
Crain Kia of Conway
Conway, AR
Filter Reviews by Keyword
By Type
Showing 2,257 reviews
Convenient location. Clean and bright customer area. Friendly service across the board. Good experience - taking into consideration the current availability of the Kia Telluride. Took several tries to c Friendly service across the board. Good experience - taking into consideration the current availability of the Kia Telluride. Took several tries to come up with the vehicle we wanted, but final outcome was positive. More
Friendly service and quite competent. But I wished the employees, especially those interacting with customers and worn masks. CDC still definitely these recommends for inside!!!! And, ironically, there ar employees, especially those interacting with customers and worn masks. CDC still definitely these recommends for inside!!!! And, ironically, there are signs all up inside the dealership about CDC recommendations. Please follow them. More
Quinn Owens was my salesman and he was awesome! He took great care of me and made the whole process easy. He listened to what I was wanting to do and found the perfect car for me to look at. I would reco great care of me and made the whole process easy. He listened to what I was wanting to do and found the perfect car for me to look at. I would recommend him to anyone in the market for a car. More
Excellent customer service and interacted with incredible employees. There was no pressure on a vehicle purchase placed upon us and we were very comfortable and happy with the entire process. employees. There was no pressure on a vehicle purchase placed upon us and we were very comfortable and happy with the entire process. More
Quinn was incredible. Helpful, but not pushy. Got us in and out fast and got us what we wanted. Communicated the progress and we drove off happy. and out fast and got us what we wanted. Communicated the progress and we drove off happy. More
Patrick Martin is awesome. He totally listens to the customer and our needs and does not push a vehicle I do not want on me. customer and our needs and does not push a vehicle I do not want on me. More
This was the review I put on Google.Unless you're This was the review I put on Google. Unless you're getting service for free, don't use this place. Even then, I'd be suspect. They "forgot" to pic This was the review I put on Google. Unless you're getting service for free, don't use this place. Even then, I'd be suspect. They "forgot" to pick up my car like they said they would, and when I called about it, they gave me several excuses why it didn't happen. They did come get it the next day, but I had left a note on some other things I needed and they completely ignored it. On the service paper work, they said they vacuumed the front (they didn't) and also ran it through the car wash (they didn't). I am not 100% sure they even changed the oil, but since I bought it here they are responsible for the “100 year, 100k mile" warranty they offer, so either way they will pay for it. More
Awesome place to purchase a vehicle! Did not feel pressured into anything and Aron really listened to what I wanted and what I felt comfortable driving away in. pressured into anything and Aron really listened to what I wanted and what I felt comfortable driving away in. More
They had me in and out, very professional and friendly! Drop off and pick up was a breeze and FAST, I will for sure recommend them to others. Drop off and pick up was a breeze and FAST, I will for sure recommend them to others. More
Very helpful, friendly, and respectful of our time. The best thing was there was no pressure put on us. We were able to come to an agreement very quickly! Will recommend dealership to friends. best thing was there was no pressure put on us. We were able to come to an agreement very quickly! Will recommend dealership to friends. More