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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,496 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,496 reviews

February 22, 2025

Thank you, Bryan! You are always very helpful! Great service all around with the advisors! More

by TAMMYMAY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone in sales.
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We’re thrilled to hear that Bryan and our service team were able to provide you with great service. We’ll be sure to share your feedback with Bryan. We look forward to assisting you again in the future!

February 22, 2025

Exceptional service and treatment from service manager Chris Brintnall to the tech that worked on my car I appreciate the work yall do I will always recommend yall. More

by MWEMBELASAKALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brintnall
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Chris and our team provided you with exceptional service. It's always our goal to ensure our customers are taken care of, and we truly appreciate your recommendation. We look forward to continuing to serve you in the future!

February 22, 2025

Great Service. Thank you, Douglas. I love my Escalade. I will be back for my next one. More

by Y. Khalaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're so happy to hear that you had a great experience with Douglas and that you're loving your Escalade. We look forward to welcoming you back for your next vehicle! Let us know if there's anything else we can assist you with in the future.

February 22, 2025

Service rep assistant was very helpful. My service representative Arman was stellar; assured, the best. More

by DEBRA46
Recommend Dealer
Yes
Employees Worked With
Arman Naemi- 5 Stars
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that Arman and our service assistant provided you with exceptional service. We take pride in having a team that genuinely cares about our customers' needs. Your feedback means a lot, and we look forward to assisting you again in the future!

February 21, 2025

Shawn Barron was exceptional in service and we found ourselves fully satisfied after the service. More

by MOROLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that Shawn Barron provided exceptional service and that you left fully satisfied. We truly appreciate your feedback and look forward to serving you again in the future!

February 21, 2025

I bought a CT 5 from Crest Cadillac and the experience and customer service was exceptional. More

by Stevey1421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Schuyler Crouch
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We're so glad to hear that your purchase of the CT5 went smoothly and that you received exceptional service. We truly appreciate your feedback and look forward to serving you again in the future!

February 21, 2025

Shawn is my service man and I totally trust him with keeping my car in perfect condition. I am an older lady so this is very important to me. More

by CADILLACMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so happy to hear that Shawn has earned your trust in taking care of your car. We understand how important it is to feel confident in the service you receive, especially when it comes to keeping your vehicle in top condition. We truly appreciate your feedback and will continue to prioritize your satisfaction with every visit.

February 20, 2025

Professional service and communications. The Escalade is running as good as new now. Thank you More

by PIASPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that you're happy with our service and that your Escalade is running like new. We appreciate your business and look forward to serving you again!

February 20, 2025

Some members in the service department just don't care about serving customers. That in includes members of the management staff, especially the one that is in charge of service when I was there. I was to More

by Rhco40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Freel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.

February 19, 2025

Quick and easy, all my needs were met, my service provider kept me posted throughout. More

by cesimek
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
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Feb 21, 2025 -

Crest Cadillac responded

Awesome! We love hearing that your service visit was quick, easy, and that we ticked all the boxes for you. Thanks for the shout-out!

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