed the keys almost upon arrival and let me take it out for lunch with the kids. Returned towards end of day and meet with Mitchel in finance and wow..... smooth in and out and they did not even shove anything down our throat to purchase.....very happy Kevin More

Beyond my expections Mr Joe Joseph made my leasing a GM vehicle a pleasure. Very professional knowledgeable no pressure exceeded my expections I told him exactly what I wa Mr Joe Joseph made my leasing a GM vehicle a pleasure. Very professional knowledgeable no pressure exceeded my expections I told him exactly what I wanted and he delivered I have driven a Mercedes for 12 years and service was not their priority. Im very happy with my new car. It was delivered to my door by Mr Jeff Payne also top notch explained all options set up OnStar Bluetooth garage door opener my experience with Covert and Mr Joseph and Mr Payne exceeded my expections. My Pleasure More

They have not let me down! Bradley Allen is not only an outstanding salesman that is easy to do business with but he continues to deliver outstanding customer service long after Bradley Allen is not only an outstanding salesman that is easy to do business with but he continues to deliver outstanding customer service long after the sale! I contacted Bradley looking for some help with who to go to for service. He got in touch with a service manager, Michael Capps, who contacted me shortly there after. We set an appointment and dropped my car off later that day. I have purchased 2 vehicles from Covert through Bradley and it has been a terrific expereince both times! With the extra help he has provided, Covert will always get my business. Great customer service like this is not easy to find. More

If you want a good car purchasing experience talk to Penny L my overall, experience at Covert Cadillac was excellent. I'm extremely satisfied with my purchase. I would like thanks sale associate Penny for profes my overall, experience at Covert Cadillac was excellent. I'm extremely satisfied with my purchase. I would like thanks sale associate Penny for professionalization and great customer service. Also, I would like to thanks Norman in finance. Norman is funny, friendly and professional. More

Excellent Customer Service Daniel Walsh was excellent. I called about the vehicle I was interested in on a Monday and spoke to him he made sure that it was still available. Bein Daniel Walsh was excellent. I called about the vehicle I was interested in on a Monday and spoke to him he made sure that it was still available. Being that we lived about an hour away I told him that we would not be able to make it until Wednesday. He took down my information and kept me updated on the vehicle. When I was ready to come and see the vehicle on Wednesday he made sure that it was still available and set the keys to the side so that I could test drive the vehicle when I arrived at the dealership. We came from an hour away and when we got there we were greeted and offered something to drink. He also had the keys on his desk ready to go. He pulled the vehicle around and let us check it out and then take it on a test drive. He was very pleasant to work with and made sure to give the best deal possible on the vehicle. We got the paperwork done and we bought the vehicle. Daniel made our car buying experience worth the drive. He has excellent customer service and is very honest. I can appreciate that. The car that we purchased needed new tires and a inspection. They put new tires on the vehicle as well as replaced things that needed to be taken care of and also delivered the vehicle to my home. He made sure that I was kept up to speed on everything and even checked on me after the vehicle was delivered. All I can say is keep up the excellent customer service. If you need a vehicle call Daniel Walsh!!!!!! More

Awesome Service My wife and I were in the market to replace our 06 Explorer and wanted similar size and engine but something with more of the later year features. On My wife and I were in the market to replace our 06 Explorer and wanted similar size and engine but something with more of the later year features. On a Friday afternoon around 1pm, my wife came across our new 2013 Acadia Denali via the web and fell in love with the vehicle from the pictures. By 5:30 the vehicle was at our house, we signed paper work in my home office, was handed the keys, and Chris Tropiano drove our Explorer away. All the paper work prior to delivering the car was handled via emails and texts between myself and the finance folks...simple, quick, and easy. I got a fair trade for my vehicle (never having even seeing it). This was the most convenient and wonderful car buying experience I have ever had. We LOVE the car and Chris T went 110% on service. Saturday morning I noticed a chip in the windshield, I called Chris back and he said bring it in and will take care of it. I dropped it off on a Monday, was given a nice Cadillac as a loaner car to return to work. I will buy my next vehicle from Covert GMC Cadillac and specifically seek out Chris T. Thank you Covert! More

Wonderful experience We couldn't have asked for a dealer who was more sensitive to our wants and needs. I usually dread going through the new car buying experience but the We couldn't have asked for a dealer who was more sensitive to our wants and needs. I usually dread going through the new car buying experience but their thorough and friendly approach made it easy! More

Ask for Cory if you want a great experience! My husband and I were fortunate to have Cory as our salesperson. He was patient, caring and made a stressful experience easy. My husband loves his n My husband and I were fortunate to have Cory as our salesperson. He was patient, caring and made a stressful experience easy. My husband loves his new vehicle. We will be back! -thanks Cory! More

Awesome car buying experience I just bought my 3rd vehicle from Covert Cadillac. They really do make the experience just that....an experience. Super easy negotiation on the sale I just bought my 3rd vehicle from Covert Cadillac. They really do make the experience just that....an experience. Super easy negotiation on the sales price as well as the trade-in value. They made sure I felt good about the purchase. I added the new service that covers the repairs of door dings and cracked windshield for a whopping $7 a month on my payment. I wished I had had the many times before. Friendly staff made me feel like a member of the family. More

Used car done easy I must say that buying a used car is a challenge. Not only do you have to find your dream car, but you also have to worry about the risk of buying a I must say that buying a used car is a challenge. Not only do you have to find your dream car, but you also have to worry about the risk of buying a lemon. And then the haggling. What a pain! When I found my new used car at Covert Cadillac, I was prepared to spend hours negotiating. Nothing could be further from the truth. I got a phone call from my salesman, Daniel Walsh, right away after my inquiry. He invited me down at my convenience and even told me to give him a window of time so he can expect me and make sure the car will be ready to drive. I must say that my experience with Daniel was very professional and he made me feel that I was in charge throughout the entire decision process. We worked out the numbers very quickly on final price and my trade in. All very fairly done. Still, I left to sleep on it. I called him back the next afternoon and asked that if he were to do some cosmetic touch ups, I would come over and hand him a check. Not only did he agree to the touch ups, but he offered to redo all the chrome wheels, ordered a new key-fob, and provided me with a written 30 day major mechanical guarantee. I was truly impressed and must admit that it was the best car buying experience in my 30 years of buying cars - new and used. I attribute this to Covert Cadillac's commitment to the quality of service that their customers have come to expect, but most of all, their ability to hire sales consultants like Daniel Walsh who know to put the needs of the customer first. Thank you Daniel! More