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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,497 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,497 reviews

August 22, 2025

Mónica is the best and was even able to get our car dropped off at our house once it was done! More

by ortizedgar.utsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mónica Toombs
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Sep 08, 2025 -

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with our team! It sounds like you received exceptional service, and we're thrilled that the convenience of home delivery made such a positive impression. Our staff takes great pride in going above and beyond to ensure our customers have a seamless and convenient experience. Thank you for taking the time to share your feedback - it truly means the world to us at Crest Cadillac!

August 21, 2025

Excellent experience with Logan and Greg. They attended to my needs as always very professionally!!. Management cares about their customers at this store. More

by ajeddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Brosin
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Sep 05, 2025 -

Crest Cadillac responded

We are pleased to hear about your wonderful experience. It sounds like Logan and Greg provided you with the professional service you have come to expect from our team. We truly value customers like you who recognize the care and attention our management puts into ensuring every visit meets your needs. Your feedback about the professional service you received means a great deal to us and reinforces our commitment to maintaining the high standards you deserve.

August 20, 2025

Monica is a fantastic service advisor and helps me hunt down answers to my questions More

by HATLEY79
Recommend Dealer
Yes
Employees Worked With
Monica Toombs
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Sep 02, 2025 -

Crest Cadillac responded

We are utterly delighted to hear about your wonderful experience with our service team. It's fantastic to know that you received such dedicated support in finding answers to your questions. Having knowledgeable team members who go above and beyond to assist our customers is exactly what we strive for at Crest Cadillac. Your positive feedback truly means a lot to us and reinforces our commitment to providing exceptional service. Thank you for taking the time to share your experience with us.

August 20, 2025

Excellent work and great service. Car finished and returned as promised. Will use again. Thank you Crest. More

by WREID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your positive feedback about your experience with us. We are delighted to hear that you found our work to be excellent and our service to be great. It means a lot to know that we delivered your car on time as promised and met your expectations. Your satisfaction is our priority, and we truly appreciate your trust in choosing Crest Cadillac for your automotive needs. We look forward to serving you again in the future.

August 20, 2025

Shawn Barron helped me through the service needs. Completed as promised. Great customer service. Will return More

by DRCURTIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Sep 05, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that your service needs were handled professionally and that everything was completed exactly as promised. It means so much to us at Crest Cadillac when customers recognize our commitment to delivering excellent customer service. Your feedback about the quality of care you received reinforces our dedication to providing outstanding experiences for every customer who walks through our doors. We truly value your trust in us and look forward to serving you again in the future.

August 20, 2025

Dealer staff is always courteous and on time while checking in. Location is clean and inviting and beautiful showroom. More

by MJSprosper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Crest Cadillac responded

Thank you for your review! We truly appreciate you taking the time to share your positive experience with us. It's wonderful to hear that our team consistently provides courteous service and maintains punctuality during your check-in process. Your recognition of our staff's professionalism means so much to us. We're also delighted that you find our facility clean, inviting, and that our showroom made a great impression on you. Creating a welcoming environment where our customers feel comfortable is something we take great pride in. Your kind words motivate us to continue delivering the exceptional service experience that you've come to expect from Crest Cadillac.

August 20, 2025

Me and my wife were very pleased. The sales man was extremely helpful with lots of information. Finance department was very prepared and very professional as well as the delivery was More

by gwg.graham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Arreaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schuyler Crouch
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Sep 02, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are delighted to hear that both you and your wife had such a positive experience with us. It sounds like our sales team provided you with the comprehensive information you needed to make an informed decision. We take great pride in having our finance department well-prepared and maintaining the highest professional standards throughout the process. Knowing that your delivery experience was exceptional truly makes our day. Your satisfaction means everything to us at Crest Cadillac, and we appreciate you taking the time to share your experience with others.

August 19, 2025

Great service, very helpful, keeps you up to date on the service being done on your vehicle More

by UNCOVERU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naemi
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Sep 02, 2025 -

Crest Cadillac responded

We are grateful for your wonderful feedback about your service experience with us. Your kind words about our helpful approach and commitment to keeping you informed throughout the vehicle service process truly mean a lot to our team. We understand how important clear communication is when you entrust your vehicle to our care, and we're pleased to know we met your expectations. Thank you for taking the time to share your positive experience.

August 18, 2025

After being a loyal customer for over five years, I will never go back there again! In March, I scheduled to bring in my 2023 Escalade in for repair on a Monday and was told it would be ready in two days More

by NotApplicable067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Freel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logen
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Aug 18, 2025 -

Crest Cadillac responded

Your Feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns.

August 18, 2025

I always have a great experience at this dealership! Austin and Kodie were awesome to work with. Everyone was professional, friendly, and really took the time to make sure I was taken care of throughout More

by TORYSUDDARTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Mchperson , Schuyler Crouch
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Aug 28, 2025 -

Crest Cadillac responded

Your positive feedback means so much to us! We are thrilled to hear that you had such a wonderful experience. It sounds like Austin and Kodie provided exactly the kind of professional and friendly service we strive for with every customer. We are delighted that they took the time to ensure you felt well taken care of and made your car buying process smooth and stress-free. Their attention to detail truly reflects our commitment to excellence. Thank you for recommending our team - we are honored to have earned your trust and look forward to serving you again in the future.

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