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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.3
448 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 448 reviews

May 15, 2024

Fine dealership. Good cars to choose from. Salesman Chris Rucker was very helpful and knowledgeable. More

by tridib.tennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024

Chris was very helpful before the sale, during the sale, and after the sale. When I had to take the car in for some issues, Chris was there and had a loaner available and let me know as soon as my car was r More

by tridib.tennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reese
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Helpful
May 15, 2024

Chris was awesome from the second we walked in until now. Always available and helpful. Went out of his way to be of service! Great experience dealing with Chris!!! More

by cyoungblood58
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 14, 2024

Great customer experience answered all questions on custom ordered Lyriq from start to finish and made the purchase quick easy and as seemless as possible. More

by peach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Crest Cadillac responded

Wow, congratulations on your custom-ordered Lyriq! We're thrilled to hear your experience at Crest Cadillac was exceptional from start to finish. Our team takes pride in making the custom order process smooth and informative, and it sounds like they delivered! We appreciate you mentioning that our staff answered all your questions and made the purchase process quick and easy. We'll be sure to pass on your kind words to the team.

May 15, 2024 -

peach responded

Thank

Helpful
May 14, 2024

Respectful, knowledgeable, sincere, no pressure and personable. Very thankful to have the guidance and help of Jenny during a grueling process of car shopping. More

by jacklynrw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Crest Cadillac responded

We are so grateful for your kind words about Crest Cadillac! Car shopping can definitely be grueling, so we're thrilled to hear that Jenny made the process much smoother for you. Her respectful, knowledgeable, sincere, and personable approach is exactly what we strive for in our sales team. Thank you for mentioning these qualities – we'll be sure to pass on your positive feedback to Jenny.

Helpful
May 07, 2024

This is our second car that we have purchased from Juda. He is very professional and always gets the job done. He makes the process so easy. Thank you Juda! More

by LaShunda Overstreet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Crest Cadillac responded

Thank you for leaving such a fantastic review, and especially for recognizing Juda's exceptional service! We're delighted to hear he made your car buying experience so positive, not just once, but twice! Juda's professionalism and dedication to streamlining the car buying process are truly valuable assets to our team. We appreciate you highlighting these qualities and thanking him directly. We'll be sure to pass your kind words on to Juda – they'll definitely motivate him to keep exceeding expectations. It means a lot that you keep coming back to Crest Cadillac and trusting Juda with your car buying needs. Thank you again for choosing Crest Cadillac! We look forward to seeing you again in the future, perhaps with friends or relatives who might also benefit from Juda's expertise.

Helpful
May 07, 2024

Juda was great from the first contact with him until the purchase was completed, He was honest about everything and I would absolutely send any of my friends or relatives to see him! More

by DG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake was great!
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May 08, 2024 -

Crest Cadillac responded

Thank you for taking the time to leave this wonderful review, and especially for recognizing Juda's exceptional service! We're thrilled to hear he made your car buying experience smooth and positive. Juda's commitment to honesty and transparency is a valuable asset to our team, and we truly appreciate you highlighting that. We'll be sure to pass your kind words on to him, knowing they'll motivate him to continue exceeding expectations. It means a lot that you'd recommend Juda and Crest Cadillac to your friends and relatives. Thank you again for choosing Crest Cadillac! We look forward to seeing you and your friends or relatives in the future.

Helpful
May 06, 2024

Had vehicle pulled up ready to look at. Worked with us on our trades and stayed late to finish finance paperwork. Appreciate everyone including management who came out to help get the numbe More

by Mghogue2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that your experience at Crest Cadillac was smooth and efficient. Having your vehicle pulled up and ready to view upon arrival shows great preparation, and we appreciate you mentioning that. We're also happy to hear our team worked diligently with you on your trade-in and stayed late to finalize the paperwork. That dedication to customer satisfaction is something we take pride in. It sounds like even our management team stepped in to help get the numbers right – that's a true commitment to making your deal work! We'll be sure to pass on your kind words to everyone involved, including management. Thank you for choosing Crest Cadillac and for recognizing the extra effort our team put in for you. We look forward to seeing you again in the future!

Helpful
May 06, 2024

My truck looks like new. Crest did a fantastic job. I would suggest them to anyone. More

by jerry.buchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2024 -

Crest Cadillac responded

Thank you for leaving such a fantastic review! We're thrilled to hear your truck looks like new after our service. Our team takes a lot of pride in their work, and your kind words mean a lot to us. We appreciate you recommending Crest Cadillac to others. It means the world to us that you would entrust your vehicle to our team. Thank you again for choosing Crest Cadillac! We look forward to seeing you again soon.

Helpful
May 05, 2024

I would like to express my satisfaction with the service received at Crest Cadillac in Frisco. Our sales consultant, Jenny Joseph, provided an exceptional customer experience. Her extensive knowledge and en More

by Pramitsth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Gabbai
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May 06, 2024 -

Crest Cadillac responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience with Jenny Joseph and Joshua Gabbai exceeded your expectations. At Crest Cadillac, we strive to provide exceptional customer service throughout the entire car-buying journey, and it sounds like Jenny and Joshua delivered! Their extensive knowledge, engaging demeanors, and commitment to transparency throughout the process are all qualities we value in our sales team. We'll be sure to recognize both Jenny and Joshua for their outstanding work! We're especially grateful for your kind words highlighting their professionalism, charisma, and eagerness to assist. It sounds like they made a significant impact on your decision to purchase a vehicle from Crest Cadillac. We are delighted you found a car you love at a competitive price. Thank you for recommending Jenny Joseph and Joshua Gabbai to others. Their dedication to customer satisfaction is sure to make the car-buying experience at Crest Cadillac a positive one for many future customers! Congratulations on your new car! We look forward to seeing you again soon for your service needs.

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