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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,049 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,049 reviews

February 10, 2025

Trent and nathan are awesome to deal with. Thanks for the help . They are best More

by SUMANLAMA4231
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya
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Feb 11, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We're thrilled to hear that Trent and Nathan made your visit enjoyable. We’ll be sure to pass along your kind words to them. We look forward to assisting you again in the future!

February 10, 2025

I love Crest Cadillac! This was my second purchase from them and they always treat me with respect. The whole process is pretty seamless. Thank you! More

by MELTER3512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Crest Cadillac responded

Thank you so much for being a loyal customer! We’re thrilled to hear that your second purchase with us was just as seamless and enjoyable as your first. At Crest Cadillac, we pride ourselves on treating every customer with respect and making the car-buying experience as smooth as possible. We appreciate your continued trust in us and look forward to assisting you again in the future!

February 10, 2025

Myles was outstanding and thankful for his kindness He worked to help me out with the cargo rails!!! More

by WHARTONHEATH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Crest Cadillac responded

Thank you for your great feedback! We're so glad to hear that Myles was able to assist you with the cargo rails and made your experience a positive one. We truly appreciate your kind words and are happy to have had the opportunity to help you!

February 10, 2025

Outstanding experience! Thank you to all who worked with me on this trade. Chris Rucker is one of the nicest young men I've been blessed to work with. Will definitely be doi More

by WHARTONHEATH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We’re so glad to hear that your experience was outstanding and that Chris Rucker made such a positive impact on your visit. We’re proud to have him as part of our team and are thrilled that you’ll be recommending us to your friends and family. We look forward to working with you again in the future!

February 09, 2025

After several trips of mishaps in repairing my engine, I was finally able to get my car back in the condition it was in after the needed repairs. It took some steps in communicating my dissatisfaction with More

by PRIETA1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Crest Cadillac responded

We sincerely appreciate your patience throughout the process, and we're glad we were able to make things right for you. Your feedback is invaluable, and it's great to know that the management and service department were able to fulfill your needs. Thank you for trusting us with your vehicle!

February 08, 2025

They ran a full diagnostic on the car and determined that the software needed updating. That is all and it took less than and hour More

by jcgotg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're glad to hear that the diagnostic process was quick and that the issue was resolved efficiently with a software update. If you ever need further assistance, feel free to reach out!

February 08, 2025

I love Crest Cadillac's service department. Brian Oldham always takes care of my needs. I never worry about if the job is going to be completed correctly. The mechanics do an awesome job, an More

by SLCSatisified
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Brian, James, and the team consistently provide you with excellent service. It’s wonderful to know you feel confident in the work done on your car and that we’re able to keep you informed every step of the way. We truly appreciate your loyalty and look forward to continuing to serve you!

February 08, 2025

Great job, as usual! I can always count on Crest to take care of my vehicle. More

by CHRISBRINTNALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Crest Cadillac responded

Thank you for your continued trust! We’re thrilled to hear that you can always count on us for excellent service. We look forward to keeping your vehicle in top shape!

February 08, 2025

Timely service. They fix it right the first time. Longtime customer, always satisfied with our Cadillacs. More

by TREASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Crest Cadillac responded

Thank you for being a loyal customer! We’re glad to hear that you’ve always been satisfied with the service and quality of your Cadillacs. We look forward to continuing to provide you with top-notch service for years to come!

February 08, 2025

Monica is a good service advisor. I appreciate the ride home. When I stay for a service the lounge area is comfortable. More

by BobH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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Feb 10, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We’re glad to hear that Monica took great care of you, and that you enjoyed the comfortable lounge area. We look forward to serving you again soon!

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