Crain Kia of Conway - Service Center

I came in for an oil change. Brian was quick to my car and got the service done timely. He explained everything and took care of my coupons at the end. and got the service done timely. He explained everything and took care of my coupons at the end. More

As I said in the past customer service was outstanding from working with service Manager to ast Manager. Really appreciate the outstanding stvice that was given during 2 visits. from working with service Manager to ast Manager. Really appreciate the outstanding stvice that was given during 2 visits. More

I had a much better experience than previous experiences. The only complaint I have is that my car was not vacuumed. Everything else was great. The only complaint I have is that my car was not vacuumed. Everything else was great. More

Dealership was good, Drew the Mech. was very knowledgeable and honest. I however was very disappointed that Kia wouldn’t fix my converter problem. This is my third soul n last. Less than 60,000 knowledgeable and honest. I however was very disappointed that Kia wouldn’t fix my converter problem. This is my third soul n last. Less than 60,000 mi. on converter recall doesn’t show a lot confidence in parts u sell. More

Great service as always - I also appreciate the offer for the shuttle to go get lunch somewhere! Friendly and helpful will be back the next time we need service! the shuttle to go get lunch somewhere! Friendly and helpful will be back the next time we need service! More

Started an oil consumption test on my Kia Optima. Upon return for first 1000 mile checkup, they topped off the oil and said that they had forgotten to record the mileage when they originally changed the o return for first 1000 mile checkup, they topped off the oil and said that they had forgotten to record the mileage when they originally changed the oil. Upon my return for the 2nd 1000 mile checkup, they suddenly came up with a record of the original oil change, but no mileage for the first checkup. So now, they're saying I've gone over 2,000 miles between checkups. It's no big deal other than now, it's gonna take longer to get this test done. More

Friendly and good service- bought my Kia 5 years ago and have never had an issue with their service in the whole 5 years - will do business with them again when it is time for a trade in have never had an issue with their service in the whole 5 years - will do business with them again when it is time for a trade in More

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I bought a telluride four months ago and my experience with this dealership couldn’t have been better. Our salesman and the entire staff went out of their way to help us. Worth driving an hour and a half with this dealership couldn’t have been better. Our salesman and the entire staff went out of their way to help us. Worth driving an hour and a half to do business! More

Friendly service and quite competent. But I wished the employees, especially those interacting with customers and worn masks. CDC still definitely these recommends for inside!!!! And, ironically, there ar employees, especially those interacting with customers and worn masks. CDC still definitely these recommends for inside!!!! And, ironically, there are signs all up inside the dealership about CDC recommendations. Please follow them. More