Crest Cadillac

I have had nothing but excellent customer service with Crest Cadillac service and sales department. Crest Cadillac service and sales department. More

Always so professional and do a great job they always treat you like family and keep you informed treat you like family and keep you informed More

I had an amazing experience working with Douglass when purchasing my new car! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He purchasing my new car! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He answered all my questions with patience, made the process smooth and stress-free, and never made me feel pressured. What really stood out was his honesty and commitment to making sure I got exactly what I needed. If you’re looking for a top-tier car buying experience, I highly recommend working with Douglas — truly an awesome car salesman! More

Ty and his team got me scheduled immediately for an alignment. They picked up my car and returned it the same day within a short time. I truly have never experienced such prompt service and great work alignment. They picked up my car and returned it the same day within a short time. I truly have never experienced such prompt service and great work!!! I am definitely a Cadillac customer for life!!! More

Overall it was a good experience. However, bit disappointed with the after sales support. I am still waiting on my check for trade-in car even after 2 weeks of contract date. However, bit disappointed with the after sales support. I am still waiting on my check for trade-in car even after 2 weeks of contract date. More

Richid is the best salesman I have ever worked with…. .I have a great experience every time I buy a car From crest …..top notch all the way around .I have a great experience every time I buy a car From crest …..top notch all the way around More

Mandy was great in sales, but they either forgot or were unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the s unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the sale they called me expecting me to take the car to a Cadillac dealer within 2 days to correct their mistake. In addition they sold me a car with a damaged Onstar communication module which I wasn't aware of until taking it to my local Cadillac dealer. The wait time for this part is several months according to the dealer here so my Onstar trial is worthless. Also 18 days later and my trade still doesn't show paid off and when they sent me info trying to show they paid off my trade they sent me some other customer's info on their trade. So I still don't know if they have sent the payoff for my trade. So I am not exactly impressed. Definitely need to keep on them as their after sale support is mediocre at best. More

Mandy was great in sales, but they either forgot or were unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the sa unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the sale they called me expecting me to take the car to a Cadillac dealer within 2 days to correct their mistake. In addition they sold me a car with a damaged Onstar communication module which I wasn't aware of until taking it to my local Cadillac dealer. The wait time for this part is several months according to the dealer here so my Onstar trial is worthless. Also 18 days later and my trade still doesn't show paid off and when they sent me info trying to show they paid off my trade they sent me some other customer's info on their trade. So I still don't know if they have sent the payoff for my trade. So I am not exactly impressed. Definitely need to keep on them as their after sale support is mediocre at best. More

The service department is wonderful to work with and makes service stress free. They listen to my concerns and get everything fixed! makes service stress free. They listen to my concerns and get everything fixed! More

Best dealership experience I’ve ever had. Easy and quick transaction! Austin was great to work with and fully transparent. The whole staff was super friendly and helpful. Easy and quick transaction! Austin was great to work with and fully transparent. The whole staff was super friendly and helpful. More