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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,179 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,181 reviews

March 26, 2025

Excellent experience. Rachid truly listened to my needs and requests and had very proactive communication. I got the car of my dreams. Thank you! More

by AVRIN
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Weisbein
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your fantastic feedback! We're so glad to hear that Rachid took the time to listen to your needs and kept you informed with proactive communication. We're thrilled that you got the car of your dreams! Thank you for choosing us, and we look forward to helping you again in the future!

March 26, 2025

Excellent service and efficiency. Was able to track my vehicle progress through completion. All recommended services were thoroughly explained. More

by monte860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryon Oldham—Service Dept
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Mar 28, 2025 -

Crest Cadillac responded

Thank you for your positive feedback! We're glad to hear that you were satisfied with the service, efficiency, and the ability to track your vehicle's progress. We also appreciate that the recommended services were clearly explained. We look forward to assisting you again in the future!

March 26, 2025

Logan is great he always responds fast and keeps me informed on my vehicle. Thanks More

by najiyyah24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Logan has been responsive and kept you informed about your vehicle. We truly appreciate your feedback and are happy to have him on our team. Looking forward to assisting you again soon!

March 26, 2025

I am very scared of buying new cars, I get very anxious, but Victor made the process so easy and super comfortable. He was very knowledgeable and easy to talk to. I highly recommend him if you are looking t More

by marimar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re so glad to hear that Victor made the car-buying process comfortable and stress-free for you. It’s great to know that his knowledge and approach helped you find the perfect car. We truly appreciate your recommendation and look forward to helping you again in the future!

March 26, 2025

Customer service is top notch at this dealership. The service department staff is friendly, very knowledgeable, and extremely helpful! More

by CHANDRAMCQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brintnall
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that our service department staff provided you with top-notch customer service and that you found them knowledgeable and helpful. We truly appreciate your feedback and look forward to continuing to assist you in the future!

March 26, 2025

Outstanding experience at Crest Cadillac, friendly, knowledgeable staff, efficient service, and high-quality repairs. Highly recommend! More

by anastacio0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had an outstanding experience with our team and that you were satisfied with the service and repairs. We appreciate your recommendation and look forward to assisting you again in the future!

March 26, 2025

Very satisfied with the experience at Crest Cadillac, especially with the service manager Arman. He books my appointments in timely manner, and is always on top of answering any questions or looking int More

by SENIDA_ALJIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Arman has been such a great help in managing your appointments and addressing any concerns with your vehicle. It's wonderful to know that you consistently receive top-notch customer service. We truly appreciate your feedback and look forward to continuing to assist you!

March 26, 2025

Tremendous, collective organization! Everyone was easy going and engaged in the conversations to support my desires. I am a fan for life with Crest Cadillac. More

by RLCTURNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so happy to hear that our team made you feel supported and engaged throughout your experience. It's great to know that we were able to meet your needs, and we're thrilled to have earned your loyalty. We look forward to serving you for many years to come!

March 25, 2025

Entire dealership is top notch from Sales to Service. Chris and Chris thanks. I'll be getting my next Caddy there as well. More

by AV-Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that you had a top-notch experience with both our sales and service teams. Chris and Chris will appreciate the shoutout! We look forward to helping you with your next Cadillac when the time comes.

March 25, 2025

Jordan was wonderful to work with. He was friendly, personable and knowledgeable. I would recommend him to anyone looking for a new car. He will take very good care of you in finding More

by Judy.thoresen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Bulawka
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Mar 26, 2025 -

Crest Cadillac responded

We are truly delighted to hear about your positive experience with Jordan. His friendly, personable, and knowledgeable approach is exactly what we strive for. Thank you for giving him a shout-out!

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