Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,631 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
Contact Dealership

6280 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 1,631 reviews

August 29, 2025

Absolutely exceptional experience from the moment we walked on the lot. Sales Rep, Corey Isaac was extremely knowledgeable, patient and kept us laughing at every turn. He listened and made informed re More

by bkoegle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Crest Cadillac responded

We are elated to hear about your outstanding experience! It brings us tremendous joy to know that our team provided such exceptional service from start to finish. We're thrilled that you found our sales representative to be knowledgeable and patient, taking the time to listen to your needs and provide informed recommendations while keeping the atmosphere light and enjoyable. It's wonderful to hear that you received thorough explanations of all the vehicle features and that our staff maintained transparency throughout the financing process without any pressure. Your feedback about this being one of your best car purchase experiences truly means the world to us. We look forward to serving you again in the future and appreciate you taking the time to share your positive experience with others.

August 29, 2025

always great service at Crest Cadillac not to mention my wonderful service advisor Monica she’s amazing!! More

by SOPHIAWATTSMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Crest Cadillac responded

We are overjoyed to hear about your consistently positive experiences with our team. Your kind words about receiving excellent service mean so much to us. We understand how important it is to have a dedicated service advisor who truly cares, and we're thrilled that Monica has made such a wonderful impression on you. At Crest Cadillac, we strive to provide outstanding service every time, and knowing that we've succeeded in delivering that for you is incredibly rewarding. Your feedback reinforces our commitment to maintaining the high standards you've come to expect.

August 29, 2025

I can say that I have been very impressed with their customer care. Better than I expected, by far. More

by mhdecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juda Shamay and Chris the service advisor.
Report | Print
Sep 16, 2025 -

Crest Cadillac responded

Your positive experience with our customer care team truly means the world to us. We are delighted that our service exceeded your expectations and made such a strong impression. Our team works hard every day to provide exceptional care to each customer, and knowing that we delivered beyond what you anticipated is wonderful to hear. Your feedback motivates us to continue maintaining these high standards and reinforces our commitment to outstanding customer service. We appreciate you taking the time to share your experience and look forward to serving you again in the future.

August 28, 2025

Great experience! Professional service and would recommend it. Could always make the purchase process faster but overall it was very good. Sales individual was very pa More

by ahuts
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Crest Cadillac responded

We are absolutely thrilled to hear about your wonderful experience! Your kind words about our professional service mean so much to our team. We are pleased that our sales team provided you with the patient and pressure-free approach you deserved while exploring the different vehicles that caught your interest. It brings us great joy to know that you found the experience enjoyable and that our financing process was straightforward and transparent. We truly appreciate your A+ rating and your recommendation. Thank you for choosing us for your automotive needs!

August 28, 2025

My service was friendly, efficient, and effective. That is all a busy person can ask for these days. Crest Cadillac has exclusively served my Cadillac for 12 years. More

by creneeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman
Report | Print
Sep 16, 2025 -

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with our team. Your feedback about receiving friendly, efficient, and effective service truly means the world to us. We understand how valuable your time is, and we are thrilled that we could meet your expectations. Having the privilege of serving your Cadillac exclusively for 12 years is something we deeply cherish. Your continued trust over more than a decade speaks volumes, and we are honored to be your go-to service provider. Thank you for being such a loyal customer and for taking the time to share your positive experience.

August 28, 2025

We have 3x working with Crest. We will come back due to Felix, financing experience and service. Love this place. More

by MRRZFRISCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Crest Cadillac responded

We are thrilled to hear about your wonderful experiences with us! It means so much that you have chosen to work with us three times and that you plan to return. Your positive feedback about the financing experience and service truly brightens our day. We are delighted that you love Crest Cadillac, and we look forward to continuing to provide you with exceptional service in the future.

August 28, 2025

Very responsive. Great service and friendly people. I always feel like I am a priority when I go in. More

by KMOSLEY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Crest Cadillac responded

Thank you for sharing your wonderful feedback about your experience. We are delighted to hear that our team has been attentive to your needs and that you consistently feel valued when you visit us. Providing exceptional service with a welcoming approach is what we strive for every day. Your kind words about our staff and their dedication to making you feel like a priority truly mean the world to us. We look forward to continuing to serve you with the same level of care and attention you have come to expect.

August 28, 2025

Great customer service and detailed care for my car. Loved the valet service so I didn’t have to bring my car in. More

by LUIS.GASCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman. Naemi
Report | Print
Sep 16, 2025 -

Crest Cadillac responded

We are delighted to hear about your positive experience with us! Your kind words about the excellent customer service and thorough attention given to your vehicle mean so much to our team. We're thrilled that you appreciated the convenience of our valet service - we know how valuable your time is and we're glad we could make the process easier for you. Thank you for taking the time to share your experience. We look forward to continuing to provide you with the same level of care and service in the future.

August 28, 2025

Juda Shamay was our salesman and because of him and his positive attitude and his knowledge about the product we chose to buy from vest Cadillac! More

by debrasterk
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2025 -

Crest Cadillac responded

Thank you for sharing your wonderful experience with us! We are pleased to hear that your salesman's positive attitude and product knowledge made such a strong impression on you. It means everything to us when our team members demonstrate the expertise and enthusiasm that help our customers feel confident in their vehicle choice. Your feedback about the exceptional service you received is incredibly valuable to us, and we truly appreciate you taking the time to recognize the outstanding experience you had with our team.

August 28, 2025

Service department always does an excellent job and Logan is very responsive to our needs More

by johnfretz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
Report | Print
Sep 16, 2025 -

Crest Cadillac responded

We are absolutely thrilled to hear about your positive experience with our service department. It's wonderful to know that our team consistently delivers excellent work that meets your expectations. We're particularly pleased that you've found our staff to be so responsive and attentive to what you need. Your feedback means a great deal to us at Crest Cadillac, and we truly appreciate you taking the time to share your experience. We look forward to continuing to provide you with the same high-quality service you've come to expect.

1
...
19
20
21
...
164