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Crest Cadillac

Frisco, TX

4.8
1,407 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,407 reviews

July 01, 2025

No one greets you when you arrive and no one goes over the repairs with you when you pick up your vehicle. The salesman that sold me the car was amazing service not so good. More

by max5544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Freel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. To further discuss you concern please reach out to our Service Director James Freel at jfreel@vtaig.com.

July 01, 2025

Had a lot of help from Juda Shamay buying my first car from a dealership! He made the whole process worry free! More

by CJACEM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Great customer service, and great customer service rep Monica. Courtesy ride is a major benefit. Very nice overall experience. More

by TGREEN972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
June 30, 2025

Samuel Dixon was really great. he made this process easy and smooth , also Tania was great. More

by RUSHDI ALAWADI
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

First I have to say Nathan was an amazing salesman. He was courteous, friendly and very easy to talk with. The dealership was state of the art. I enjoyed the friendly hospitality that was shown to me a More

by SADIEMB3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh was very helpful also.
June 30, 2025

The service people are friendly and helpful. They make you feel welcome and all my question's was answered. More

by RGMOSBEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Logan had my car in and out in a day. Even put the missing T back on. More

by MERRIT.WEHRLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Douglas Bazurto was a pleasure to work with! He provided us with outstanding customer service! More

by HAYLEY.HOWARD
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

While I initially had a poor experience with another rep, Josh called me and both him and Samuel stepped up and we got a deal done. More

by ashwinkgoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh sales manager and dean in finance both 10 stars!
June 29, 2025

i had a good experience having our cars serviced at Crest Cadillac. Chris kept us well informed on the progress of our vehicles. More

by GREENEYESBIGED0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
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