Crain Kia of Conway - Service Center

I came in with no appointment and they squeezed me in for my routine oil change and rotation. Had me out in less than 2 hrs. Even vacuumed my carpet and sent it through carwash before returning finishing up. my routine oil change and rotation. Had me out in less than 2 hrs. Even vacuumed my carpet and sent it through carwash before returning finishing up. I'll definitely be coming back for every future maintenance. More

The staff and service department members are always so helpful and prompt. They keep me informed on what is going on with my car at all times. helpful and prompt. They keep me informed on what is going on with my car at all times. More

Great salesmanship, They will do all they can to get you in the vehicle you want not the vehicle you have to settle for. Brittan & Quinn are awesome in the vehicle you want not the vehicle you have to settle for. Brittan & Quinn are awesome More

Very professional and organized service center! I drove 35mins to get work done here because our Sherwood service is a waste of time! I drove 35mins to get work done here because our Sherwood service is a waste of time! More

The Service at Crain KIA of Conway is the Best Service I have ever gotten around here and I would tell anyone to go to them, The staff is Top Notch and They Do Care about You and Your vehicle and They want have ever gotten around here and I would tell anyone to go to them, The staff is Top Notch and They Do Care about You and Your vehicle and They want to get You back on The Road and Back to Your Family. More

The service I received today was excellent. The service department answered all questions and addressed all concerns. The service department answered all questions and addressed all concerns. More

The service I have received since I purchased my vehicle has been excellent. Dale is always very friendly, knowledgeable, and interactive. He appears to sincerely be interested in me and my vehicle needs. has been excellent. Dale is always very friendly, knowledgeable, and interactive. He appears to sincerely be interested in me and my vehicle needs. More

The service department had very little insight on my issue. Instead of trying to figure out what was needed to help my vehicle within its warranty they instead insisted I try a treatment that cost over issue. Instead of trying to figure out what was needed to help my vehicle within its warranty they instead insisted I try a treatment that cost over 800$ without giving any backing for it importance but instead stating it’s just the next step of process they stated they did not understand and could not explain to me. More

The communication was poor from the beginning. One of the service advisors was very rude. I left without getting my car fixed and will never return. Stay away! One of the service advisors was very rude. I left without getting my car fixed and will never return. Stay away! More

First time used their service department and was very happy with the complete staff and timely delivery happy with the complete staff and timely delivery More