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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,220 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,220 reviews

June 17, 2025

Buying a vehicle at Crest Cadillac was a relaxed and stress free experience. Five stars. More

by PORSCHE924SS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya in finance
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Jun 19, 2025 -

Crest Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that your vehicle purchase was a relaxed and stress-free experience. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Enjoy your new ride!

June 16, 2025

Saved the pickup for me so I could drive down from Tulsa to buy it. Thank you! More

by okiejoe1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that we could assist you in securing your pickup. Our team strives to provide exceptional service, and it's rewarding to know we met your expectations. Safe travels and enjoy your new vehicle!

June 16, 2025

The guys there are great and Bret was amazing. His customer service was excellent and he took his time and explained all the details every step of the way. More

by chappeljawaun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our team and that Bret provided you with excellent customer service. We strive to ensure that our customers feel informed and supported throughout their journey, and it's rewarding to know we met that goal for you. We appreciate your kind words and look forward to assisting you again in the future!

June 16, 2025

I received great care when I had my car serviced at Crest Cadillac. Everyone was very helpful and professional. More

by Lissacrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty King. Service coordinator. 5 STAR
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Jun 19, 2025 -

Crest Cadillac responded

Thank you for your fantastic feedback. We’re thrilled to hear you had a great experience with our service team. Our goal is to provide top-notch care, and it’s wonderful to know we hit the mark for you.

June 15, 2025

Arman made the service experience easy, quick and without any hassles. Appreciated ability to work while I waited. Thanks! More

by TOMRICHARDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naem
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Jun 18, 2025 -

Crest Cadillac responded

Thank you, Tom, for your wonderful feedback! We're thrilled to hear that Arman provided you with an easy and efficient service experience. It's great to know that you were able to work while you waited. We appreciate your support and look forward to serving you again in the future!

June 13, 2025

Crest Cadillac provides a winning experience with Alex Duckworth! He is a 5 STAR team member in every aspect possible. I highly recommend asking for him specifically. He has a natural ability to connect More

by LESLI.ROGERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Duckworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Crest Cadillac responded

Thank you, Lesli, for your wonderful review! We are thrilled to hear that you had such a positive experience with Alex Duckworth. His ability to connect with customers and his extensive knowledge truly make a difference, and we’re glad to hear he was able to assist you in finding the perfect vehicle. We appreciate your feedback regarding the sales management team and will take it into consideration. Enjoy your beautiful new vehicle!

Jun 17, 2025 -

Crest Cadillac responded

Thank you, Lesli, for your wonderful review! We are thrilled to hear that you had such a positive experience with Alex Duckworth. His ability to connect with customers and his extensive knowledge truly make a difference, and we’re glad to hear he was able to assist you in finding the perfect vehicle. We appreciate your feedback regarding the sales management team and will take it into consideration. Enjoy your beautiful new vehicle!

June 13, 2025

Easy to set the appointment. Service people, Chase and Brian did a great job. Work was done quite well. Criticisms are that it wouod be nice to reinstate the loan car progr More

by SDROUNDS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Chase
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Jun 17, 2025 -

Crest Cadillac responded

Thank you for your thoughtful review and for highlighting your positive experience with Chase and Brian. We appreciate your feedback regarding the loan car program, pricing, and credit card surcharge. Your insights are valuable as we continually strive to enhance our services. We are glad to hear that you found our coupon program beneficial and that our service team met your expectations. Thank you for choosing us, and we look forward to seeing you next time!

June 12, 2025

Worked with Omar and he was super helpful and very easy to get a hold of! He even delivered the Escalade . Great Experience!! More

by heatherw781
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2025 -

Crest Cadillac responded

Thank you for your fantastic review, Heather! We're thrilled to hear that Omar provided you with such great service and that you had a wonderful experience. Enjoy your new Escalade!

June 12, 2025

very helpful and kind professional staff, Felix is a pro and a great salesman. O look forward to work with him again. More

by WILSONCHARLES814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our professional staff and that Felix made such a strong impression. We look forward to working with you again in the future.

June 11, 2025

Crest Cadillac service staff a professional, knowledgeable and always a pleasure to do business with. Highly recommended. More

by jfriswel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty KIng
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Jun 13, 2025 -

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear that our service staff made your experience enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

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