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Crest Cadillac

Frisco, TX

4.8
2,652 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,652 reviews

July 18, 2026

I received the most excellent service and attention by Peyton in my overall and personal view. More

by KATHYMARKETOS
Recommend Dealer
Yes
Employees Worked With
Peyton Lustik
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2026

Love working with Peyton. She was very knowledgeable, patient and professional. Will ask for her the next time I buy a new Cadillac. More

by Abby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peyton Lustik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff/Jake? (My bad) The man who showed me the features on the car. He was very knowledgeable and nice.
Jul 17, 2026 -

Crest Cadillac responded

We are grateful for your kind words about Peyton! It is great to hear that she made your experience a positive one with her knowledge, patience, and professionalism. We will be sure to pass along your feedback to her, and we look forward to helping you again when you are ready for your next Cadillac.

July 15, 2026

Corey was amazing. However, there was trash left in my refrigerator, and someone’s toll tag was still on my windshield. My “new” car had over 500 miles on it. I’ve boug More

by Madeleine Crow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Corey Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

Crest Cadillac responded

We are sorry to hear that your experience did not meet your expectations, Madeleine. The condition you described upon receiving your vehicle is something we take seriously, and we understand your disappointment. This falls short of the standard we want every customer to experience, and we hear your concerns. It is great to know that Corey made a positive impression, and we will be sure to pass that along to him. We would welcome the opportunity to learn more about your experience and work toward a resolution. Please reach out to Caleb Brosin at CBrosin@vtaig.com so we can discuss this further.

July 11, 2026

It was fabulous from calling Randy Nabor to tell him I'm thinking I'm ready for another car (like I've done for 20-25yrs) and him having Kodie waiting for me by the time I got there. I sat with Kodie tellin More

by Staples0627
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kodie Cadenhead
Jul 14, 2026 -

Crest Cadillac responded

We are absolutely thrilled to read this, and it truly warmed our hearts. Knowing that you have trusted us with your vehicle purchases for over two decades means the world to us, and it is clear that Randy, Kodie, Peyton, and Logan all played a meaningful role in making this experience feel as seamless and personal as it did. The fact that your new car is your first EV makes this milestone even more special, and we are so glad you had the right people by your side every step of the way. Welcome to the Crest family all over again — we look forward to many more years together!

July 11, 2026

I have yet to receive the floor mat for the vehicle. I purchased on Friday, July 10, 2026. That is absolutely horrible business by the entire management team of Crest Cadillac. More

by Airborneque5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Rowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2026 -

Crest Cadillac responded

We are disappointed to hear that your experience has not meet the standard we hold ourselves to, and we understand your frustration. We regret that your experience has left you feeling this way, and we would welcome the opportunity to learn more about your situation and work toward a resolution. Please reach out to Caleb Brosin at CBrosin@vtaig.com so we can discuss this further.

July 09, 2026

This is not my first purchase from crest Cadillac and the reason is simple, it’s the people. It starts with our sales representatives Brett Bonin. I really appreciate a sales representative that is knowled More

by CARL737
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Odham service department
Jul 13, 2026 -

Crest Cadillac responded

We are utterly delighted to read this wonderful feedback. It means a great deal to us that your trust in our team has brought you back, and we are so glad that Brett, Dean, and Bryan have each played a role in making that decision an easy one. Knowing that our team consistently listens, delivers, and takes care of both you and your vehicle is exactly the experience we strive to provide. We will be sure to pass along your kind words to each of them. Thank you for recommending us, and we look forward to continuing to earn that confidence with every visit.

July 09, 2026

Juda made the entire process straightforward. He was upfront, transparent, and fair from start to finish. There were no games or unnecessary pressure—just honest communication and a willingness t More

by corey.lundberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

Crest Cadillac responded

Thank you for sharing this wonderful feedback about your experience with Juda. It is truly meaningful to hear that the process felt honest, pressure-free, and respectful of your time. That kind of straightforward, transparent approach is exactly what we strive to provide for every customer who walks through our doors. We are so glad you felt informed and confident throughout the journey, and that it all came together as a great vehicle-buying experience. We truly appreciate you taking the time to share this, and we hope to have the pleasure of serving you again in the future.

July 08, 2026

Bret is very professional and did his job above and beyond. We felt like treating like family members More

by SEHARSHAH2000
Recommend Dealer
Yes
Employees Worked With
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bret Bonin
Jul 13, 2026 -

Crest Cadillac responded

We are grateful for this wonderful feedback! It is truly meaningful to hear that Bret made such a positive impression and went above and beyond to ensure your experience felt personal and welcoming. Creating an environment where customers feel valued like family is something we genuinely strive for, and we are thrilled that came through during your visit. We will be sure to pass along your kind words to Bret and the rest of our team.

July 06, 2026

First I was lied to and told the truck had no error codes. I put my Fixd in and it detected one which was verified by the GMC dealer and cost $180 to fix. Then the checkout process. You don't get to se More

by SUSAN48
Recommend Dealer
No
Employees Worked With
Keilyn Michaelis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keilyn Michaelis
Jul 09, 2026 -

Crest Cadillac responded

It's unfortunate to hear that your experience left you feeling this way. We understand how important transparency is when making a significant purchase, and we regret that your experience did not meet your expectations. The concerns you've shared are all taken seriously, and we would like the opportunity to learn more about what occurred. Please reach out to Caleb Brosin at CBrosin@vtaig.com so we can discuss this further.

July 03, 2026

Everyone who works at Crest takes care of the customer. This dealership has an amazing team!! Keilyn M. Is the reason I returned and will buy from her again. Chase in the service department is top notch! More

by Jennifer J.
Recommend Dealer
Yes
Employees Worked With
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kluber
Jul 07, 2026 -

Crest Cadillac responded

Thank you for taking the time to share such a wonderful reflection of your experience with us. It means a great deal to hear that our team consistently made you feel valued and well cared for. Keilyn is a true asset, and knowing that her dedication brought you back says everything about the kind of relationship we strive to build with every customer. It is equally wonderful to hear that Chase made such a strong impression in our service department. We look forward to welcoming you back when the time comes for your next vehicle!

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