Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crest Cadillac
Frisco, TX
1,217 Reviews
BEST OF CREST
Our best offers. Our Best Selection.
Your best choice to get more for less.
See why so many customers love Crest.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,217 reviews
August 29, 2024
Very quick and easy process! ! Jenny was super professional and made the whole process enjoyable! Thank you Crest! The car is amazing. ! Jenny was super professional and made the whole process enjoyable! Thank you Crest! The car is amazing. More
by Zach Green
Employees Worked With
August 18, 2024
We were referred to Chris Rucker of Crest Cadillac after my car was totalled. He was a true professional and was very patient as we looked at several vehicles, never rushing us or trying to influence our de my car was totalled. He was a true professional and was very patient as we looked at several vehicles, never rushing us or trying to influence our decision. Chris is very knowlegeable about different makes and answered our many questions, taking extra time to ensure that we were aware of all the options. His courteous demeanor and kindness made the process of buying a replacement vehicle so much easier! We highly recommend Chris Rucker for your next car buying experience. We will contact him for future needs! More
by Laurie in Plano TX
Employees Worked With
August 17, 2024
Place was clean and the people were nice. We had outside financing locked up but paperwork still took a very long time to prepare. Once they got the paperwork ready, signing was quick enough. We had outside financing locked up but paperwork still took a very long time to prepare. Once they got the paperwork ready, signing was quick enough. More
by k.filippo
Employees Worked With
August 12, 2024
Jenny was wonderful and did everything she could to make it an awesome experience! The only issue was not with Jenny, but, with the tech. support. Not enough time was taken explaining the technologies of th it an awesome experience! The only issue was not with Jenny, but, with the tech. support. Not enough time was taken explaining the technologies of the vehicle. More
by gowin4
August 10, 2024
From someone that buys to be fair TOO MANY CARS. ...this was a wow experience. I have had every manner of ok and bad experiences with car buying. I have to say I've never really had a perfect experie ...this was a wow experience. I have had every manner of ok and bad experiences with car buying. I have to say I've never really had a perfect experience though till now. Chris was amazing to deal with. I am not the easiest buyer because I know exactly what I want and will not compromise on any spec. They didn't have the car but somehow got it done...got me a great deal at a time deals are hard to find. He quite simply went way above and beyond...ended up being a tricky deal but he just faught for it when he didn't have to. If he knew my industry at all I'd steal him from Crest and never look back. Killer salesperson behind sales abilty. Easily should be managing people soon. Even when I like the salesperson the finance guy is annoying sometimes and pushy. They weren't. They knew what I wanted and it was clean and precise. No wasted time. I'd buy anything from these guys and everyone else should too. More
by AV-Dave
August 06, 2024
The dealership was very nice and professional, very friendly staff and always willing to get us whatever I needed to accommodate me. friendly staff and always willing to get us whatever I needed to accommodate me. More
by Eafilippo
Employees Worked With
July 24, 2024
Jenny was absolutely exceptional! From prompt communication to providing me the utmost customer service - I couldn’t have asked for a better experience. Not only was she extremely inf From prompt communication to providing me the utmost customer service - I couldn’t have asked for a better experience. Not only was she extremely informative about the vehicle but she also was so patient and kind. 10 out of 10 experience and I couldn’t have asked for anything better! Jenny’s the best! More
by mkulach8
Employees Worked With
July 22, 2024
Team is professional kind friendly. Process was very smooth. Showroom is good organized. I appreciate their help. Process was very smooth. Showroom is good organized. I appreciate their help. More
by didemgunay
July 21, 2024
Crest Cadillac has three fantastic women employed there Jenny in sales Tanya in finance and Monica in the service department. Jenny in sales Tanya in finance and Monica in the service department. More
by Mysonusn
Employees Worked With
July 19, 2024
We purchased our second Cadillac Escalade from Juda Shamay last month! I wouldn’t work with anyone else! He is the best! The quality of service he provides is superior to any other salesperson we have Shamay last month! I wouldn’t work with anyone else! He is the best! The quality of service he provides is superior to any other salesperson we have worked with! We will be back to work with Juda and Crest Cadillac! More
by Dyana Karcher
