Crest Cadillac

Fantastic service. Great interpersonal communication and interaction. All questions were promptly answered. Dealership went above and beyond to address my questions and Great interpersonal communication and interaction. All questions were promptly answered. Dealership went above and beyond to address my questions and needs. More

I bought my last Cadillac at Crest and was very pleased with the service and didn't see a reason to switch to another dealership. Jenny Joseph made my purchase even better than my first. She listened and w with the service and didn't see a reason to switch to another dealership. Jenny Joseph made my purchase even better than my first. She listened and worked with me and simply a pleasure to work with and this is coming from a person from Detroit with a lot of experience, family and friends in the car industry. I also have to mention the person in the Finance Dept. He was outstanding, he noticed I had disabled veteran license plates, arranged to have them transferred, had reviewed my previous purchase and had drawn up the purchase paperwork similarly. He brought up a couple of new options that where available, but there was no hard sell which I appreciated. More

I purchased a 2024 Escalade V, but within 15 days the engine failed—deeply disappointing. I had already invested $5,000 in accessories, all of which became a loss to me. The dealership wouldn’t take th engine failed—deeply disappointing. I had already invested $5,000 in accessories, all of which became a loss to me. The dealership wouldn’t take the vehicle back until I escalated directly to GM. Even then, I was only offered options that were either outdated or much more expensive. No real effort was made to offset the financial loss I had already suffered. I was pushed into settling for a 2025 Sport Platinum, far from what I originally wanted. The process took 3 months, and I was left without proper support during that time. I was even asked to pay tolls for the loaner vehicle—something I found disappointing. Throughout the process, communication felt one-sided, with promises that didn’t reflect the actual outcome. I expected better treatment given the scale of my purchase, and I hope service will be better. More

Ty and his team provided wonderful service and informed me of issues with my tires. They checked a particular tire to ensure there was no leak or damage before returning my car. I truly appreciate the me of issues with my tires. They checked a particular tire to ensure there was no leak or damage before returning my car. I truly appreciate their above and beyond level of service! More

Greg Vetrano has been my service manager for the 10 years I've owned my car. He is very professional, friendly does as great job. I've owned my car. He is very professional, friendly does as great job. More

Very good service and customer service was excellent, Shawn Barron was very professional in handling the customer service Shawn Barron was very professional in handling the customer service More

Great service, very professional, work finished when promised. Reasonable prices , vehicle washed and vacuumed All was great promised. Reasonable prices , vehicle washed and vacuumed All was great More

Nathan B. was the salesman who contacted me about the vehicle I was interested in. He was pleasant and listened to what I wanted. Nathan was able to work was the salesman who contacted me about the vehicle I was interested in. He was pleasant and listened to what I wanted. Nathan was able to work within my limits and made the sale possible. More

Love me some Greg and Chase! I can't thank them enough for they do for us! I can't thank them enough for they do for us! More

Crest Cadillac made the car buying experience painless and effortless. Austin is a great salesman that pays attention to the details. Will definitely be buying again from Crest. and effortless. Austin is a great salesman that pays attention to the details. Will definitely be buying again from Crest. More