Crest Cadillac

My experience buying my new Optiq was very friendly, but I had some questions about how to charge the battery. I had some questions about how to charge the battery. More

Chris was great! I really appreciate his dedication and commitment to a quick turn around. He was able to get the vehicle back the same day, which is unheard of! T I really appreciate his dedication and commitment to a quick turn around. He was able to get the vehicle back the same day, which is unheard of! Thanks again Chris! More

Greg Vetrano is the best service advisor I have had. Service appointment was very fast. Service appointment was very fast. More

I have no idea who Caleb Broison is, BUT, Schuyler Crouch was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actuall was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actually purchasing a vehicle! Did not explain any of the paperwork just put in front of me and told me to sign. I did ask a few questions which he seemed like he did not have enough time to explain what I was signing and was irritated that I asked. And I do believe that he also played around with numbers to not only eat up our down payment, but to charge us for the Zak service which they claimed was free, but clearly in my paperwork I paid for it. after signing all paperwork, he told us to go wait for Victor, with no direction on where to wait or where we were supposed to go. When we asked where are we to wait for Victor he said over there by the chairs, and pointed around his office at which we only saw cars in the showroom. being the first time at the dealership, we were not sure where to go. I asked him kindly to show us. He came out of his office, appearing extremely irritated that he had to take us to where he wanted us to wait, which he still said there, pointing at cars, and took 3 steps out of good office. Terrible service from him!!!! I had better service when I bought my Ford 10 years ago. More

Ebby in the body shop was very professional and my car was repaired and ready when he said it would be. Felix assisted us picking up our car and was very patient. was repaired and ready when he said it would be. Felix assisted us picking up our car and was very patient. More

Excellent service as always. Staff is competent, courteous, and thorough. I would recommend to anyone. Staff is competent, courteous, and thorough. I would recommend to anyone. More

Greg has been amazing and with us the entire life of my car. He understands I want to maintain it until the wheels fall off. He communicates well and works for us. Truly appreciate him. car. He understands I want to maintain it until the wheels fall off. He communicates well and works for us. Truly appreciate him. More

My transition went out on my 2024 XT5. I called Logan at Crest and he had a tow truck come and pick up my SUV. 2 days let me know the status and sent the shuttle to take me to the service I called Logan at Crest and he had a tow truck come and pick up my SUV. 2 days let me know the status and sent the shuttle to take me to the service department for a loaned. Everything is great . I’m glad to have my XT5 back. More

Predro was a pleasure to work with. Very laid back, but he understood what we wanted and helped us get a deal done that we're very happy with. Very laid back, but he understood what we wanted and helped us get a deal done that we're very happy with. More

I have no idea who Caleb Brosin is, BUT, Schuyler Crouch was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actuall was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actually purchasing a vehicle! Did not explain any of the paperwork just put in front of me and told me to sign. I did ask a few questions which he seemed like he did not have enough time to explain what I was signing and was irritated that I asked. And I do believe that he also played around with numbers to not only eat up our down payment, but to charge us for the Zak service which they claimed was free, but clearly in my paperwork I paid for it. after signing all paperwork, he told us to go wait for Victor, with no direction on where to wait or where we were supposed to go. When we asked where are we to wait for Victor he said over there by the chairs, and pointed around his office at which we only saw cars in the showroom. being the first time at the dealership, we were not sure where to go. I asked him kindly to show us. He came out of his office, appearing extremely irritated that he had to take us to where he wanted us to wait, which he still said there, pointing at cars, and took 3 steps out of good office. Terrible service from him!!!! I had better service when I bought my Ford 10 years ago. More