 
        Crest Cadillac
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Overall it was a good experience. However, bit disappointed with the after sales support. I am still waiting on my check for trade-in car even after 2 weeks of contract date. However, bit disappointed with the after sales support. I am still waiting on my check for trade-in car even after 2 weeks of contract date. More
Richid is the best salesman I have ever worked with…. .I have a great experience every time I buy a car From crest …..top notch all the way around .I have a great experience every time I buy a car From crest …..top notch all the way around More
I had an amazing experience working with Douglass when purchasing my new car! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He purchasing my new car! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He answered all my questions with patience, made the process smooth and stress-free, and never made me feel pressured. What really stood out was his honesty and commitment to making sure I got exactly what I needed. If you’re looking for a top-tier car buying experience, I highly recommend working with Douglas — truly an awesome car salesman! More
The service department is wonderful to work with and makes service stress free. They listen to my concerns and get everything fixed! makes service stress free. They listen to my concerns and get everything fixed! More
Mandy was great in sales, but they either forgot or were unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the sa unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the sale they called me expecting me to take the car to a Cadillac dealer within 2 days to correct their mistake. In addition they sold me a car with a damaged Onstar communication module which I wasn't aware of until taking it to my local Cadillac dealer. The wait time for this part is several months according to the dealer here so my Onstar trial is worthless. Also 18 days later and my trade still doesn't show paid off and when they sent me info trying to show they paid off my trade they sent me some other customer's info on their trade. So I still don't know if they have sent the payoff for my trade. So I am not exactly impressed. Definitely need to keep on them as their after sale support is mediocre at best. More
 
                Best dealership experience I’ve ever had. Easy and quick transaction! Austin was great to work with and fully transparent. The whole staff was super friendly and helpful. Easy and quick transaction! Austin was great to work with and fully transparent. The whole staff was super friendly and helpful. More
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