Crain Kia of Conway - Service Center

Excellent, fast service. The waiting room is comfortable with excellent coffee. Setting up the appointment was easy. The waiting room is comfortable with excellent coffee. Setting up the appointment was easy. More

I needed a new key made for my 2010 equinox and I was floored at the cost. 267.00 is what I paid. I Google how to program it, it takes less then 5 minutes and it cost ne 267. That is absolutely ridicu floored at the cost. 267.00 is what I paid. I Google how to program it, it takes less then 5 minutes and it cost ne 267. That is absolutely ridiculous. I left there feeling very disappointed. More

They were true to their word, friendly and fast and kept me informed as to the progress of my car me informed as to the progress of my car More

I’ll tell ya what guys I drive 1 hr to Conway just to get my oil changed Crain Kia of Conway has always treated me fantastic!! But this last service was above and beyond I would like publicly thank Delila my oil changed Crain Kia of Conway has always treated me fantastic!! But this last service was above and beyond I would like publicly thank Delilah Dover for all the work she put in on finding me a ride to take myself and 7 children to eat lunch. Also I would Especially like to thank Service Manager Johnny!!! Sorry Johnny I forgot your last name Crain Kia u now have a life long customer from me because of your service manger that guy is one heck of guy very professional, and all around a great guy! Johnny thank you! Guys I had 7 children with me!! Reason is I was taking them to the trampoline place after my service and like I said I live one hour away Johnny with out pause made my stressful day awesome I’m am beyond grateful to know their is still good caring people out there!! Again Thank you, Jason Reames More

The service was completed exactly as promised Very professional staff. Everything was completed as promised professional staff. Everything was completed as promised More

I think I was tricked into coming in with a free oil change coupon and I left there with a $70 oil change which is ridiculously priced. Also when I got there to pick my vehicle up they thought that my o change coupon and I left there with a $70 oil change which is ridiculously priced. Also when I got there to pick my vehicle up they thought that my oil hadn’t been changed. So I’m not even sure that I didn’t just give them $70 but I was fed up and ready to leave. More

Staff is polite, professional, friendly and always appreciate your business. I like the print out they give you to let you know what needs to be done on your vehicle. Your vehicle is always left clean appreciate your business. I like the print out they give you to let you know what needs to be done on your vehicle. Your vehicle is always left clean on the inside an s More

Eric and the rest of the service team were wonderful. I was kept updated on the repair process, and they also fixed an additional part I did not know was still under warranty. Thank you so much. I was kept updated on the repair process, and they also fixed an additional part I did not know was still under warranty. Thank you so much. More