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Crain Kia of Conway - Service Center

Conway, AR

4.6
926 Reviews

926 Reviews of Crain Kia of Conway - Service Center

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June 26, 2024

It wasn't the best customer service as provided in the past. Could be better. More

by cboyd1247
Service Communication
Recommend Dealer
No
Employees Worked With
Name not listed
Jun 26, 2024 -

Crain Kia of Conway responded

I apologize you didn't have the best customer service experience as provided in the past. We strive to make your Service visit the best experience as possible. Please contact me if I can be of assistance to you. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

June 25, 2024

Jeremy was very helpful and the staff quickly fixed the issues I was having with my stinger. I didn’t expect my visit to be this easy and efficient! More

by sashamatute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie
June 23, 2024

Everyone was great! I would recommend them to my friends and family! They came out and explained everything to me! More

by charla_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy 5 stars
June 22, 2024

Excellent service. Everything was as expected. Representatives were friendly and knowledgeable. Will be happy to return for next needed maintenance. More

by NSPRADL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delilah
June 20, 2024

The people were all very nice and helpful. They got me in fast and it didn’t take long for them to install the part. More

by TNOVA_1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept did an excellent job
June 19, 2024

I was greeted with smiles and a friendly smile. The service clerk was able to check me in immediately and gave me an accurate wait time. I was impressed. More

by trguenther21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
June 19, 2024

I love the Crain Kia of Conway dealership. I have always been provided exceptional service there. Also knowing that my vehicle is being taken care of by individuals that work for the same make More

by KAYLAEARNEST
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky in Service Dept.
June 18, 2024

Very nice and did everything in an orderly fashion. Got my service very quick too More

by kendrickfreddy125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar
June 18, 2024

They have always taken care of me and my car. I wouldn’t trust anyone else. Everyone there is very nice, but Delilah Dover is my star. More

by gavinsnan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the service department has been very kind.
June 16, 2024

Ricky Reynolds went above and beyond in trying to help resolve my issues. All of the staff is very friendly and helpful. More

by pdlaffoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Reynolds
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