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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,040 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,040 reviews

February 23, 2025

3% penalty for credit card use is unacceptable. I will not use Crest for service. More

by PHILLIPJTANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arman
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Feb 24, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please reach out to our Service Director James Freel at jfreel@vtaig.com to further discuss your concern.

February 23, 2025

Grate service and vehicle was ready as promised and the service provider was great and went over the details of work provided when I called More

by whitf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that your vehicle was ready as promised and that our service provider took the time to thoroughly go over the details of the work performed. We strive to provide excellent service and appreciate you sharing your positive experience!

February 23, 2025

As always, a great selection of cars to shop for, excellent and professional salesmanship, and an unbelievable deal. More

by madonid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're so glad to hear that you had a great experience with our selection, sales team, and the deal you received. We appreciate your business and look forward to assisting you again in the future!

February 23, 2025

Incredible salesmanship, professionalism, and product knowledge in buying my new 2025 Escalade. Crest Cadillac has set the bar high!! Thanks to Victor, Nelson and Josh. The experience was more than I cou More

by darrenmcbride01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson (Tech) Josh (Finance)
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Feb 25, 2025 -

Crest Cadillac responded

Thank you for sharing your wonderful experience! We’re thrilled to hear that Victor, Nelson, and Josh provided exceptional service and that you’re loving your new 2025 Escalade. At Crest Cadillac, we pride ourselves on offering top-notch professionalism and expertise, and we’re so happy we met your expectations. Enjoy your new vehicle, and we look forward to assisting you again in the future!

February 23, 2025

What makes the difference between one Cadillac dealership and another just 1 thing customer care That is what Sam Dickerson will do for you at Crest Cadillac if you give him the opportunity to help you buy More

by Juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Sam Dickerson provided you with exceptional customer care. At Crest Cadillac, we strive to make every visit memorable, and it’s wonderful to know Sam made a positive impact on your experience. We appreciate your feedback and look forward to serving you again in the future!

February 23, 2025

Crest Cadillac is a top-notch dealership that stands out for its exceptional customer service and extensive selection of luxury vehicles. From the moment you walk in, the staff is welcoming and knowledgeabl More

by andrewcortes79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Crest Cadillac responded

Thank you for your amazing review! We're so glad to hear that your experience at Crest Cadillac was seamless and enjoyable, and that our team made a lasting impression with their exceptional customer service. We truly appreciate your recommendation and look forward to continuing to provide you with excellence in both vehicle selection and service!

February 22, 2025

Service rep assistant was very helpful. My service representative Arman was stellar; assured, the best. More

by DEBRA46
Recommend Dealer
Yes
Employees Worked With
Arman Naemi- 5 Stars
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that Arman and our service assistant provided you with exceptional service. We take pride in having a team that genuinely cares about our customers' needs. Your feedback means a lot, and we look forward to assisting you again in the future!

February 22, 2025

Great Service. Thank you, Douglas. I love my Escalade. I will be back for my next one. More

by Y. Khalaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're so happy to hear that you had a great experience with Douglas and that you're loving your Escalade. We look forward to welcoming you back for your next vehicle! Let us know if there's anything else we can assist you with in the future.

February 22, 2025

Exceptional service and treatment from service manager Chris Brintnall to the tech that worked on my car I appreciate the work yall do I will always recommend yall. More

by MWEMBELASAKALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brintnall
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Chris and our team provided you with exceptional service. It's always our goal to ensure our customers are taken care of, and we truly appreciate your recommendation. We look forward to continuing to serve you in the future!

February 22, 2025

Thank you, Bryan! You are always very helpful! Great service all around with the advisors! More

by TAMMYMAY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone in sales.
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We’re thrilled to hear that Bryan and our service team were able to provide you with great service. We’ll be sure to share your feedback with Bryan. We look forward to assisting you again in the future!

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