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Crest Cadillac

Frisco, TX

4.8
1,800 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,800 reviews

May 18, 2025

Always so professional and do a great job they always treat you like family and keep you informed More

by BOBZILLA76137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will toombs , Monica Toombs
May 19, 2025 -

Crest Cadillac responded

Thank you, Bob, for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you feel treated like family. Our team is dedicated to providing professional service and keeping our customers informed every step of the way. Your satisfaction is our priority, and we look forward to continuing to serve you in the future.

May 18, 2025

Overall it was a good experience. However, bit disappointed with the after sales support. I am still waiting on my check for trade-in car even after 2 weeks of contract date. More

by Vinay_Panchal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Crest Cadillac responded

Thank you for your feedback, Vinay. We appreciate your positive remarks about your overall experience and understand your concerns regarding the after-sales support. We strive to ensure that all aspects of our service meet your expectations, and we recognize the importance of timely communication regarding trade-in checks. Please feel free to reach out to Caleb Brosin at CBrosin@vtaig.com so we can assist you further with your inquiry. Your satisfaction is important to us, and we are here to help.

May 18, 2025

Richid is the best salesman I have ever worked with…. .I have a great experience every time I buy a car From crest …..top notch all the way around More

by MRDRSIMPN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Crest Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that Richard has made such a positive impact on your car-buying experience. We truly appreciate your continued trust in Crest, and we're glad to know we've provided top-notch service every time. We look forward to working with you again!

May 18, 2025

I had an amazing experience working with Douglass when purchasing my new car! From the moment I walked in, he was friendly, knowledgeable, and genuinely focused on helping me find the perfect vehicle. He More

by INFO@THOMASFINANCIALLLC.COM
Recommend Dealer
Yes
Employees Worked With
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Crest Cadillac responded

Thank you for sharing your wonderful experience with Douglas! We are thrilled to hear that he provided you with friendly and knowledgeable service, ensuring that your car buying journey was smooth and stress-free. Douglas is committed to helping our customers find the perfect vehicle, and it’s great to know that his honesty and dedication made a positive impact on your experience. We look forward to serving you again in the future!

May 18, 2025

The service department is wonderful to work with and makes service stress free. They listen to my concerns and get everything fixed! More

by WHITENI21645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
May 19, 2025 -

Crest Cadillac responded

Hi Whiteni, thank you for your kind words! We are thrilled to hear that you had such a positive experience with our service department. Our team is dedicated to providing stress-free service and ensuring that all your concerns are addressed. It’s wonderful to know that we were able to meet your expectations. We look forward to serving you again!

May 18, 2025

Mandy was great in sales, but they either forgot or were unwilling to preform the recall work my car needed which they were not supposed to sell it until it was done per GMs own bulletin. A day after the sa More

by rgfb62
Recommend Dealer
No
Employees Worked With
Joshua Gabbai, Amanda Johnson
May 18, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.

May 17, 2025

Best dealership experience I’ve ever had. Easy and quick transaction! Austin was great to work with and fully transparent. The whole staff was super friendly and helpful. More

by tdk209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Crest Cadillac responded

Thank you for your fantastic review! We are thrilled to hear that you had the best dealership experience and found the transaction easy and quick. Austin and our entire team strive to provide transparent and friendly service, so it’s wonderful to know that this made a positive impact on your visit. We appreciate your kind words and look forward to serving you again in the future!

May 16, 2025

I love working with Greg in the service department. He’s always informative and very helpful. More

by LONEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
May 19, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you have had such a positive experience working with Greg in our service department. Our team strives to provide informative and helpful service, and it's gratifying to know that we are meeting your expectations. We appreciate your support!

May 16, 2025

Appt went well from making the appointment to picking up car. Greg and Nia really did an excellent job. More

by langlej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vitrano and Nia in payment.
May 19, 2025 -

Crest Cadillac responded

Thank you for your kind words! We’re thrilled to hear that your experience from making the appointment to picking up your car went smoothly. Greg and Nia are indeed valuable members of our team, and we appreciate you recognizing their excellent service. We look forward to serving you again!

May 16, 2025

Great place to have your car serviced, they want their customers to be treated like they are part of the family. More

by Tommy T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
May 19, 2025 -

Crest Cadillac responded

Thank you, Tommy, for your wonderful feedback! We are thrilled to hear that you feel like part of our family when you visit us for service. Our team is dedicated to providing exceptional service, and it’s rewarding to know that our efforts are appreciated. We look forward to welcoming you back soon!

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