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Crest Cadillac
Frisco, TX
1,314 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,314 reviews
July 04, 2025
Monica is always helpful and has been my service advisor for years. I didn't see her on the list, but she should be listed - exceptional customer service experience. for years. I didn't see her on the list, but she should be listed - exceptional customer service experience. More
by DRWEBB
Verified CustomerEmployees Worked With
Monica Toomb - Service
July 04, 2025
I have been using Crest Cadillac since 1991 and have not experienced any issues with them. They do an exceptional job. experienced any issues with them. They do an exceptional job. More
by sergeant_75002
July 04, 2025
The service has been of good. I appreciate the concern that shown to me about the service on the CT5! I appreciate the concern that shown to me about the service on the CT5! More
by RLHYTER
July 03, 2025
The Crest team needs to improve their communication. They wasted a lot of my time. They wasted a lot of my time. More
by JAMMHARVEY
Employees Worked With
July 03, 2025
Arman, thanks for taking care of this, excellent from start to finish, loved the way the car is working now start to finish, loved the way the car is working now More
by MANROCHA
July 03, 2025
Good experience. Only complaint is that it took a very long time even though we weren’t financing Only complaint is that it took a very long time even though we weren’t financing More
by THESTRAZDINS
Employees Worked With
July 02, 2025
The experience was great! Wife went and test drove the car earlier in the day. They held the car for me to come take a look at it that afternoon. I brought my own financing an Wife went and test drove the car earlier in the day. They held the car for me to come take a look at it that afternoon. I brought my own financing and it did bother them a bit. The detail service they build in is an amazing deal. Very nice dealership. More
by JAKEK
