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Crain Kia of Conway
Conway, AR
2,274 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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March 18, 2025
On Monday, March 3, 2025, I picked out the 2022 Honda pilot, just turned in for trade at Conway Crane. My salesman at Kia, Crane’s sister company next door, relayed my interest and started working on pro pilot, just turned in for trade at Conway Crane. My salesman at Kia, Crane’s sister company next door, relayed my interest and started working on producing keys for me to test drive the pilot. Crane did not have keys for the Pilot. Every day Mr Finch responded to me about the no key problem. Crane finally had a locksmith complete keys on March 6, 2025. after driving the Honda pilot, I communicated my interest to purchase the vehicle. Crane Set two days to have the detailing and 18 point inspection initiated. However, it was not complete until 11 March, 2025. The Pilot was still pulling to the right and the detailing was not complete. I had to take it back in. Once I was in there at Crane, they told me it would be three hours, but had no courtesy vehicle for me. I had to call Mr. Finch. Kia was able to give me courtesy vehicle during the key episode, 1st detailing and alignment situation, and provide me with one for the three hours of the final detailing/alinment visit.. Each and every time I needed anything, Mr. Finch/Kia was able to accommodate in areas where Crane was falling short. I do, however, want to highlight there was an attendant helping me during the last three hour waiting period at Crane. He helped me clear out the locks on the display board of my purchased Pilot, from the prior owner,z He was competent and kind. I love my new Honda pilot. If you need to purchase a vehicle, go to Kia and ask for Mr. Steven Finch More
by Hickory
Verified CustomerEmployees Worked With
March 17, 2025
Everyone treated us really well. I started off messaging with Andrew Peck. Not knowing there was another Andrew when I got there, I asked for Andrew. Andrew Murray showed up to assis I started off messaging with Andrew Peck. Not knowing there was another Andrew when I got there, I asked for Andrew. Andrew Murray showed up to assist. It wasn't until I pulled up a video of the vehicle that Andrew Peck sent me that we realized it wasn't him. Andrew Peck was with a customer, so Andrew Murray went on the test drive with me. He was kind and attentive as well. Andrew Peck rocked it!! I've never had an experience at a dealership as pleasant and easy going as this. He made us feel like family. I got the vehicle I wanted and a few perks I didn't expect. We will be doing business with him again when my spouse gets his next car. Oh, and Adam in finance was awesome too. He had some great technology to show us while going over the paperwork. Thanks Adam! More
by solutionsreign21
March 17, 2025
The gentleman that greeted and processed and communicated progress throughout my service was friendly and communicated clearly. I am terrible with remembering names but if I could choose to work with him ag progress throughout my service was friendly and communicated clearly. I am terrible with remembering names but if I could choose to work with him again, I would. More
by LESLIEANN.COLLINS
Employees Worked With
Service Dept
March 16, 2025
Excellent service! Wait was not too long.. excellent atmosphere to wait. Didn't have any problems Wait was not too long.. excellent atmosphere to wait. Didn't have any problems More
by lorettakeathley
Employees Worked With
March 16, 2025
Great service. Looked at car online, got a text, confirmed I wanted to test drive, and they had car waiting out front for me to drive. Negotiation was low key, not Looked at car online, got a text, confirmed I wanted to test drive, and they had car waiting out front for me to drive. Negotiation was low key, not pushy. Got the deal done. More
by michaelscottsmith.09
March 15, 2025
It was a nice and pleasant experience! I’m grateful they was able to help me get into a neeer vehicle! Every one was so nice and kind! Thank you I’m grateful they was able to help me get into a neeer vehicle! Every one was so nice and kind! Thank you More
by mrs.ashleypolk
Employees Worked With
March 15, 2025
The service was excellent. Staff was friendly and helpful. They got us in quickly and were very informative. Will definitely use again. Staff was friendly and helpful. They got us in quickly and were very informative. Will definitely use again. More
by csm2
Employees Worked With
March 15, 2025
The atmosphere, salespeople and financial advisers are the most respectful and welcoming people I have met. They were fast and very knowledgeable about the inventory. Special thanks to Owen for helping us the most respectful and welcoming people I have met. They were fast and very knowledgeable about the inventory. Special thanks to Owen for helping us find our dream car. More
by NORVELL.DAVISJR
March 14, 2025
Maleek and Andrew are the best salesmen. They listen to what we were looking for and found us the perfect car. I will definitely go to Crain Kia of Conway in the future. They listen to what we were looking for and found us the perfect car. I will definitely go to Crain Kia of Conway in the future. More
by angeladian11
