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Crest Cadillac
Frisco, TX
438 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 438 reviews
August 10, 2020
The wait was minimal and Gene Reeves is always great. The service was prompt and my car was ready as promised. Safety measures were in place. service was prompt and my car was ready as promised. Safety measures were in place. More
by Msmckat29
Employees Worked With
Gene Reeves
Helpful August 07, 2020
Always great 👍 customer service and dependable support from Crest Cadillac. Friendly staff and Excellent support from Paul Zuelder my Service Representative since 2009. Easy scheduling and great follow-u from Crest Cadillac. Friendly staff and Excellent support from Paul Zuelder my Service Representative since 2009. Easy scheduling and great follow-up. More
by chrishoward16
August 01, 2020
Excellent experience. Extremely efficient and very friendly. We would definitely recommend our friends to visit Crest Cadillac in the future. Enjoying the new car. Thank you. friendly. We would definitely recommend our friends to visit Crest Cadillac in the future. Enjoying the new car. Thank you. More
by Vickie
July 31, 2020
They didn’t help me with GM financial and our wear and tear report. $1000 charged to us but no wear and tear. Caleb punted tear report. $1000 charged to us but no wear and tear. Caleb punted More
by Captn
Employees Worked With
July 23, 2020
Great service department and Shawn really takes care of his customers! Thank you! As I will be buying another car from Crest Cadillac soon when lease is up! his customers! Thank you! As I will be buying another car from Crest Cadillac soon when lease is up! More
by Lovetobeseen
Employees Worked With
Shawn
July 21, 2020
I needed to replace my GPS Cue System. Gene Reeves got I needed to replace my GPS Cue System. Gene Reeves got right on it. He called me to let me know the price, he then told me he fault and got a be I needed to replace my GPS Cue System. Gene Reeves got right on it. He called me to let me know the price, he then told me he fault and got a better dill on pricing. My SRX was ready the next morning. Very impressed with Gene service. More
by wina808@hotmail.com
Employees Worked With
Gene Reeves ... 10
July 17, 2020
Great help from Gene Reeves, he was helpful, knowledgeable and always kept in communication. Rating from 1 to 10 I could say 15 !!!!! Great service knowledgeable and always kept in communication. Rating from 1 to 10 I could say 15 !!!!! Great service More
by Fercarr24
July 16, 2020
Exceptional customer service A truly top notch experience every time. My service advisor Gene Reeves along with the vehicle technicians are trained and skilled in the field. Tha A truly top notch experience every time. My service advisor Gene Reeves along with the vehicle technicians are trained and skilled in the field. Thank you More
by monica.giorgetti
Employees Worked With
Gene Reeves
July 14, 2020
I took my XTS in for warranty work after the computer screen went south. Service Advisor Shawn Barron took care of the problem, had the screen replaced quickly , and I was back on the road in less than a screen went south. Service Advisor Shawn Barron took care of the problem, had the screen replaced quickly , and I was back on the road in less than an hour. Fast, friendly, courteous service. More
by bly.jay
