Crain Kia of Conway - Service Center

Great customer service, and pretty quick for the amount of work done! Courtesy car took me shopping and picked me up so i didn’t have to wait at the dealership. Vacuumed my front seats and floorboards and of work done! Courtesy car took me shopping and picked me up so i didn’t have to wait at the dealership. Vacuumed my front seats and floorboards and tan it through the car wash too! Impressed. More

Excellent sales rep and service. Andrew was great will return in the future for another purchase Andrew was great will return in the future for another purchase More

I receive excellent service every time I visit. Highly recommend for all your car servicing needs. Highly recommend for all your car servicing needs. More

Very professional and explanative, made things very easy to understand. Their office is very comfy and welcoming to understand. Their office is very comfy and welcoming More

The service team is always fast and very helpful! They offered many options for me while waiting and they are awesome when picking up and dropping off cars They offered many options for me while waiting and they are awesome when picking up and dropping off cars More

Jeremy was awesome but felt tech didn’t want to take care of my problem! My engine has gone out on me while driving and he said it hadn’t thrown a code but yet it showed on my screen. I didn’t take it in for of my problem! My engine has gone out on me while driving and he said it hadn’t thrown a code but yet it showed on my screen. I didn’t take it in for no reason! I have cancer and now I have to worry about it breaking down on me! Main Kia gave me a case number because the engine was supposedly fixed in 2019. Very frustrating because I was unaware of this. Too many recalls on these vehicles! More

Every time I come to your dealership for an appointment you guys are always helpful and very polite and you answer any questions I might have about my vehicle and when I leave there I feel very confident y you guys are always helpful and very polite and you answer any questions I might have about my vehicle and when I leave there I feel very confident you guys are the best thank you so much More

Not happy with this dealership. First they told me with the oil change plan it was as long as I had the vehicle which wasn’t true. This last time I took my vehicle to get the oil ch First they told me with the oil change plan it was as long as I had the vehicle which wasn’t true. This last time I took my vehicle to get the oil changed they didn’t check the coolant and they said they couldn’t find the cabin air filter and didn’t even bother researching it. More

Everyone was very nice and helpful! Received great customer service at the Service and Parts departments! They helped with everything from buying parts and setting up the appointment to Received great customer service at the Service and Parts departments! They helped with everything from buying parts and setting up the appointment to get my car serviced! More

Great customer service. The manager was wonderful! Didn’t have bad service what so ever The manager was wonderful! Didn’t have bad service what so ever More