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Crest Cadillac

Frisco, TX

4.8
1,154 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,154 reviews

May 26, 2025

Excellent service as always. Staff is competent, courteous, and thorough. I would recommend to anyone. More

by JLCROUCH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We greatly appreciate your kind words about our team's competence, courtesy, and thoroughness. It's always our goal to provide excellent service, and we're thrilled to hear that you would recommend us to others. Thank you once again for your support!

May 26, 2025

Greg has been amazing and with us the entire life of my car. He understands I want to maintain it until the wheels fall off. He communicates well and works for us. Truly appreciate him. More

by KOCONNELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ventrano
May 28, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that Greg has provided you with exceptional service throughout the life of your car. Our team is dedicated to ensuring that our customers feel supported and informed, and it's wonderful to know that Greg has met those expectations for you. We appreciate your trust in us to help maintain your vehicle, and we look forward to continuing to serve you in the future.

May 26, 2025

My transition went out on my 2024 XT5. I called Logan at Crest and he had a tow truck come and pick up my SUV. 2 days let me know the status and sent the shuttle to take me to the service More

by CHERYL_SETSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mcpherson
May 28, 2025 -

Crest Cadillac responded

Thank you, Cheryl, for your wonderful feedback! We are thrilled to hear that your experience with us was positive and that Logan was able to assist you efficiently during your transition. Our team is dedicated to providing excellent service, and it’s great to know that you were well taken care of throughout the process. We appreciate your trust in us and are delighted to have your XT5 back with you. We look forward to seeing you again next time!

May 26, 2025

Predro was a pleasure to work with. Very laid back, but he understood what we wanted and helped us get a deal done that we're very happy with. More

by FASTBALL427
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Chavez-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Crest Cadillac responded

Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that Pedro was able to assist you effectively and help you secure a deal that meets your needs. Your satisfaction is important to us, and we are always here to ensure that your experience is positive. If you have any further concerns or need assistance, please feel free to reach out to Caleb Brosin at CBrosin@vtaig.com.

May 26, 2025

I have no idea who Caleb Brosin is, BUT, Schuyler Crouch was our financial guy and he was terrible! Said he was busy and presented himself as if not having enough time to help us, a customer who was actuall More

by dawna.carlson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Schuyler Crouch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.

May 26, 2025

Keilyn was very knowledgeable and responsive, great communication and proactive. I really enjoyed working with her. Kodie provided exceptional customer service, he made me a great offer for my trade More

by Tim Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Crest Cadillac responded

Tim, thank you for taking the time to share your positive experience! We are thrilled to hear that Keilyn's knowledge and communication made such a positive impact on your interaction. It's also wonderful to know that Kodie's exceptional customer service and seamless transaction left you feeling valued. We truly appreciate your recommendation and look forward to serving you again in the future.

May 26, 2025

Felix and Josh we’re both very familiar with the vehicle that my wife and I were looking at coupled with they did a great job making the purchase very easy More

by GKJENSEN2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
May 28, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that Felix and Josh were able to assist you and your wife in finding the right vehicle. It's wonderful to know that their expertise and our streamlined purchasing process contributed to a positive experience for you both. If you have any further questions or need assistance in the future, please feel free to reach out to us. We appreciate your support!

May 26, 2025

Service was good as always. Pickup and delivery was on time. Thanks again Greg Vetrano. More

by HGCONSULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
May 28, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service and that the pickup and delivery met your expectations. We appreciate your continued support and look forward to serving you again in the future.

May 25, 2025

Austin was knowledgeable, patient, and honest—made the car-buying process smooth, stress-free, and enjoyable. More

by cortez1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that Austin provided you with a knowledgeable and patient experience during your car-buying journey. Our goal is to make the process as smooth and enjoyable as possible, and it's great to know that we succeeded in doing so for you. We appreciate your feedback and wish you many happy miles in your new vehicle!

May 24, 2025

I love my new car. Big thank you to Austin Drabick for taking good care of me. I got a great price on my trade-in and had an easy time doing it. What more can you as More

by Bbevans0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Crest Cadillac responded

Thank you for your feedback! We are thrilled to hear that you love your new car and had a positive experience with Austin Drabick. Providing great service and ensuring our customers receive excellent value is what we strive for. Enjoy your new vehicle!

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