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Crain Kia of Conway - Service Center

Conway, AR

4.6
696 Reviews

696 Reviews of Crain Kia of Conway - Service Center

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September 18, 2021

I was able to drop off my car and get tot serviced the next day. They serviced my vehicle in a timely manner More

by BRANDO190
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
September 17, 2021

Very friendly staff & fast service! They always answer any questions I have. I would highly recommend to anyone. More

by SRIZZO739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

If you have a problem with your car it takes saying hey the problem is t fixed or a second trip with an angry parent or partner to get it fixed. Plus most of the time half the people don’t answer the phone More

by alexisW13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Pearson
September 13, 2021

I had an appointment for a service check. That equates to an oil change and tire rotation. It took 2 1/2 hours to complete that service. To top it all off the cost was $161. More

by THERESA.WATSON0125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Pearson
September 08, 2021

It was a good experience, and a clean place to wait. I will definitely be coming back for future service needs. Thanks you so much. More

by TAYLOR.JENNINGS2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Mallett, Lindsey McHenry
September 02, 2021

Worst experience ever!!! The customer service is horrible and I will never be back to any kia dealership. I'm not typing the whole story out on here, but after 6 calls and not a single callback, thats rid More

by EALOUDERMILK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
August 26, 2021

Clean. Customer service was lacking but had wifi and clean spaces to wait. Was told it would take X amount of time and wait well beyond that. No one updated me. I had to go and find someone to ask abo More

by jeanae.walthall88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
August 25, 2021

From the first moment I bought my Jeep last year until my oil change yesterday. Everything and everyone has been great!! I absolutely love it!! More

by URSULA.WALLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2021

It was good service, however it's disappointing it wasn't done right the first time. In the end, all is well. They fixed the issue without any further delay. More

by STANDFAST09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Mallett
August 19, 2021

The service was good. Dalilah Dover was extremely nice to me. Everyone there was extremely friendly and helpful. The service was wonderful and excellent. N More

by ronald.golden3@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dalilah Dover
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