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Crain Kia of Conway

Conway, AR

Overview
Employees
Reviews
Vehicles
4.8
2,223 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 2,223 reviews

November 01, 2021

Staff cannot explain why Bill had change after coming for six years to get a oil change More

by jmelva98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gilmore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marketing Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maleek Dotson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Pearson, Courtney Mallett, James Wahrmund, Andrew Peck, Brandon Roberts
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Nov 01, 2021 -

Crain Kia of Conway responded

I would be glad to discuss with you, but I'm not sure what your issue is. You have been coming to our Service Department for six year to get your oil changed. Prices change during that six years. KIA set's all of our prices, it's not set by the Dealership. You can contact me at 501.470.7028. Lesia Morrison Customer Relations Manager

October 30, 2021

JAMES WAHRMUND was amazing. He helped us get the car we wanted at a payment we could afford given our credit score and no money down. More

by THESMITHS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GAGE O'NEAL , James Wahrmund
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October 29, 2021

An oil change shouldn’t take 2 hours. Anywhere. Ever. Ever. Ever. Free or not. More

by SAMANTHA_CLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 27, 2021

The service department got me in very fast and answering all my questions. Delilah was very helpful and polite More

by EDWARD_HAMILTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delilah Dover
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October 26, 2021

Loved our salesman! He was fabulous and we are very happy with our KIA K5! More

by lisascully05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
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October 26, 2021

Very quick, friendly, and helpful - thank you so much! They even washed and vacuumed my car - yay! More

by KELLYTRIMBLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 25, 2021

Maleek Dotson was very helpful in finding the right vehicle and the buying experience was great! More

by rajaladavin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson, Jason Pearson
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October 24, 2021

The facility is clean, the staff was very professional and thorough. The waiting room was exceptional. More

by XZY58W
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delilah Dover
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October 22, 2021

Maleek Dotson and sales team were awesome made the buying experience easy and simple thanks! More

by rajaladavin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson, Jason Pearson
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October 22, 2021

Did the work quickly. Had my car and back on the road. Good workmanship. Satisfied More

by jackiered84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota English
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