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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,414 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,414 reviews

January 18, 2026

Service was fine, but have since received numerous (7+) requests for surveys and feedback which I have responded to. Should I receive any additional requests for the same, I will be unsubscribing More

by Ken
Recommend Dealer
Yes
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Jan 20, 2026 -

Crest Cadillac responded

Thank you for your feedback about our service. We understand your concern about the multiple survey requests and apologize for the excessive follow-up. We'll ensure this doesn't happen again. We appreciate you bringing this to our attention.

January 17, 2026

Unparalleled service and attention to customer preferences as well as business details. I am a customer for life. More

by REMEMBERSUSAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Brosin
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Jan 20, 2026 -

Crest Cadillac responded

Your positive feedback truly means the world to us. We understand how important it is to receive exceptional service that focuses on your individual preferences while maintaining professional standards. Knowing that our team's dedication to providing outstanding customer care and thorough attention to every detail has made such a meaningful impact brings us genuine joy. Your commitment as a lifelong customer inspires us to continue delivering the quality experience you deserve. Thank you for taking the time to share your wonderful experience.

January 17, 2026

Zachary was easy to talk to, he didn't make me feel uncomfortable with high pressure tactics, I'm hoping for a promising future for the young man. More

by SALMON3F
Recommend Dealer
Yes
Employees Worked With
Zachary Rowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Rowley
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Jan 20, 2026 -

Crest Cadillac responded

We deeply appreciate your wonderful feedback about your experience with us. It's heartening to know that you found your interaction comfortable and free from any pressure during your visit. Your appreciation for the genuine, approachable service you received means everything to us. We're delighted that you had such a positive experience and truly value you taking the time to share these kind words about the exceptional service you received.

January 16, 2026

They provided great customer service and worked with me to get just what I wanted @ More

by SGOLLIHAR2
Recommend Dealer
Yes
Employees Worked With
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenny Joseph
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Jan 16, 2026 -

Crest Cadillac responded

Thank you for the wonderful feedback! We're thrilled our team delivered excellent service and helped you find exactly what you wanted. Your satisfaction means everything to us at Crest Cadillac.

January 14, 2026

Huge thanks to Andrew for making my car purchase so easy! He really is the best salesperson you could ask for. My husband was so impressed that he wants to buy his next car from Andrew, too. Truly a 10/10 ex More

by ROYAHN1126
Recommend Dealer
Yes
Employees Worked With
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Calvert
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Jan 15, 2026 -

Crest Cadillac responded

Thank you for the wonderful feedback! We're thrilled that Andrew made your car purchase so easy and that both you and your husband were impressed with the service. Your kind words mean a lot to our team at Crest Cadillac.

January 13, 2026

They were ok to speak with very honest They treated us very good very kind More

by Noevela04
Recommend Dealer
Yes
Employees Worked With
Alex Dickworth
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Jan 14, 2026 -

Crest Cadillac responded

We are utterly delighted to hear about your positive experience with our team. Your feedback about our honest communication and kind treatment means so much to us. We take pride in providing genuine service and creating a welcoming environment for every customer who visits us. Thank you for taking the time to share your thoughts about the quality of service you received.

January 13, 2026

Great Douglas was great to work with, and the fiancé department did an excellent job More

by CHAD.WILKS
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Bazurto
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Jan 14, 2026 -

Crest Cadillac responded

Your review is appreciated! We are delighted to hear that Douglas provided such wonderful service during your visit. It sounds like our finance department also made a positive impression with their excellent work. Your experience reflects the kind of genuine care and professionalism we strive to deliver every day. Thank you for taking the time to share your feedback with us.

January 13, 2026

My salesperson Joseph was excellent. He was professional, efficient, and transparent. I would encourage the dealership to have vending machines and/or snacks for the guests. More

by SIB.JAGANI
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Brosin
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Jan 14, 2026 -

Crest Cadillac responded

We greatly appreciate your wonderful feedback about your experience with us. It's fantastic to hear that Joseph provided you with such professional, efficient, and transparent service throughout your visit. Our team takes great pride in delivering the quality service you experienced, and your kind words truly mean a lot to us. Thank you for the thoughtful suggestion about adding vending machines and snacks for our guests. We value feedback like yours as it helps us continuously improve the comfort and convenience we provide to everyone who visits us. Your input will certainly be shared with our team as we look for ways to enhance the overall experience. We're thrilled that you had such a positive experience and appreciate you taking the time to share your thoughts with us.

January 12, 2026

My experience at Crest Cadillac was outstanding. Jay was excellent! It was the best car buying experience that I have ever had. I would highly recommend Crest to anyone looking to purchase a More

by MARKMTCHLL1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Dunacusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2026 -

Crest Cadillac responded

Thank you for sharing your wonderful experience with us! We're thrilled to hear that your visit was outstanding and that Jay provided excellent service throughout your car buying journey. It means everything to us when customers feel they've had the best experience possible, and your willingness to recommend us to others looking for a vehicle truly shows the positive impact our team made. We appreciate you taking the time to share your feedback and are grateful for the trust you've placed in us.

January 11, 2026

Juda made by experience seamless and so amazing. This is the second vehicle I've purchased in the last three years and he's hands down the best! More

by Mwinston5
Recommend Dealer
Yes
Employees Worked With
Juda
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Jan 13, 2026 -

Crest Cadillac responded

Thank you for your wonderful feedback about your outstanding experience with us. It's heartening to hear that your vehicle purchase process was handled so seamlessly and exceeded your expectations. We truly value your loyalty as a returning customer, and knowing that you've had such a positive experience across multiple vehicle purchases means everything to our team. Your recognition of the exceptional service you received reinforces our commitment to providing each customer with an amazing automotive experience. We're grateful for your trust in Crest Cadillac and look forward to serving you again in the future.

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