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Crain Kia of Conway - Service Center

Conway, AR

4.7
961 Reviews

961 Reviews of Crain Kia of Conway - Service Center

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November 20, 2024

The service was great they got me fixed up and got my oil changed and I was in and out in a couple hours More

by MITCHELLTREY292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy York
November 19, 2024

Benjamin is the only one up there that needs credit for taking care of me and my vehicle. The other person that started with us was Jeramie and it seem like his priority was talking about his personal life More

by MKDEANHARGROVES
Recommend Dealer
Yes
Employees Worked With
Benjamin
November 18, 2024

Friendly, efficient and kept me updated. Slightly pricey but acceptable. Nice waiting area and staff More

by nanawiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Floerke
November 17, 2024

Very great customer service. All 3 service advisors were helpful. The service provided was quick. More

by ALICIATRICE2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Trice
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Walked in and immediately greeted at the door. Service was quick and efficient. Oil change and rotation were done thoroughly. No other issues were noted. Very pleased with my experience. More

by Lilstu1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
November 15, 2024

Knowledgeable and easy-going . Grest salesmen ! Worked well with us to make a good decision! More

by innovationshairtanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marketing Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Benjamin provided service that was Above and Beyond! Thank you for Excellent Customer Service! Superb! More

by TARAMELLIS67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin- 5 Stars
November 10, 2024

We where satisfied with the speed and promptness of getting our car back. Great job More

by Stephen Wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
November 10, 2024

My experience was awesome, very efficient at Crain Kia of Conway . I would go back. More

by cameciaconley554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 06, 2024

You quoted me $1,616. 00 to have my car repaired. I had it done for 350.00 dollars the next day what's wrong with you people you should be ashamed of yourself. More

by x.o.crissy.tinaxo
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service department
Nov 06, 2024 -

Crain Kia of Conway responded

We quoted you for Factory Parts and Labor consisting of oil gasket and an oil sending unit for your car to be repaired. It is always the customer's choice to get their car serviced where they choose. Good Luck to You with all of your car needs. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

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