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Cowboy Toyota - Service Center

Dallas, TX

4.9
629 Reviews
Call Service Center (469) 206-5619

629 Reviews of Cowboy Toyota - Service Center

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February 14, 2024

Called late in the morning because my engine light came on. Was able to get in and out by 3PM. Thank you team. More

by txjlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Cowboy Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, we look forward to having you as one of our valued customers for many more years to come!

Helpful
February 10, 2024

My experience with Cowboy Toyota goes back fifteen years, excellent service and the best purchase deals!!! More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2024 -

Cowboy Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
January 27, 2024

I came in to drop off my vehicle. My assigned service manager wasn’t available, so Harveen helped me immediately. Justin explained all my vehicle issues and was so nice and helpful. T More

by devon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Auchter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Cowboy Toyota responded

Thanks, Devon, for sharing about your experience with Cowboy Toyota. We appreciate your business and hope to see you again soon!

Helpful
January 25, 2024

Shelly was great. The service was quick and reasonably priced. We plan on going back when service/maintenance is needed in the future. More

by NV Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Cowboy Toyota responded

Bob, we are very happy to hear that Shelly provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
January 23, 2024

Shelly, my maintenance contact person, is always fabulous. Ben, from maintenance, was also very helpful. More

by jomondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben (I don't know his last name. He is a mechanic.) Great help.
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Jan 23, 2024 -

Cowboy Toyota responded

Thank you for your business and this review. We're happy to hear that Shelly and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
January 16, 2024

Shelly in the service department always takes great care of my vehicle needs, very courteous and professional! More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Cowboy Toyota responded

Jaime, Thank you for taking the time to share your feedback with us. Shelly and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
January 13, 2024

I always get friendly, professional service. I feel as if both my car and myself are cared for. This is not just customer service, but car care at Cowboy Toyota. Shelly is the best! Thank yo More

by mbronson09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2024 -

Cowboy Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Shelly and our team, and we look forward to working with you again.

Helpful
January 11, 2024

We were very satisfied with the service. Shelly was very helpful and was very professional. More

by joettehanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

Cowboy Toyota responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Shelly was able to help, and we hope to see you again!

Helpful
December 28, 2023

Awesome service department. Always efficient and on time. Shelly Jackowski is awesome!! Very comfortable waiting area. More

by BUDTEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Cowboy Toyota responded

Thank you so much for your kind words for Shelly, and for taking the time to leave us this wonderful feedback! We look forward to working with you again!

Helpful
December 20, 2023

The work was completed in the amount of time I was told when I left my car. The staff I encountered were so nice.. More

by sashi123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHELLY JACKOWSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2023 -

Cowboy Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cowboy Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
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