Crain Kia of Conway

The staff was very good to work with, had answers to questions and they were very patient. questions and they were very patient. More

I highly recommend Crain Kia of Conway! James Wahrmund and the staff there went above and beyond to get us in the right vehicle, even when we showed up late in the day! and the staff there went above and beyond to get us in the right vehicle, even when we showed up late in the day! More

I was able to drop off my car and get tot serviced the next day. They serviced my vehicle in a timely manner next day. They serviced my vehicle in a timely manner More

Very friendly staff & fast service! They always answer any questions I have. I would highly recommend to anyone. any questions I have. I would highly recommend to anyone. More

If you have a problem with your car it takes saying hey the problem is t fixed or a second trip with an angry parent or partner to get it fixed. Plus most of the time half the people don’t answer the phone the problem is t fixed or a second trip with an angry parent or partner to get it fixed. Plus most of the time half the people don’t answer the phone and if they do they sound irritated to talk to you. More

I had an appointment for a service check. That equates to an oil change and tire rotation. It took 2 1/2 hours to complete that service. To top it all off the cost was $161. an oil change and tire rotation. It took 2 1/2 hours to complete that service. To top it all off the cost was $161. More

I've only had my car for a week but everything seems great so far. I bought a used vehicle and price was fair. The online salesman Patrick made sure the car was clean inside and out and I had a good exp great so far. I bought a used vehicle and price was fair. The online salesman Patrick made sure the car was clean inside and out and I had a good experience. I paid cash, so can only rate my experience with the salesman vs. the finance dept. More

It was a good experience, and a clean place to wait. I will definitely be coming back for future service needs. Thanks you so much. will definitely be coming back for future service needs. Thanks you so much. More

Worst experience ever!!! The customer service is horrible and I will never be back to any kia dealership. I'm not typing the whole story out on here, but after 6 calls and not a single callback, thats rid and I will never be back to any kia dealership. I'm not typing the whole story out on here, but after 6 calls and not a single callback, thats ridiculous More

Clean. Customer service was lacking but had wifi and clean spaces to wait. Was told it would take X amount of time and wait well beyond that. No one updated me. I had to go and find someone to ask abo clean spaces to wait. Was told it would take X amount of time and wait well beyond that. No one updated me. I had to go and find someone to ask about it. Also on my charge sheet it says it was vacuumed and washed. It wasn't vacuumed. Amd the wash was just a quickie. More